Responsibilities

• Act as the lead within the Resilience Claims’ internal emergency response team.
• Efficiently conduct investigations, negotiations, and oversee the management of cyber and Technology Errors & Omissions claims.
• Apply expertise in insurance contracts, claims investigations, and vendor management to recommend appropriate claim reserves.
• Evaluate primary and excess coverage, determine coverage, and prepare coverage-related communications.
• Work in collaboration with Resilience’s security and technology teams to offer policyholders preventative services, incident response, and enhance customer interaction.
• Oversee the management of external privacy or defense counsel and other service providers during incidents, focusing on reducing losses.
• Supervise litigation and manage related expenses.
• Ensure clear communication with various stakeholders, including insureds, brokers, vendors, underwriters, and other internal departments.
• Keep claim files meticulously documented and accurate.
• Cooperate with the underwriting team and utilize data/analytics to refine our risk selection approach, aiming to attract and retain quality business. 

Qualifications

• 3-5 years of experience as a cyber insurance or data privacy lawyer with a demonstrated ability to handle increasingly complex cases.
• Experience developing an Incident Response plan.
• Experience with Technology Errors & Omissions.
• Cyber technical acumen, a plus.
• Digital forensic experience, a plus.
• Strong communication skills.
•  Process oriented.
• Established connections within the incident response, cybersecurity, and legal fields.
• Familiarity with the U.S. cyber insurance market, with Canadian market experience being  a plus. 
• Experience with Contract Law, a plus.
• Juris Doctor (JD) degree from an accredited law school.