Patient Flow Specialist

Department/Unit:

Capacity Command Logistic Center

Work Shift:

Night (United States of America)

Salary Range:

$94,957.00 - $147,183.00The Logistics Center Patient Flow Specialist is an integral component of the Logistics Center, as they help to manage all aspects of patient flow into, throughout and out of the hospital. The Patient Flow Specialist brings their clinical expertise, leadership experience, professionalism, strong communication skills, ability to utilize and leverage technology and data analytics to make real-time expeditious decisions on patient flow, including but not limited to placement of admissions via all portals of entry, transfers, bed management, and overall throughput.

Essential Duties and Responsibilities

• Reports up through the Logistics Center.
• Manages patient flow into, through, and out of the hospital.
• Responsible for patient placement for all admissions through all portals of entry (transfers, ED, OR/PACU, direct).
• Responsible for overall bed management.
• Monitors and manages capacity.
• Facilitates transfers into and across the Albany Med Health System. Facilitates transfers out of the organization.
• Facilitates consults.
• Uses previous clinical experience and expertise, along with leverage data analytics and technology to make real-time assessments and patient flow decisions expeditiously.
• Utilizes strong communication, professionalism and leadership skills to drive access, capacity, efficiency, high quality and safe care for patients.
• Manages and mitigates patient flow barriers even prior to them occuring.
• Escalates barriers unable to manage/mitigate via chain of command within Logistics Center timely.
• Comfortable navigating, entering information into, and extracting information from electronic medical record and technology tools within the Logistics Center.

Qualifications

• Associate's Degree - required
• Bachelor's Degree - preferred
• 10+ years Clinical Experience - required
• Leadership Experience - preferred
• Clinical expertise (High proficiency)
• Communication, professionalism, and Leadership skills (High proficiency)
• Ability to problem-solve as it relates to patient flow, Bed Management, Capacity Management, Transfer Coordination (High proficiency)
• Ability to work within and with large teams (High proficiency)
• Utilization and data entry into EMR and technology (High proficiency)
• Ability to interpret real-time data to drive decision-making (High proficiency)
• RN/MD/DO/MBBS/Paramedic/Case Management/Social Work Prior or Current license/certification - required

Physical Demands

• Standing - Occasionally
• Walking - Occasionally
• Sitting - Frequently
• Lifting - Rarely
• Carrying - Rarely
• Pushing - Rarely
• Pulling - Rarely
• Climbing - Rarely
• Balancing - Rarely
• Stooping - Rarely
• Kneeling - Rarely
• Crouching - Rarely
• Reaching - Rarely
• Handling - Rarely
• Grasping - Rarely
• Feeling - Rarely
• Talking - Constantly
• Hearing - Constantly
• Repetitive Motions - Occasionally
• Eye/Hand/Foot Coordination - Rarely

Working Conditions

• Noise - Occasionally

Thank you for your interest in Albany Medical Center!

Albany Medical Center is an equal opportunity employer.

This role may require access to information considered sensitive to Albany Medical Center, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that:
Access to information is based on a “need to know” and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Medical Center policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification.

Thank you for your interest in Albany Med Health System!​

Albany Med Health System is an equal opportunity employer.

This role may require access to information considered sensitive to Albany Med Health System, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that:

Access to information is based on a “need to know” and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Med Health System policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification.