Product Operations Manager

Position: Product Operations Manager
Location: Atlanta (Ponce City Market office)
Type: Full-Time
Experience: 5+ Years in Product Operations or Product Management

Want to (actually) change the world?

Hi, we're Alex and Bradford, co-founders of Coworker. We started this company with a simple but important goal: to make work matter.

Today, that vision is turning into reality. Coworker is a hypergrowth AI startup, backed by top-tier VCs and we're building something truly transformative: AI for complex work.

Unlike anything else in the market, Coworker is the world's first enterprise AI agent that can do complex work. Powered by our breakthrough OM1 (Organizational Memory) technology, Coworker creates a 'brain' for companies: an AI system with deep contextual memory that understands what's happening across a business and then completes multi-step work across 25+ enterprise applications.

It's not just another productivity tool. It's a fundamental shift in how work gets done and where people spend their valuable time.

We've secured $13M in seed funding from top-tier VCs and we've already landed household-name enterprise customers and achieved rapid YoY ARR growth with clear product-market fit.

Now, we're building out our team to continue our aggressive penetration into mid-market and enterprise companies. Coworker isn't just a better way to work—it's the future of work.

And we're only just getting started.

Why Coworker?

• The work that will define your career: this is literally an opportunity to change how the world works. We're going to totally transform how 1 billion people spend their time.

• Ownership above all else: every single person at Coworker brings an extreme level of ownership in everything they do. This is intensely motivating and will buoy you in everything you do.

• Exceptional team: you'll work alongside some of the best. We've been on the growth journey at Uber and other high calibre startups.

• Strong early traction in an explosive category: we're growing fast in an extremely fast growing category.

• Technical moat: OM1 allows us to do things that no-one else can do. It's an incredibly strong foundation to build a world-changing business.

Job Summary

You are a highly driven Product Operations Manager who will own the operational excellence of our product deployment processes and customer feedback channels. You'll be responsible for optimizing product workflows, enabling cross-functional collaboration and ensuring our product teams can scale efficiently. This role is perfect for a strategic operator with 3-5 years of experience looking to advance their career in product operations while developing process optimization, data analysis and strategic enablement skills.

Key Responsibilities

• Process Optimization: Design and implement scalable product development processes, ensuring efficient workflows from ideation to launch

• Cross-functional Enablement: Facilitate seamless collaboration between Product, Engineering, Design and Data teams across 20-30+ product initiatives

• Data & Analytics: Own product metrics, experimentation frameworks and data-driven insights that inform strategic product decisions

• Strategic Planning: Support product planning, roadmap prioritization and resource allocation across product teams

• Performance Monitoring: Track launch velocity, process efficiency and product success metrics to identify improvement opportunities

Requirements

• Experience: 3-5 years in Product Operations, Product Management or similar analytical roles with proven track record of process improvement

• Operational Mindset: Self-starter with ability to identify, own and execute on process improvements while managing competing priorities. Strong bias for action and comfort with ambiguity in a fast-paced environment

• Technical Skills: Strong analytical capabilities, experience with product management tools (Jira, Linear, Notion) and ability to work with engineering teams on technical requirements

• Communication: Excellence in stakeholder management, presentation skills and written communication across technical and non-technical audiences

• Analytics: Data-driven approach to product operations, proficiency in SQL, Excel/Sheets and experience with analytics tools (Mixpanel, Amplitude, etc.)

Preferred Qualifications

• Experience scaling product operations at high-growth SaaS companies

• Background in product operations/management or consulting roles

• Experience with AI/ML product development and experimentation

Compensation & Benefits

Salary + Equity + Benefits

• Base Salary: $80k-120k

• Equity: Generous equity in early stage company

• Benefits: Health/dental/vision insurance, 401(k), unlimited PTO

Career Development

• Mentorship: Partnered with Senior Operations and Product Leaders for strategic development and skill building

• Promotion Path: Clear advancement to Senior Product Operations Manager or Product Management roles within 18-24 months

• Cross-functional exposure: Opportunities to work with Engineering, Data and Go-to-Market teams

Drop us a line!

We encourage you to drop us a line even if you feel over- or under-qualified. We want to find the best people to help us build Coworker no matter who they are. We have a lot of different areas of responsibility and we are always happy to brainstorm with you about what would be the best fit. 

Coworker.ai is an equal opportunity employer. We believe everyone should feel great about being their authentic selves at Coworker–this is the only way to do our best work! We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We believe that great employees come from diverse backgrounds.