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Manager – Consumer Insights Design Research
Posted on 8/9/2022
Seattle, WA, USA
Experience Level
  • 7+ years experience in design research on a human-centered design, innovation, or consumer insights research team preferred
  • 3+ years lead or management experience
  • 3+ years experience using applications such as Figma, Illustrator, Sketch, Adobe XD, Invision and Zeplin required
  • Proven ability to sift through data, identify critical information, synthesize, and design creative solutions
  • Strong presentation skills, and excellent written and verbal communication skills, including stakeholder management, backlog management, and demonstrated cross-functional alignment
  • Experience working throughout the research innovation process, from scoping research to developing solutions and recommending strategy
  • Skilled in reporting and data visualization
  • Experience managing vendor partner relationships
  • Expertise in pursuing efforts that integrate capabilities that result in unique insights
  • Embraces and lives the Brooks values!
  • Manage, mentor and develop the global runner insights design research team
  • Coach a team of design researchers to find ways to take complex problems and insights and turn them into opportunities to create solutions and innovate for the customer
  • Partner closely with the Run-Sight Lab qualitative and quantitative research managers to build the Run-Sight Lab strategy and drive research projects from brief to presentation to ensure alignment and productivity
  • Build the 5-year Runner Insights design strategy to scale with the organization and deliver design direction, prototype creation and testing, and storytelling to improve decision making and guide product and marketing roadmaps
  • Lead and oversee the innovation side of the team's research, taking insights and putting them into action by creating and testing prototypes to solve for runners' wants and needs
  • Continuously look for opportunities to evolve how we design research, ideation, prototype creation and testing, and report insights, recommendations, and strategy to influence innovation at the company
  • As part of the Runner Insight Lab Research management team, lead the evolution of our research methodologies and establish and evangelize best practices across the team
  • As a leader on the Run-site management team be proactive in maintaining and improving team culture identifying gaps and delivering solutions to address opportunities for improvement
  • Build and maintain assets, methodologies, reporting standards, and prototyping tools
  • Seek and manage research vendors and partners
  • Work closely with business stakeholders and be the lead resource for generating ad hoc reports and presenting related insights that enable the organization to be agile and responsive to new opportunities
  • Utilize your deep understanding of the business, the roadmap and priorities to use insights to solve for business questions/problems
  • Collaborate with business teams to design, implement, deliver, and/or analyze concepts to produce actionable and strategic insights and recommendations to the brand
  • Ownership of Run-site Design team work product to ensure the work is sound and quality is ready to be presented to leadership
  • Provide exceptional customer service through professionalism, ownership and initiative
  • Collaborate with multiple teams in a fast-paced environment in an entrepreneurial and innovation focused setting
  • Communicate effectively with both technical and nontechnical stakeholders both written and via presentations
Brooks Running

1,001-5,000 employees

Running shoes and apparel
Company Overview
Brooks Running's goals are simple: everyone who wants to run feels welcome to run, and everyone who runs has a place to do it. They're working toward meaningful change the same way we run — by tapping into the limitless positivity of the run and then putting one foot in front of the other.
  • Comprehensive medical and dental coverage
  • PPO and high deductible health plan options
  • Life insurance
  • 401(k) with company match
  • Generous paid time off
  • 10 paid holidays + your birthday
  • Parental leave
Company Core Values
  • The run is who we are
  • Running is a gift. Run happy.
  • The run is a limitless source of positive energy
  • We do one thing: build great running gear
  • We’re obsessed with the body in motion
  • We sweat every detail
  • We’re runners, too