Part-Time

Customer Experience Representative

SNDL

SNDL

201-500 employees

Liquor and cannabis retailer and producer

No salary listed

Red Deer, AB, Canada

In Person

Category
Customer Experience & Support (1)
Required Skills
Inventory Management
Customer Service

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Requirements
  • Customer service, retail, or hospitality experience is an asset.
  • Cannabis selling certification such as Selling It Right, SellSafe, Cannabis Retail Training Program, Cannabis Retail Worker Training Program, or CanSell is required.
  • Applicants must meet the minimum age requirement for the province, 18 or 19 years and older.
  • Applicants must be able to stand for extended periods and lift up to 40 pounds.
  • Applicants must be eligible to pass a Criminal Record Check.
Responsibilities
  • Create a welcoming experience for every customer.
  • Provide product recommendations and cannabis education.
  • Operate the point-of-sale system, handle payments, and issue receipts.
  • Restock shelves and support basic inventory tasks.
  • Ensure compliance with cannabis regulations, including identity verification.
Desired Qualifications
  • Customer service, retail, or hospitality experience is an asset.

SNDL operates a large Canadian network of liquor stores and cannabis retailers, including banners like Wine and Beyond, Liquor Depot, Ace Liquor, Value Buds, and Spiritleaf. Its cannabis segment uses in-house cultivation and low-cost manufacturing to produce branded products distributed through its stores. It stands out by combining a wide retail footprint with one of Canada’s biggest vertically integrated cannabis operations, giving it control over cultivation, manufacturing, and retail across multiple brands. Its goal is to grow market share in Canada’s alcohol and cannabis markets, strengthen brand presence, and increase shareholder value by scaling both retail and production capabilities.

Company Size

201-500

Company Stage

IPO

Headquarters

Calgary, Canada

Founded

2014

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Simplify Jobs

Simplify's Take

What believers are saying

  • Q2 2026 share repurchases totaled 11.7 million shares, signaling aggressive capital return.
  • Parallel adds about US$150 million annualized revenue and reduces US$842 million debt.
  • Jeeter production ramp-up should fade, restoring margins after July 2026 startup costs.

What critics are saying

  • Q2 2026 gross margin fell 3.7 points; operating loss reached C$7.8 million.
  • Leadership instability hit March 30, 2026 when Tyler Robson left cannabis operations.
  • NASDAQ, legal, and accounting hurdles still block direct control of Parallel assets.

What makes SNDL unique

  • SNDL controls 249 stores across cannabis and liquor, unmatched among public peers.
  • July 27, 2026 Parallel restructuring gave SNDL U.S. medical cannabis exposure in Florida, Texas, Massachusetts.
  • Debt-free balance sheet plus C$183.2 million cash funds expansion without lender pressure.

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Benefits

Wellness Program

Mental Health Support

Health Insurance

Dental Insurance

Paid Vacation

Employee Discounts

Flexible Work Hours

Company News

Yahoo Finance
Jul 30th, 2026
SNDL posts $171.4M revenue, cuts 11.7M shares despite margin pressures from Jeter ramp-up

SNDL Inc reported Q2 2026 results on 28 July, showing mixed performance amid market challenges. Net revenue declined 3.7% year over year to CAD 235.8 million, whilst gross profit fell 16.6% with margins down 3.7 percentage points. The Canadian cannabis and liquor retailer posted an operating loss of CAD 7.8 million. However, the company generated positive operating cash flow and improved free cash flow by CAD 1.2 million year over year. SNDL maintained a debt-free balance sheet with CAD 183.2 million in unrestricted cash. The firm repurchased 11.7 million shares during the quarter. CEO Zach George attributed 80-90% of margin pressure to production ramp-up costs at its Jeter facility. The company expects its pending restructuring to provide exposure to US medical cannabis operations, potentially lifting annual revenue above CAD 1 billion.

Stockhouse
Jul 28th, 2026
SNDL completes Parallel asset acquisition, expands U.S. medical cannabis footprint.

