Employee Relations Specialist II

How will you drive value within the organization as an Employee Relations Specialist II?

• Acts as the first point of contact for employee relation issues, addressing concerns and facilitating conflict resolution
• Conduct thorough investigations into employee complaints, including gathering relevant information, interviewing parties involved, and documenting findings.
• Investigate complaints related to employee misconduct, harassment, discrimination, and other Title VII/workplace issues
• Facilitate conflict resolution between employees and management, addressing interpersonal disputes and employee distress situations, including homelessness, threats of self-harm, and family emergencies
• Advise managers and employees on company policies, workplace issues, and labor law compliance
• Provide guidance to managers on disciplinary actions, performance improvement plan, and terminations o Manage involuntary separations by preparing for termination meetings, ensuring proper documentation, and completing all necessary closeout tasks
• Handle HR related tasks related to terminations and offboarding, including drafting termination letters, uploading files, sending relevant emails, and submitting termination forms
• Process and respond to unemployment claims, ensuring timely and accurate documentation
• Prepare and participate in contested unemployment claim hearings, providing necessary evidence and supporting materials
• Gather facts and prepare detailed responses to Equal Employment Opportunity Commission (EEOC) complaints.
• Fosters open and transparent organizational communication, ensuring that key business and human resources information is widely shared in a format and method focused on the needs of the employee
• Participates in system-wide projects and/or processes that directly impact the ability to deliver exceptional service at all levels of the organization
• Fulfills all compliance responsibilities related to the position. Identify opportunities for policy improvements 

What should you already know to be successful as an Employee Relations Specialist II?

• Minimum of bachelor’s degree required
• Minimum of (2) years’ experience of Employee Relations preferred
• SHRM-SCP/CP or SHPR/PHR preferred
• Excellent organizational skills with high attention to detail and demonstrated ability to effectively manage multiple conflicting priorities
• Intrinsically motivated with demonstrated ability to take initiative, identify needs, make recommendations for improvement, see recommendations through implementation, and evaluate improvements for effectiveness
• Exceptional interpersonal skills: friendly and tactful with the ability to influence others, effectively manage conflict, exercise sound judgment, effectively manage highly sensitive and confidential information, and interact at all levels within the organization
• Proficient computer skills with working knowledge of internet and standard business applications such as Microsoft Office; Ability to quickly learn new computer applications as required
• Demonstrated proficiency in organizing resources, establishing priorities, and driving results
• Commitment to exemplifying the organizational core values and key competencies 

Employment Requirements:

• Must be able to work at a desk/in a seated position up to 100% of the workday
• Must be able to constantly operate a computer and other standard office equipment 
• Must be able to talk and hear to exchange accurate information
• Must have close visual acuity to perform activities such as: preparing and analyzing data and figures; viewing a computer terminal; extensive reading
• This position is full-time
• This position does not require travel