Operations Associate
Enrollment & Billing
Posted on 3/15/2023
Experience Level
Desired Skills
Data Analysis
  • A technical bachelor's degree or 4+ years of commensurate experience
  • 3+ years experience in a technical role (QA analyst, PM, operations analyst, finance, consulting, industrial engineering)
  • 2+ years experience in Enrollment and Billing in an Health Insurance Company
  • Technical proficiency in SQL
  • 1+ year(s) experience in analytics pulling/querying data out of a database
  • Oversee designs and prioritizes technical operations roadmaps working to implement and improve efficacy and efficiency of existing operational processes or unlock new capabilities
  • Lead and cross collaborates on iterative problem definition and technical design/scoping to build solutions
  • Use data to independently guide business decisions to impact strategy
  • Identify risks; respond to and resolves issues/errors/escalations through investigation to produce insights for short/medium/long-term technology-enabled solutions
  • Distills the requirements of new product and market expansions and designs automated workflows to reduce manual work requirements
  • Support engineers, analysts and other Operations team members to resolve escalations through issue investigation to produce insights, training, and technical tooling
  • Understand the operations ecosystem, technology and data models and its current strengths, weaknesses, and gaps
  • Maintain relationships with relevant partners as a representative of Insurance Operations
Desired Qualifications
  • 4+ years of work experience in health insurance and operations
  • Experience coordinating with teams and external partners
  • Experience designing and improving workflows and standing up operating procedures to mirror those
Oscar Health

1,001-5,000 employees

Health insurance company
Company Overview
Oscar Health’s mission is to make high-quality health insurance accessible and affordable for everyone. The company is a software driven health insurance company that offers medical plans, medicare advantages, and small group products.
  • Health insurance - That’s a given. Employees and their families receive incredible health insurance.
  • Financial benefits - A penny saved....we’re talking about a 401K plan, health savings accounts, and more.
  • Well @ Oscar - We care about your wellness with fitness classes and access to mental health support.
  • Work-Life Balance - We offer multiple time-off options, wellness days, and 10+ weeks of parental leave.
  • Learning & Development - We offer everything from mentorship to management training.
Company Core Values
  • What we do is a big deal. We’re solving problems that change and save lives.
  • Powered by people. Members above all. Developing and growing others is what raises the bar.
  • No genius without grit. Be relentless. Be scrappy. Trying and failing beats not trying and changing nothing.
  • Seek the truth... but never assume you’ve found it. Be scientific.
  • Inspire & provoke. Develop and display leadership at all levels. Fight to be the best.
  • Be transparent. Give and ask for direct feedback. Be grateful for and excited by the help of others.
  • Make it right. Admit your mistakes. Then learn from them. Never build alone.