Admissions Adviser

Job Description

Permanent | Full-Time | Hybrid working | Haymarket location

The Admissions Adviser supports prospective students throughout the enrolment journey by responding to course enquiries, providing advice on study options and enrolment processes, and developing strong relationships to achieve enrolment targets across natural health and creative arts courses.

Key Responsibilities 

• Respond to and follow up on prospective student enquiries, using the trusted Adviser framework to build rapport and progress enrolments
• Provide personalised advice on course options, study requirements, fees, and enrolment pathways to support informed decision-making
• Proactively engage applicants and partially enrolled students to drive enrolment completion and achieve KPIs/KPAs
• Build positive relationships with prospective students, delivering an exceptional experience throughout the enrolment journey
• Maintain accurate CRM records and compliance documentation while collaborating with internal teams to support student enquiries, reporting, and enrolment activities

Qualifications

• Demonstrated success in a sales, customer engagement, or target-driven environment
• Strong results focus, with the drive to set goals and consistently achieve performance targets
• Proven ability to convert leads through consultative conversations, presentations, and effective questioning techniques
• Excellent organisational and time-management skills, with a structured approach to managing competing priorities
• Highly developed communication and interpersonal skills, coupled with adaptability and a genuine passion for delivering student-focused solutions

Additional Information

• The successful candidate will be subject to an Australian Federal Police check (paid by Endeavour)

Our benefits include: 

• Paid parental leave and a 24/7 Employee Assistance Program to support your wellbeing
• Unlimited complimentary Wellness Clinic consultations and discounted dispensary products
• Flexible hybrid working arrangements and modern campus facilities
• A supportive, collaborative culture with regular staff events and celebrations

Questions about your identity help us appreciate the diversity of individuals looking to work with us, ensuring we’re attracting applications from people with identities and perspectives that are as diverse as our students. 

We are an equal opportunity employer. As part of our commitment to equity, we work to ensure a fair and consistent interview process. We celebrate diversity and we are committed to an inclusive work environment.