Full-Time

IT Workday Application Administrator-Enterprise Resource Planning System

City of Largo

City of Largo

Compensation Overview

$64.3k - $102.9k/yr

Largo, FL, USA

In Person

Category
IT & Security (1)
Required Skills
Workday HRIS
SQL
Requirements
  • Bachelor's degree in Computer Science, Information Technology, Management Information Systems, or a closely related field from an accredited four-year college or university and five (5) years of directly related work experience working in progressively more advanced assignments in computer systems management, configuration, and software implementation; or equivalency of training and experience.
  • Experience writing SQL statements preferred.
  • Valid Driver's License.
  • Advanced knowledge of complex software configuration, modern computer industry terminology, processes, and practices.
  • Knowledge of mapping business workflow processes.
  • Skill and judgment necessary to identify, troubleshoot, and either resolve or escalate issues to the proper channels.
  • Ability to take a proactive approach towards supporting and ensuring the proper functioning of a mission critical software application for end users.
  • Knowledge of complex software applications, advanced database administration, user administration, and concepts of Geographical Information Systems (GIS).
  • Ability to create an agenda, run meetings, and send out meeting notes on topics related to the software application.
  • Excellent verbal, written communication, and presentation skills required.
  • Must have excellent customer service skills.
Responsibilities
  • Configure and maintain Workday modules to support citywide processes such as employee onboarding, benefits administration, and procure to pay processes.
  • Collaborate with HR, Finance, and IT teams to streamline workflows and improve data accuracy across departments.
  • Develop custom reports and dashboards to provide actionable insights for leadership.
  • Manage system upgrades, testing, and troubleshooting to ensure minimal disruption to city services.
  • Responsible for maintaining Workday Enterprise Interface Builder (EIB) templates and managing integrations with third-party systems to ensure accurate data flow and system interoperability.
  • Ensure compliance with state and local regulations, data security standards, and internal policies.
  • Provide training and guidance to end-users, promoting adoption and effective use of Workday tools.
  • Function as a Subject Matter Expert (SME) for the application(s) within a particular knowledge domain, requiring both technical knowledge and the ability to quickly gain expertise in a specialized subject.
  • Evaluate, analyze, design, implement, and document department business work flow processes in order for optimization and automation.
  • Plan, configure, and implement the software application(s) within the department.
  • Administer user access, groups, and permissions to the application(s).
  • Manage data, business rules, configuration, and documentation related to the software application(s).
  • Create and document Standard Operating Procedures (SOPs) related to the application(s).
  • Communicate information about the application(s) to staff and escalate issues to IT support and management as needed.
  • Ensure the software application's availability, confidentiality, and integrity to end users.
  • Generate reports using SQL or other applicable methods to meet the reporting needs of users and management.
  • Provide technical training and support to system users.
  • Perform research, development, and beta testing for upgrades.
  • Serve as a liaison between internal application users and vendors for problems, upgrade, and support.
  • Coordinate the migration of existing processes and data to the application in consultation with other members of the IT Department and vendors.
  • Coordinate the integration of the application with other City systems in consultation with other members of the IT Department and associated vendors.
  • Participate in the strategic development of department goals, objectives, and budget requests by keeping management advised on the operational status and performance of the application, as well as planned upgrades.
Desired Qualifications
  • Experience with Workday experience in a public-sector or government environment.
  • Strong understanding of HR and payroll processes, budgeting, and reporting requirements for municipalities.
  • Ability to manage projects and coordinate with multiple stakeholders, including IT PMO, HR, and Finance teams.

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