The Assistant Director will review financial aid applications and award and process aid in accordance with federal, state and institutional policies. Responsible for determining student eligibility for both Federal Methodology and Institutional Methodology, performing verification, responding to appeals, maintaining accurate financial aid records and counseling students and parents on all aspects of the financial aid process. This position requires an individual who is community-minded, solution-oriented, and open to outside-the-box thinking.
Performs need analysis using Institutional and Federal Methodologies for incoming and returning undergraduate and/or graduate students; and awards institutional and federal grants, loans, scholarships, and work study according to University packaging policies and federal guidelines. Verifies matriculated and returning undergraduates students using tax returns and all other required documentation.
Responsible for counseling undergraduate, and/or graduate, students and families on all aspects of financial aid awards, including financing options and special circumstances. Presents financial aid appeals to the Appeals Committee, which consists of all financial aid staff, and reviewing and adjusting aid according to the decisions made by the Committee. Responsible for counseling borrowers regarding all aspects of loan repayment, deferment and consolidation.
One or more program responsibilities, including but not limited to the following: state grant processing, VA benefit processing, study abroad, outside scholarship processing, employee and dependent tuition remission processing, financial aid presentations to student groups and applicant cohorts.
Other duties as assigned.
Bachelor's degree or equivalent (master's preferred).
3-5 years of related experience.
Strong analytical, interpersonal and conflict resolution skills.
Exceptional verbal and written communication skills.
Ability to communicate effectively and empathetically with a diverse student population.
Ability to explain and interpret financial aid policies and practices to students and families.
Excellent attention to detail.
Demonstrated ability to efficiently and independently manage responsibilities.
Brandeis University is an equal opportunity employer which does not discriminate against any applicant or employee on the basis of race, color, ancestry, religious creed, gender identity and expression, national or ethnic origin, sex, sexual orientation, pregnancy, age, genetic information, disability, caste, military or veteran status or any other category protected by law (also known as membership in a "protected class")