SNDL completes Parallel asset acquisition, expands U.S. medical cannabis footprint. | / | Jonathon Brown, The Market Link 0 Comments| 3 hours ago | + Favorites * SNDL (CSE:SNDL) completed its acquisition of key Parallel cannabis assets, gaining indirect control of operations across Florida, Texas, and Massachusetts * The deal eliminates approximately US$842 million of Parallel debt and gives SNDL exposure to a platform generating about US$150 million in annualized revenue * SNDL also reported second-quarter 2026 revenue of C$235.8 million, with lower sales and margins contributing to an operating loss of C$7.8 million * SNDL stock (CSE:SNDL) opened trading at C$1.83 SNDL Inc. (CSE:SNDL) announced the completion of its acquisition of certain assets from Surterra Holdings Inc. and affiliated entities, collectively known as Parallel. The transaction provides SNDL with significant exposure to U.S. medical cannabis operations in Florida, Texas, and Massachusetts while positioning the company for potential future consolidation of those assets under its corporate structure. The acquisition was completed through a strict foreclosure process involving Parallel, its subsidiaries, creditors, and CDXX TransCo LLC. As part of the restructuring, specified equity interests and assets tied to Parallel's operations were transferred to TransactionCo. SNDL, through its Sunstream Bancorp Inc. joint venture, now holds an indirect majority economic interest equivalent to 66.7 per cent of TransactionCo's equity and 69.4 per cent of its debt. This article is a journalistic opinion piece that has been written based on independent research. It is intended to inform investors and should not be taken as a recommendation or financial advice. SNDL stated that it expects to convert its indirect economic exposure into direct, consolidated holdings in the coming months, subject to legal, regulatory, accounting, and NASDAQ requirements. If completed, the move would position SNDL among the first NASDAQ-listed companies with direct, consolidated exposure to U.S. medical cannabis businesses. The company noted that any adult-use cannabis operations, including those in Massachusetts, are expected to remain deconsolidated unless future regulatory and accounting conditions allow for a different treatment. Multi-state cannabis platform. The acquired assets include 56 retail locations and three cultivation and manufacturing facilities across three states. SNDL said the platform generates approximately US$150 million in annualized revenue and provides a foundation for future growth initiatives. In Florida, the business operates 43 dispensaries under the Surterra Wellness brand, supported by a cultivation and production facility spanning approximately 175,000 square feet. Florida remains one of the largest medical cannabis markets in the United States. The Texas operations include 10 retail and pickup locations operating under the Goodblend brand. The business is supported by a cultivation and production facility and is one of only three active licensed operators serving Texas' population of approximately 31.7 million residents. Industry observers continue to view Texas as a potentially significant long-term growth market due to its large population and evolving medical cannabis program. In Massachusetts, the acquired portfolio includes three dispensaries operating under the New England Treatment Access (NETA) brand and a cultivation and production facility encompassing roughly 19,600 square feet. "SNDL now supports a 249-store cannabis retail network, the largest in the world by store count," the company's CEO, Zach George, said in a news release. "We believe that the operating discipline, retail expertise and lessons learned from Canada's intensely competitive cannabis market - including navigating regulatory complexity and excessive tax rates - will serve us well as we expand in key U.S. medical cannabis markets such as Florida, Massachusetts, and Texas." Debt restructuring and foreclosure process. The transaction marks the culmination of a restructuring effort that began after Parallel defaulted on a US$150 million secured loan originally provided by Talladega LP, a partnership wholly owned by affiliates of Sunstream, in May 2021. Following the default, Talladega and a group of senior noteholders supplied additional financing intended to preserve the value of the business while Parallel evaluated strategic alternatives. According to SNDL, an extensive marketing process failed to produce an acceptable third-party transaction, leading stakeholders to pursue the foreclosure-based restructuring that was finalized this week. As part of the transaction, creditor claims were converted into a mix of newly issued debt and ownership interests in TransactionCo and its subsidiaries. SNDL said the restructuring eliminated approximately US$842 million in Parallel debt obligations, significantly reducing leverage and creating what it described as a more sustainable capital structure for the business moving forward. Second-quarter results reflect challenging market conditions. The acquisition announcement coincided with SNDL's release of its second-quarter 2026 financial and operational results. For the quarter, net revenue totalled C$235.8 million, down 3.7 per cent compared with the same period a year earlier. The company attributed the decline primarily to ongoing market pressures affecting both its liquor and cannabis businesses. Gross profit was C$56.3 million, a decrease of 16.6 per cent from the prior-year period. Gross margin declined to 23.9 per cent, down 3.7 percentage points year over year. SNDL cited lower revenue across multiple business segments as well as production ramp-up costs associated with Jeeter-branded cannabis products. The company reported an operating loss of C$7.8 million during the quarter, an increase from the prior year. Management pointed to weaker liquor retail performance, Jeeter-related production costs, lower valuations in equity-accounted investments, and the absence of a prior-year impairment reversal as contributing factors. Adjusted operating loss, excluding restructuring-related charges, totalled C$7.0 million. "While these near-term factors pressured revenue and operating income, we remain focused on disciplined execution, cost optimization, and the strategic initiatives that we believe will strengthen SNDL's competitive position over time," George stated in a media release. "Importantly, we continued to generate positive operating cash flow, improved free cash flow compared to the prior year, and maintained a debt-free balance sheet with strong liquidity." Cash flow for the quarter was negative C$30.2 million, with SNDL noting that C$23.5 million of cash outflows were related to share repurchases. Free cash flow was negative C$6.7 million but improved by C$1.2 million compared with the same quarter in 2025. Business significance. The completion of the Parallel transaction represents one of SNDL's most significant moves into the U.S. cannabis market to date. By obtaining control over a large multi-state medical cannabis platform while significantly reducing Parallel's debt burden, SNDL gains exposure to established operations in three regulated markets. The company now faces the next stage of integrating and potentially consolidating these assets while navigating NASDAQ listing requirements and evolving cannabis regulations in the United States. Investors will be watching closely to see whether the transaction can strengthen SNDL's long-term growth prospects despite continued near-term pressure on revenue, margins, and profitability. SNDL Inc. engages in the production, distribution, and sale of cannabis products for the adult-use market in Canada and internationally. SNDL stock (CSE:SNDL) opened trading more than 5 per cent lower at C$1.83 and has lost more than 20 per cent since the year began. Join the discussion: Find out what the Bullboards are saying about SNDL and check out Stockhouse's stock forums and message boards. Stockhouse does not provide investment advice or recommendations. All investment decisions should be made based on your own research and consultation with a registered investment professional. The issuer is solely responsible for the accuracy of the information contained herein. For full disclaimer information, please click here. + Favorites Follow STOCKHOUSE Today Featured company. Grizzly Discoveries Expands Large Copper-Gold Porphyry Target at Sappho | Grizzly Discoveries (TSXV: GZD) Play Episode MustGrow Biologics Expands U.S. Reach as Demand Outpaces Supply | MustGrow Biologics (TSXV: MRGO) HotCopper Wire #52 A big, juicy gold megamerger

