Full-Time

Instructional Designer

Donation Operations Education & Training

Updated on 8/1/2026

Deadline 7/6/27
LiveOnNY

LiveOnNY

201-500 employees

Facilitates organ/tissue donation in NYC

Compensation Overview

$69k - $103k/yr

+ 401(k) matching + Tuition reimbursement

Long Island City, Queens, NY, USA

In Person

Occasional travel to operational sites or partner hospitals may be required.

Category
Education
Required Skills
SharePoint
Word/Pages/Docs
Quality Assurance (QA)
OSHA
HIPAA
Data Analysis
Excel/Numbers/Sheets
Microsoft Outlook
PowerPoint/Keynote/Slides

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Requirements
  • A bachelor's degree in Instructional Design, Education, Learning & Development, Communications, or a related field, or an equivalent combination of education and experience.
  • Five to seven years of professional instructional design experience, preferably in healthcare or another highly regulated environment.
  • Intermediate working knowledge of Articulate 360, including Storyline, Rise, Review, and related tools, with a portfolio demonstrating applied work.
  • Intermediate working knowledge of learning management system platforms, including course setup, assignments, reporting, troubleshooting learner issues, and maintaining training records.
  • Proficiency with Microsoft 365, including Word, PowerPoint, Excel, and Outlook, and collaboration platforms such as SharePoint and Teams.
  • Strong command of adult learning theory and instructional design methodologies, with the ability to translate complex processes into clear, usable learning.
  • Strong writing, editing, and visual communication skills, with high attention to detail and quality assurance.
  • Ability to work effectively with subject matter experts and leaders, drive consensus, and maintain deadlines.
Responsibilities
  • Conduct needs analysis and performance analysis, and define measurable learning objectives and success metrics.
  • Design and develop learning experiences using adult learning principles and instructional design methods such as ADDIE and iterative or agile approaches.
  • Create storyboards, scripts, knowledge checks, assessments, and facilitator and participant materials.
  • Develop eLearning using the full Articulate 360 suite, including interactive modules, scenario-based learning, software and process simulations, and microlearning assets.
  • Build performance support resources such as checklists, quick-reference guides, job aids, and workflow maps.
  • Package, publish, and deploy content to the learning management system using SCORM or xAPI as applicable, and test functionality and learner experience.
  • Configure and maintain course shells, curricula or learning paths, assignments, prerequisites, and completion rules within assigned permissions.
  • Support reporting and compliance tracking by running reports, troubleshooting completion issues, and ensuring training records are accurate and readily retrievable for audits.
  • Maintain version control, change logs, and archival processes for training and competency documentation.
  • Partner with Quality, Compliance, and operational subject matter experts to ensure learning solutions reflect current policies, procedures, and regulatory expectations.
  • Ensure training documentation supports traceability and audit readiness, including learning objectives tied to requirements and evidence of completion and competency validation where applicable.
  • Incorporate updates arising from internal reviews, audit findings, occurrences, nonconformances, corrective actions, and process changes into relevant learning assets.
  • Facilitate structured design conversations with subject matter experts to extract content, validate accuracy, and confirm workflow alignment.
  • Manage multiple projects with competing priorities and communicate timelines, risks, dependencies, and progress updates.
  • Apply quality standards, templates, and design governance to ensure consistency across the training portfolio.
  • Build evaluation plans covering reaction, learning, and performance measures, and analyze results to recommend improvements.
  • Monitor content effectiveness and usability and iterate based on learner feedback, performance data, and stakeholder input.
  • Support a 24/7 operational environment, including occasional after-hours work during releases, critical updates, or operational needs.
  • Perform other duties as assigned.
Desired Qualifications
  • Experience supporting clinical operations, donation/transplant workflows, or other time-sensitive healthcare environments.
  • Familiarity with regulatory frameworks relevant to OPO operations, including CMS requirements, OPTN/UNOS policy, HRSA expectations, OSHA/HIPAA, and applicable state requirements.
  • Experience with simulation-based learning, scenario-based design, and competency validation approaches.
  • Professional certification such as ATD CPTD/CPLP, CTP, or similar.

