Full-Time

Operation Supervisor

Warehouse Management

Posted on 10/6/2025

Intelcom | Dragonfly

Intelcom | Dragonfly

1,001-5,000 employees

Last-mile e-commerce carrier using logistics technology

No salary listed

Alma, QC, Canada

In Person

Category
Operations & Logistics (2)
,
Requirements
  • Resourceful and autonomous
  • Curious about the transport industry
  • Strong leadership skills
  • Being comfortable to work in a Warehouse environment, long standing hours and lifting heavy charges
Responsibilities
  • Ensure the seamless running of the delivery business day-to-day
  • Utilise communication and leadership skills with employees and Independent Delivery Contractors to ensure on-time deliveries and outstanding customer experience
  • Manage undelivered packages and complete daily reports
  • Participate in the development of procedures and working methods and ensure they are followed by monitoring key performance indicators
  • Promote and follow safe work methods and behaviours

Intelcom handles last-mile delivery for e-commerce across Canada using internal teams and a network of independent contractors. Its technology platform optimizes routes, tracks parcels, and measures performance to run operations end-to-end. Its approach combines a wide Canadian network with a proprietary logistics tech stack to improve efficiency and reliability compared with others in the field. The goal is to keep increasing operational efficiency by continually improving logistics technology to better serve e-commerce retailers and their customers.

Company Size

1,001-5,000

Company Stage

N/A

Total Funding

N/A

Headquarters

Montreal, Canada

Founded

1986

Simplify Jobs

Simplify's Take

What believers are saying

  • Head office expands 125% to 90,000 sf at La Cité by Q4 2026.
  • 30% workforce growth supports new 190,000 sf Candiac sorting center.
  • Amazon's Quebec facility closures boost Intelcom's third-party delivery volumes.

What critics are saying

  • Amazon reverses Quebec outsourcing, cutting Intelcom revenue in 12-24 months.
  • Parcel volumes plateau, saddling 90,000 sf office with excess costs through 2027.
  • Union drives in Laval-Candiac centers trigger wage hikes in 12-18 months.

What makes Intelcom | Dragonfly unique

  • Intelcom expands Dragonfly brand internationally since 2021 Australia launch.
  • Shipium integrates Dragonfly's network covering 94% Canadian addresses.
  • STALLion partners with Dragonfly for nationwide e-commerce shipping.

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Benefits

Health Insurance

401(k) Retirement Plan

Hybrid Work Options

Company News

Yahoo Finance
May 27th, 2024
Intelcom Continues to Expand its Dragonfly Brand Across Canada and Internationally

In 2021, Intelcom launched Dragonfly in Australia, which is now the global brand for its international operations.

INACTIVE