For Traders
Jul 27th, 2026
SNDL completes acquisition of Surterra Holdings to expand U.S. medical cannabis operations

SNDL Inc. has completed its acquisition of Surterra Holdings, a vertically integrated cannabis company, enhancing its position in the US medical cannabis market. The deal positions SNDL to benefit from Surterra's operations in cultivation, production, and distribution as the company prepares for consolidated Nasdaq operations. The acquisition represents a significant consolidation move in the cannabis sector. By integrating Surterra's comprehensive operations, SNDL aims to improve efficiency and expand its product offerings in a market characterised by rapid regulatory changes and evolving consumer preferences. Historically, mergers and acquisitions in the cannabis industry have triggered increased trading volatility. Market participants anticipate this deal could influence broader sector trends and potentially boost institutional and retail trading activity as investors reassess their positions.

Yahoo Finance
May 25th, 2026
SNDL and GrowGeneration lead penny stocks with debt-free balance sheets amid market volatility

SNDL Inc., a cannabis and liquor retailer operating in Canada and internationally, reported CA$195.91 million in sales for Q1 2026, slightly down from the previous year. The company maintains a market capitalisation of $377.44 million. Despite ongoing unprofitability, SNDL has reduced losses by 28.6% annually over five years and maintains a strong cash runway exceeding three years through positive free cash flow. The company is debt-free with sufficient asset coverage of liabilities. Recent share buyback programmes indicate management confidence in the company's future prospects. SNDL generates revenue through three segments: liquor retail at CA$534.24 million, cannabis retail at CA$330.05 million, and cannabis operations at CA$139.77 million.

Yahoo Finance
May 7th, 2026
US small-cap stocks with insider buying show strong potential as market rises 31%

Advantage Solutions, a US-based company, is among small-cap stocks showing insider buying activity as the United States market continues its strong performance. The market has gained 3.2% over the past week and 31% over the year, with earnings forecast to grow 16% annually. A screen of 64 undervalued US small caps with insider buying identified several opportunities across sectors including financial institutions, manufacturing and healthcare. Notable names include First United, Financial Institutions, Ferroglobe and Ribbon Communications, all rated highly for value. SNDL, a Canadian cannabis producer with a market capitalisation of CA$1.45 billion, demonstrated insider confidence through share repurchases exceeding 4 million shares for CA$8.85 million between November 2025 and March 2026, despite reporting ongoing losses.