LiveOnNY is a nonprofit organ procurement organization serving the Greater New York City area. It coordinates organ and tissue donation by working with hospitals to recover organs and tissues, supports and honors donor families, and educates the community about donation and transplantation. Its work is carried out through referrals, consent processing, retrieval logistics, and follow-up support for families. LiveOnNY distinguishes itself by its local focus, commitment to families, and education programs, contributing to more than 28,000 lives saved through organ donation and thousands more through eye and tissue donation. The goal is to honor, change and save lives by increasing donation and improving transplantation outcomes in the NYC region.

Company Size

201-500

Company Stage

N/A

Total Funding

N/A

Headquarters

New York City, New York

Founded

1978

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Simplify Jobs

Simplify's Take

What believers are saying

  • March 2026 campaign broadens donor registration awareness across Metro-North, LIRR, and subways.
  • Life. Pass It On. provides repeatable creative across transit, TV, and digital.
  • New York donor education channels, including DMV and pre-licensing courses, expand registration touchpoints.

What critics are saying

  • Low New York registration rates keep transplant growth capped despite awareness campaigns.
  • Awareness without registration conversion weakens measurable impact and campaign attribution.
  • Transit and broadcast concentration exposes reach to inventory saturation and scheduling disruptions.

What makes LiveOnNY unique

  • Federally designated organ procurement organization serving New York metropolitan hospitals.
  • Uses emotionally charged, commuter-heavy campaigns across transit and broadcast channels.
  • Recent campaign drove 299 transplants in January-February 2025, a record two-month volume.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Paid Vacation

Tuition Reimbursement

Pet Insurance

401(k) Retirement Plan

Company News

PR Newswire
Apr 10th, 2026
LiveOnNY to host inaugural Luminaries & Legacies celebration honoring leaders in organ donation and transplantation.

LiveOnNY to host inaugural Luminaries & Legacies celebration honoring leaders in organ donation and transplantation. Apr 10, 2026, 12:10 ET Honoring Dr. Robert Montgomery with inaugural 2026 Luminary Award; recognizing NYC metro-area hospitals with the Legacies Award NEW YORK, April 10, 2026 /PRNewswire/ - LiveOnNY will host its inaugural Luminaries & Legacies on Thursday, April 16, 2026, at 6:00 PM at 22 Vanderbilt, 335 Madison Avenue in New York City. The event will bring together leaders from across the organ donation and transplant community to recognize exceptional collaboration, celebrate innovation, and reflect on the shared mission of saving and improving lives through organ donation. The event will recognize Robert A. Montgomery, MD, DPhil, the H. Leon Pachter, MD, Professor of Surgery, chair of the Department of Surgery at NYU Grossman School of Medicine, and director of the NYU Langone Transplant Institute, as the inaugural LiveOnNY 2026 Luminary. Dr. Montgomery is honored for his enduring influence and visionary leadership in advancing innovation, equity, and access across organ donation and transplantation. "Dr. Montgomery's contribution to both the communities of New York and the world at large is immeasurable as a humanitarian, leader, researcher and physician and we are honored to present this recognition to him," said Leonard Achan, LiveOnNY President and CEO. "His work reflects the best practice of collaboration, scientific vision and a deep moral commitment which has enabled more people to live fuller, healthier lives." During the evening, LiveOnNY will present the 2025 LiveOnNY Legacies Award to hospitals in the New York metropolitan region, recognizing their measurable impact in advancing organ donation and their collaboration in honoring the wishes of donor heroes. The 2025 Legacies Award recipients include Garnet Health Medical Center, NewYork-Presbyterian/Columbia University Irving Medical Center, South Shore University Hospital, a Northwell Health facility, Stony Brook University Hospital, and Westchester Medical Center. In addition, select individuals from those hospitals will receive the LiveOnNY Donor Champion Award, the organization's highest honor recognizing unwavering dedication to advancing organ donation and supporting donor families. "Luminaries & Legacies is an opportunity to celebrate the extraordinary dedication and impact that make organ donation possible," said Achan. "Every day, hospitals, clinicians, and advocates across our region work tirelessly to honor the gift of life and bring hope to the thousands of patients waiting for a transplant." Proceeds from the event will support the LiveOnNY Foundation, which advances programs that strengthen organ donation awareness, support donor families, and invest in the next generation of healthcare leaders through initiatives such as its annual scholarship program for students pursuing careers in health and human services. ABOUT LIVEONNY FOUNDATION The LiveOnNY Foundation supports education and awareness of the lifesaving impact of organ and tissue donation and programs benefitting both donor families and transplant patients through their journeys. ABOUT LIVEONNY LiveOnNY is a federally designated organ procurement organization (OPO) committed to honoring, saving, and transforming lives through organ and tissue donation. Established in 1978, LiveOnNY collaborates with more than 100 area hospitals, providing support to donor families and transplant recipients. The OPO serves a diverse population of 13 million people of New York City and Nassau, Suffolk, Westchester, Orange, Putnam, Dutchess, and Rockland counties. Recognized as one of the nation's top-performing OPOs, LiveOnNY and the people of New York have increased organ donation by 85% over the past five years. To learn more, visit LiveOnNY.org SOURCE LiveOnNY

