Full-Time

Care Center Manager II

Posted on 11/21/2024

Blue Cross Blue Shield

Blue Cross Blue Shield

1,001-5,000 employees

Healthcare

Mid

Mesa, AZ, USA

Requires 100% on-site work at the care center location.

Category
Healthcare Administration & Support
Medical, Clinical & Veterinary
Requirements
  • High School Diploma
  • 3 years in healthcare management directly serving patients in a primary care setting
  • BLS Certification required within 30 days of hire
  • Excellent patient or customer service and communication skills
  • Proficient PC skills
Responsibilities
  • Under the direction of the Director of Operations, and in partnership with the Care Center lead physician and the executive leadership team, this person will be responsible for and facilitates day-to-day clinical operations within the Care Center, including facility opening and closing, managing patient, staff and provider interactions and overall operations.
  • Oversee the operational efficiency and quality of care center services, including direct supervision of medical assistants and patient experience coordinators and other staff as determined by the Director of Operations.
  • Manages and oversees human resources functions, such as hiring, onboarding, and training, and ongoing performance management to build and develop a high=performing team committed to service excellence. While the role won’t exclusively oversee these activities the successful candidate will work collaboratively with the team to ensure these responsibilities are carried out effectively.
  • Collaborate closely with the Care Center team to ensure the Care Center’s performance in effective value-based care and are aligned with Key Performance Indicators (KPIs).
  • In cooperation with Care Center team, ensures staff meetings and huddles meet Prosano’s ‘Healthy Huddle’ experience standards.
  • Oversee systems and processes vital to the Care Center operations, including scheduling, workflow, and supply management systems,
  • Be an ambassador in the local community - building relationships with other healthcare providers, social/community organizations, and marketing partners.
  • Other duties as assigned
  • Working hours include morning, night, or weekend hours
  • This position requires 100% on-site work at the care center location and may also involve movement between clinics as needed
Blue Cross Blue Shield

Blue Cross Blue Shield

View

Company Stage

N/A

Total Funding

N/A

Headquarters

Chicago, Illinois

Founded

1910

Growth & Insights
Headcount

6 month growth

0%

1 year growth

0%

2 year growth

0%
Simplify Jobs

Simplify's Take

What believers are saying

  • Partnership with Folx Health expands access to LGBT-affirming care.
  • Collaboration with American Spine Registry improves service offerings and competitive edge.
  • Promotion of Michael Gardner to VP, Enterprise Data enhances data-driven decision-making.

What critics are saying

  • Class action lawsuit over anti-competitive practices poses financial and reputational risks.
  • $2.8 billion antitrust settlement increases scrutiny from regulatory bodies.
  • Data privacy concerns arise from collaboration with American Spine Registry.

What makes Blue Cross Blue Shield unique

  • Blue Cross Blue Shield partners with Folx Health for LGBT-affirming care expansion.
  • Collaboration with American Spine Registry enhances Blue Distinction Centers' evaluation.
  • Blue Distinction Centers for Excellence highlight commitment to quality healthcare services.

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