Territory Manager

Everbridge expands commitment to partner channel with SMB Lead Share Program. New program reflects a strategic shift toward partner-led growth in the small and mid-sized business market. Vienna, VA - March 30, 2026 - Everbridge, Inc., the global leader in High Velocity Critical Event Management (CEM) and national public warning solutions, today announced a significant expansion of its partner strategy with the launch of a new SMB Lead Share Program, a move that dedicates a segment of the business to partner-led growth and marks a meaningful evolution from a direct-led go-to-market model. The initiative reflects a clear belief that partners are critical growth multipliers, particularly in the small and mid-sized business (SMB) market where local presence, speed, and trusted relationships matter. Under the new model, qualified inbound leads from organizations with fewer than 2,000 employees will be routed to select reseller partners to manage and support. "This is a structural shift in how we go to market, not a one-off initiative," said John Di Leo, Chief Operating Officer at Everbridge. "We're intentionally putting partners at the center of how we serve the SMB market. That means clear ownership, real investment, and a long-term commitment to helping partners grow their business while delivering a better experience for customers." A partner-first approach to SMB growth. The SMB Lead Share Program enables participating partners to receive a consistent flow of qualified inbound demand aligned to their regional coverage and expertise. By routing SMB leads directly to the channel, Everbridge is reinforcing a partner-first approach that prioritizes faster response times, stronger local relationships, and improved customer outcomes. To support the effort, Everbridge has invested in dedicated channel resources and structured partner support designed to enable consistency and accountability at scale. The program is backed by executive leadership and supported by internal alignment across sales, marketing, and partner teams to support scalable, partner-led growth. Milestone Technologies Inc. joins as first SMB partner. As part of this expanded commitment to the partner channel, Everbridge is excited to announce a strategic partnership with Milestone Technologies Inc., a Silicon Valley based global IT services and digital solutions firm, in the new Lead Share Program. Milestone Technologies brings deep expertise in delivering technology services, implementation, and support to organizations. Through this program, Milestone will partner with customers to adopt and scale critical event management solutions, combining local knowledge with Everbridge technology to boost preparedness, response, and resilience. "We are excited to partner with Everbridge to help customers protect their people and operations while building lasting stability. This partnership reflects a shared commitment to empowering organizations to navigate disruption with greater confidence," said Sameer Kishore, CEO at Milestone Technologies. "Milestone brings the kind of customer focus that makes partner-led growth work," said John Di Leo, COO at Everbridge. "Their ability to help organizations operationalize critical event management will play an important role as we expand our reach across the SMB market." A foundation for long-term channel growth. The SMB Lead Share Program represents an important step in the broader Everbridge channel strategy, creating a scalable model for partner-led growth while allowing Everbridge to maintain focus on innovation and enterprise-level opportunities. For partners, the program delivers access to new revenue streams, expanded pipeline, and deeper alignment with Everbridge. For customers, it provides faster engagement, trusted local relationships, and a more responsive path to resilience. Partners interested in learning more about the program can contact [email protected]. About everbridge. Everbridge is the global leader in Critical Event Management (CEM), helping organizations achieve a true business resilience advantage. With Everbridge High Velocity CEM, its customers accelerate response times, minimize disruption, and maintain operational control amid today's most complex threats. Using Purpose-built AI, decision-ready risk intelligence, and full lifecycle automation, Everbridge enables organizations to know earlier, respond faster, and improve continuously with confidence. For more information, visit everbridge.com, read the blog, and follow Everbridge on LinkedIn. Everbridge... Keeping People Safe and Organizations Running(TM)

Everbridge xMatters ranks No. 1 on G2's Top 20 IT Alerting Software list. Customer reviews cite a 30% reduction in average resolution time and recognize xMatters for ease of use, support, and business value. VIENNA, Va. - March 24, 2026 - Everbridge, Inc., the global leader in High Velocity Critical Event Management (CEM) and national public warning solutions, today announced that xMatters has been ranked No. 1 on G2's Top 20 IT Alerting Software list. xMatters is also recognized among G2's Top 50 Best Software Products in the IT Management Software category and has earned multiple distinctions in G2's Winter and Spring 2026 reports. Recent G2 reviews highlight the real-world impact xMatters delivers, with users describing the platform as "very reliable and fast," ensuring "nothing slips through the cracks," and enabling teams to contact "the right engineer immediately." Customers also report measurable results, including a 30% reduction in average resolution time and audit preparation shrinking from days to hours. Together, these peer reviews point to the qualities that Operations teams care about most: reliable alerting, faster response, workflow automation, ease of use, and strong support. G2's category data shows strong product scores for xMatters across key buying criteria: * Ease of Use - 9.3 * Meets Requirements - 9.5 * Ease of Doing Business With - 9.6 * Ease of Setup - 9.1 * Quality of Support - 9.4 * Ease of Admin - 9.5 "Being ranked No. 1 by G2 in IT Alerting is important because it comes directly from the people using xMatters every day," said John Di Leo, Chief Operating Officer at Everbridge. "That feedback reflects real operational outcomes. Customers want speed, clarity, automation, and confidence that the right people will be reached quickly and critical issues will not get lost in the noise. These rankings reinforce the role xMatters plays in helping teams respond faster and keep services running." xMatters continues to be recognized in G2 reports across multiple categories, including Leader in Incident Management, Momentum Leader in Incident Management and ServiceNow Store Apps, Best Results, Best Relationship, Best Usability, Best Relationship in IT Alerting for Small Business, and Easiest to Do Business With in IT Alerting. About G2. G2 is the world's largest and most trusted data source for B2B software, helping businesses reach their peak potential by enabling confident buying and go-to-market decisions. Offering trusted data, authentic peer reviews, and real-time market intelligence, the G2 ecosystem - which includes Capterra, Software Advice, and GetApp - serves more than 200 million annual buyers, representing teams at every Fortune 500 company. As buyers increasingly shift from traditional search to AI search platforms, G2 has become the most-cited B2B software source across those AI-first channels where software discovery happens. Leading software and services companies like Salesforce, IBM, SAP, and Adobe also trust G2 to influence discovery, build brand credibility, reach in-market buyers, and accelerate revenue growth. About everbridge. Everbridge is the global leader in Critical Event Management (CEM), helping organizations achieve a true business resilience advantage. With Everbridge High Velocity CEM, its customers accelerate response times, minimize disruption, and maintain operational control amid today's most complex threats. Using Purpose-built AI, decision-ready risk intelligence, and full lifecycle automation, Everbridge enables organizations to know earlier, respond faster, and improve continuously with confidence. For more information, visit everbridge.com, read the blog, and follow Everbridge on LinkedIn. Everbridge... Keeping People Safe and Organizations Running(TM)