PR Newswire
Mar 26th, 2026
LiveOnNY launches targeted public service campaign to increase organ donor registration across New York.

LiveOnNY launches targeted public service campaign to increase organ donor registration across New York. Mar 26, 2026, 13:00 ET New campaign debuts during New York Mets Opening Day and expands statewide to address persistent gap between organ donation need and donor registration NEW YORK, March 26, 2026 /PRNewswire/ - LiveOnNY, the federally designated organ procurement organization for the New York metropolitan area, today announced the launch of a new public service campaign to increase organ donor registrations and address the persistent gap between need and participation. LiveOnNY ensures that every opportunity for lifesaving organ donation is realized and that organs are recovered and placed for transplantation. The need for organ donors is more urgent than ever. Today, over 100,000 Americans are waiting for a lifesaving transplant, with kidneys accounting for more than 80% of that total. In the New York metropolitan area, one of the lowest in the nation for donor registrations, approximately 8,000 people are currently waiting for a transplant, including nearly 7,000 in need of a kidney. Every day, lives hang in balance, underscoring the critical importance of registering as an organ donor and the profound difference one person can make. Each day, the gap between those waiting and those registered translates directly into preventable loss of life. This is not an abstract issue - it is a function of participation. Developed by LiveOnNY in collaboration with DeVito/Verdi, the campaign brings renewed attention to the lifesaving impact of organ donation and the critical need for more registered donors. The emotionally compelling television spot captures the many dimensions of the organ donation journey - from the deep human connections to the uncertainty and urgency faced by patients awaiting a transplant. Set within a hospital, the public service campaign centers on patients in need of a life-saving organ, as family members and loved ones deliver a somber and deeply moving rendition of the 1980s hit song, "Holding Out for a Hero" by Bonnie Tyler. By reimagining the iconic song in this intimate and emotional context, the spot underscores the reality faced by thousands waiting for a transplant - individuals holding onto hope for a hero to step forward and give the gift of life. "We've seen how vital LiveOnNY is to those awaiting a donation and the urgency of making this happen," said Ellis Verdi, President of DeVito/Verdi. "This campaign will continue to make a life-saving difference for countless New Yorkers desperately waiting for a hero to step up." The television commercial launches as LiveOnNY continues to expand its "Life. Pass It On." public service campaign, which first debuted in October 2024. Since its initial rollout, the campaign - recipient of multiple honors, including 10 ADDY Awards from the American Advertising Federation - has expanded with new iterations across transit systems throughout New York, helping raise awareness and spark meaningful conversations about organ donation. New print placements will roll out across key commuter corridors, including Metro-North Railroad and the Long Island Railroad beginning April 13, with additional placements in New York City subways launching May 25. All transit campaigns are scheduled to run through the end of the year. The print campaign is designed not only to inspire individuals to register as organ donors, but also to highlight the urgent need for more donors in New York. For example, one reads: "In a city of transplants, you'd think it would be easier to find one," with a simple subhead: "Be an organ donor." "Organ donation is not a passive concept - it is an action," said Leonard Achan, President and CEO of LiveOnNY. "This campaign is designed to convert awareness into registration, because registration is what saves lives. Every registered donor increases the likelihood that someone waiting will receive a transplant." Following the launch of the "Life. Pass It On." campaign in late 2024, LiveOnNY achieved the highest two-month transplant volume in its history, with 299 organs transplanted between January and February 2025, a 44% increase compared to the same period in 2024. During that same timeframe, hospital referrals increased by 34%, demonstrating measurable gains in system engagement. Registering as an organ donor takes less than one minute and can be completed through the New York State Donate Life Registry. Individuals may also register when obtaining or renewing a driver's license through the Department of Motor Vehicles. About LiveOnNY LiveOnNY is the federally designated organ procurement organization for the New York metropolitan area. LiveOnNY ensures that every opportunity for lifesaving organ donation is realized and that organs are recovered and placed for transplantation. Serving more than 13 million people across New York City and Nassau, Suffolk, Westchester, Orange, Putnam, Dutchess, and Rockland counties, LiveOnNY works with over 100 hospitals to ensure that organ donation is carried out in accordance with federal and state requirements. Recognized as one of the nation's top-performing organ procurement organizations, LiveOnNY and the people of New York have increased organ donation by 85% over the past five years, including significant growth in the recovery and placement of medically complex organs. For more information or to register as an organ donor, visit LiveOnNY.org. About DeVito/Verdi DeVito/Verdi is a privately held company that has been recognized as one of the most exceptional creative agencies in the industry. It has been voted "Best Agency" six times by the advertising industry group, the 4As, and has created some of the most memorable ad campaigns of the past 35 years. Its lengthy list of industry awards includes the top prizes at the Clios, Radio Mercury, Cannes, Andy, Addy and One Show award ceremonies. SOURCE LiveOnNY

