Internship

IT Support

Office Coordinator

Updated on 8/1/2026

Enpal

Enpal

1,001-5,000 employees

Residential solar leasing with energy ecosystem

Compensation Overview

€800/bi-wk

Milan, Metropolitan City of Milan, Italy

In Person

Category
IT & Security (1)
Required Skills
SharePoint
LDAP
Microsoft Intune
OpenAI
JIRA
Excel/Numbers/Sheets

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Requirements
  • First experience or a strong interest in IT support or help desk work, including experience through an internship, information technology studies, or personal projects.
  • Native Italian and English proficiency at minimum B2 level.
  • Ability to work cross-functionally with different teams.
  • Basic knowledge of artificial-intelligence tools such as OpenAI and Anthropic.
  • Strong organizational and prioritization skills, with attention to order and detail.
  • Knowledge or experience with a ticketing system such as Jira or an equivalent.
  • Experience with hardware and devices, including troubleshooting webcams, microphones, and peripherals.
  • Basic knowledge of cloud software including Microsoft 365 and Active Directory.
  • Proficiency with productivity tools, including Excel and Microsoft 365, for managing orders, inventory, and suppliers.
Responsibilities
  • Manage support requests and tickets through Jira while following processes and response-time requirements.
  • Provide first- and second-level support in Italian to the Italian team on hardware and software.
  • Diagnose and resolve problems with devices and peripherals, including webcams, microphones, audio equipment, and accessories.
  • Manage users and devices through Endpoint Manager or Intune, including adding users to groups.
  • Support users with the company’s cloud-based software, including Microsoft 365, Active Directory, Teams, and SharePoint.
  • Follow specific procedures and guidelines and clearly document completed activities.
  • Coordinate cross-functionally with different teams, including the team in Germany, to manage and align activities.
  • Prepare workstations and devices for new employees as part of technical onboarding.
  • Manage office procurement, including stationery, materials, and equipment orders, inventory monitoring, and supplier relationships.
  • Coordinate with service providers for cleaning, maintenance, and utilities; collect quotations and track activities and deadlines.
  • Maintain workspaces and common areas, including workstation setup, meeting-room order and functionality, and minor routine maintenance.
  • Manage internal logistics, including deliveries, shipments, and space preparation.
  • Develop practical and creative solutions within a structured environment, adapting to each situation.
Desired Qualifications
  • Experience in a start-up or dynamic environment.
  • Technical experience with Microsoft 365, Teams, SharePoint, and Airtable.
  • Previous experience in office management, facilities, or supplier management.
  • Basic knowledge of Endpoint Manager or Intune, such as adding a user to a group.

Enpal provides residential renewable energy solutions in Germany, offering solar PV, battery storage, EV charging, and heat pumps through an all-in-one model that started as a solar subscription and now includes direct purchase and financing. Its products are connected via Enpal.One, a smart energy management system that optimizes household energy use, while Enpal handles consultation, system design, installation by its own technicians, and grid connection. The differentiator is the end-to-end, flexible subscription plus a growing digital ecosystem, including Enpal.pro for installers and a Virtual Power Plant for energy trading. The goal is to speed up the switch to clean energy, lower barriers to solar adoption, and help households achieve energy independence.

Company Size

1,001-5,000

Company Stage

Debt Financing

Total Funding

$6.4B

Headquarters

Berlin, Germany

Founded

2017

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Simplify Jobs

Simplify's Take

What believers are saying

  • Higher electricity prices support demand for residential solar and heat pumps.[1]
  • Enpal's integrated offering expands cross-sell across solar, storage, and heating.[2]
  • Enpal.One creates future monetization beyond installation through market participation.[1]

What critics are saying

  • Competitors like 1Komma5° intensify pricing pressure and customer acquisition costs.
  • Enpal's financing-heavy model depends on continued access to cheap capital.
  • A decline in electricity prices would weaken the current demand surge.

What makes Enpal unique

  • Enpal bundles solar, storage, wallboxes, and heat pumps into one package.[2]
  • Enpal.One links homes to electricity markets as an AI-powered virtual power plant.[1]
  • Enpal offers both solar rental and direct purchase options in Germany.[2]

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Benefits

Professional Development Budget

Growth & Insights and Company News

Headcount

6 month growth

0%

1 year growth

0%

2 year growth

-1%
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Oct 21st, 2025
Enpal secures €700M for renewable energy expansion

Enpal, a Berlin-based GreenTech company, has secured €700 million in funding from international banks and investors to expand renewable energy solutions in private households. The funds will support solar installations, energy management systems, battery storage, and heat pumps, benefiting over 20,000 households in Germany and Europe. The financing involves a strategic partnership with UK investment manager MG and a credit line from Citi, Barclays, Crédit Agricole CIB, and Bank of America.

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