The Opportunity

We are seeking a highly skilled and experienced professional to join our team as a Platform and Ecosystems Leader for our leading AI-driven employee experience platform and products. In this pivotal role, you will be responsible for developing and executing strategies to build, expand, and manage our platform and ecosystem. We are specifically looking for someone with strong technical expertise, a proven track record of successfully building ecosystems, and a deep understanding of SaaS platforms and extensibility.

This role will report to the Chief Product & Customer Experience Officer, and be part of the product leadership team. This role also manages and grow a team of product managers.

Your Job Responsibilities

What you will be doing:

Platform Strategy and Roadmap:

• Develop and drive a comprehensive platform strategy and roadmap, focusing on technical extensibility, scalability, and seamless integration.
• Identify key platform capabilities, features, and enhancements that drive product differentiation, customer value, and revenue growth.
• Collaborate closely with other product management and engineering leaders to prioritize and plan platform-related initiatives and deliverables.

Ecosystem Development and Management:

• Leverage your direct experience in building ecosystems to identify and engage potential partners, including technology vendors, service providers, developers, and integrators.
• Establish and nurture strategic partnerships to create a thriving ecosystem around our SaaS product.
• Collaborate with business development and marketing teams to negotiate partnerships, define joint value propositions, and execute go-to-market strategies.

API and Integration Strategy:

• Define and execute a robust API and integration strategy, ensuring our platform seamlessly connects with third-party applications and services.
• Collaborate closely with engineering teams to design and develop powerful APIs, SDKs, and developer tools that facilitate seamless integration and customization.
• Drive adoption of our APIs and integrations by promoting developer documentation, training resources, and active community engagement.

Developer Experience and Community Engagement:

• Put your technical knowledge and expertise to work by creating an exceptional developer experience through comprehensive documentation, code samples, and support resources.
• Establish and lead developer community programs, forums, and events to foster collaboration, knowledge sharing, and innovation.
• Solicit and leverage feedback from developers and external partners to continuously improve our platform and ecosystem offerings.

Your Skillset

What makes you a great fit for the team:

• Bachelor’s degree in computer science, engineering, or a related technical field. A master’s degree is preferred.
• Proven experience in platform strategy, ecosystem development, and partnership management within the SaaS industry, with a particular emphasis on technical aspects and extensibility.
• Deep technical background and strong understanding of SaaS platforms, APIs, integrations, and developer ecosystems.
• Demonstrated success in building and growing ecosystems, with a portfolio of direct experience in fostering strategic partnerships and driving ecosystem expansion.
• Excellent communication and interpersonal skills to effectively collaborate with cross-functional teams and external partners, particularly in technical discussions.
• Analytical mindset with the ability to leverage data to make informed decisions, optimize performance, and drive growth.
• Strong leadership skills to inspire and motivate teams, with a proven track record of achieving common goals.
• Self-motivated and results-oriented with a proactive approach to problem-solving

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