PR Newswire
Mar 5th, 2025
Governor Hochul Signs New Bill Into Law With Liveonny'S Advocacy To Expand Organ Donation Education In New York

New law aims to address New York's urgent organ donor shortage by educating the public, as nearly 9,000 New Yorkers await lifesaving transplants NEW YORK, March 5, 2025 /PRNewswire/ -- LiveOnNY, the federally designated organ procurement organization (OPO) for the New York Metro region, celebrates a significant milestone in furthering its mission to give every New Yorker the opportunity to say 'yes' to organ donation. Governor Kathy Hochul has signed a bill into law (S.2739A/A.8275A), which requires the inclusion of information on registering as an organ and tissue donor in the pre-licensing course for operating a motor vehicle

PR Newswire
Feb 27th, 2025
Nyu Langone Health And Liveonny Announce First-Ever Advanced Organ Donor Management Fellowship

Two Best-in-Class Organizations Collaborate to Begin the Process of Making Organ Donation its own Discipline in HealthcareNEW YORK, Feb. 27, 2025 /PRNewswire/ -- NYU Langone Health and LiveOnNY are pleased to announce the first-ever Advanced Organ Donor Management Fellowship in the U.S., designed to transform the field of medical education in organ donation. The initial funding for this first-ever fellowship is provided by the LiveOnNY Foundation. The $375,000 grant will support a medical trainee for three years as part of NYU Langone Health's resident fellowship program

PR Newswire
Dec 18th, 2024
Liveonny Announces Appointment Of Heidi Evans To Vp, Editor-In-Chief

Pulitzer Prize winning medical reporter and founding Executive Director of the LiveOnNY Foundation takes on new role to amplify lifesaving narratives.NEW YORK, Dec. 18, 2024 /PRNewswire/ -- LiveOnNY, the federally designated organ procurement organization (OPO) for the New York Metro region, announces the appointment of Heidi Evans to the newly established role of VP, Editor-in-Chief.Evans will lead the LiveOnNY News Service, working with various departments within and outside the organization to magnify its lifesaving mission, and develop and publish stories aligned with the organization's mission