The Clinical Manager is responsible for ensuring that patient care is coordinated and managed
appropriately. The Clinical Manager is responsible for ensuring that care and services are delivered
appropriately and for the supervision of clinical personnel.
Responsibilities
- Receives case referrals. Reviews available patient information related to case, including home visits, to determine hospice/home care needs. Assigns appropriate hospice personnel to case as needed. Conferences with MEDICAL DIRECTOR regarding any questions about an individual’s eligibility for services.
- Reviews and evaluates each case through a variety of means such as home visits, conferences, record review and the services provided by clinicians; discusses and verifies impressions, instructs and guides clinicians to promote more effective performance and delivery of quality home care services; and is available at all times during operating hours to assist clinicians as appropriate.
- Reviews patient’s medical diagnosis, prognosis, medications, procedures, and clinical course.
- Assists clinicians in establishing immediate and long-term therapeutic goals, in setting priorities, and in developing plan of care.
- Attends case conference meetings with hospice personnel to facilitate coordination of care and discussion of interdisciplinary group involvement.
- Conducts quarterly record reviews and communicates findings and recommendations to Clinical Director/Director of Patient Care Services and hospice personnel.
- Assists in the screening and interviewing process of new employees and makes recommendations for employment of individuals. Assists in the orientation of new employees.
- Assists Clinical Director/Director of Patient Care Services and other supervisory hospice personnel in the planning, implementation, and evaluation of in-service and continuing education programs. Assists in the formulating, revising, implementing, and evaluating organization policies, procedures, goals, and objectives, both short and long range.
- Complies with accepted professional standards and principles.
- Assesses health needs of community and assists in the development of plan(s)/ program(s) to meet needs. Participates in public relation and community activities that promote the organization’s role as an effective member of the hospice and health care delivery system. Promotes customer service orientation to all hospice personnel.
- Participates actively in quality assessment performance improvement teams and activities.
- Performs other duties and activities as delegated by the Clinical Director/Director of Patient Care Services.
Qualifications
- Registered nurse with current licensure to practice professional nursing in the state.
- Graduate of NLN accredited school of nursing with a BSN degree is preferred.
- Previous experience in hospice/home care setting and with two (2) years management or supervisory experience. Proven ability to work within an interdisciplinary setting.
- Complies with accepted professional standards and practice.
- Has excellent observation, good nursing judgment and communication skills. Understands hospice philosophy and issues of death/dying.
- Understands principles of pain/symptom management.
- Must be a licensed driver with an automobile that is insured in accordance with state and/or organization requirements and is in good working order.
- Possess and maintains current BLS Hands on CPR Certification.
- Demonstrates excellent observation, verbal, and written communication skills.
At Mission Healthcare, we believe in fostering an inclusive workplace where diversity is valued and every employee feels respected, accepted, and empowered. We are committed to building a diverse team and creating an environment that promotes equity and belonging.
Equal Opportunity:
We are proud to be an equal-opportunity employer. We do not discriminate based on race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other legally protected characteristics. All employment decisions are based on qualifications, merit, and business need.
Accessibility Commitment:
We strive to make our hiring process accessible to all. If you require accommodations at any stage of the employment process due to a disability, please do not hesitate to let us know how we can best meet your needs.
Inclusion Efforts:
We continually work to enhance our practices by actively combating discrimination and advancing fairness and inclusivity. We encourage applicants from historically underrepresented groups to apply and join us in our mission to diversify our team and foster an environment where diverse perspectives are embraced, and every employee is given the opportunity to thrive.
Your Voice Matters:
Mission Healthcare values your voice. We believe in maintaining a dialogue about diversity and inclusion within our teams and welcome your perspectives and innovative ideas. Together, we aim to build a workplace that reflects the communities we serve and a culture where everyone belongs.
