Full-Time
Sales Associate
Updated on 3/14/2025
Five Below
10,001+ employees
Discount retailer for trendy products
No salary listed
Entry
Company Does Not Provide H1B Sponsorship
Joplin, MO, USA
- At least 16 years old
- Available to work a flexible schedule
- Comfortable with or willing to learn technology (such as cash registers, hand-held and mobile devices)
- Good communicator with the ability to engage with customers
- Able to handle customer interactions and potential issues/concerns courteously and professionally
- Use basic information-gathering skills to solve problems
- Ability to learn procedural knowledge acquired through on-the-job training
- Greet and assist customers promptly: Approach and acknowledge customers immediately, providing assistance and handling multiple customers efficiently.
- Understand and meet customer needs: Assess customer needs by sharing product knowledge, answering questions, directing them to merchandise, and offering recommendations. Engage in suggestive selling while staying informed on product availability.
- Promote store events and promotions: Inform customers about current store events, promotions, and special activities to enhance their shopping experience and drive sales.
- Resolve customer concerns: Address customer issues and use product knowledge to offer alternative solutions, aiming to turn returns into exchanges when possible.
- Communicate needs to management: Regularly inform management about merchandise restocking, service requirements, and any customer feedback in a timely manner.
- Support team and company goals: Collaborate with the team to achieve overall store and company objectives, contributing to a positive and productive work environment.
Five Below operates as a discount retailer that provides a wide range of trendy products and essentials aimed at pre-teens, teens, and young adults. The company focuses on offering high-value items at low prices, primarily $5 and below, although some products may cost more. Its business model involves sourcing products from around the world to maintain a diverse and frequently updated inventory that resonates with its young target audience. Revenue is generated through both in-store and online sales, with an emphasis on creating a fun and engaging shopping experience. Product categories include school supplies, fashion accessories, electronics, toys, games, and home decor. Additionally, Five Below is committed to ethical sourcing and adheres to human rights and labor practices as mandated by the California Transparency in Supply Chains Act.
Company Size
10,001+
Company Stage
IPO
Headquarters
Philadelphia, Pennsylvania
Founded
2002
Simplify's Take
What believers are saying
- Expansion of BNPL services attracts budget-conscious consumers seeking flexible payment options.
- Increased focus on digital infrastructure enhances customer engagement and market share.
- Collaborations with popular brands drive traffic and sales among young demographics.
What critics are saying
- Increased competition from discount retailers like Dollar General and Dollar Tree.
- Supply chain disruptions due to geopolitical tensions may impact product sourcing.
- Class action lawsuit could lead to financial liabilities and damage reputation.
What makes Five Below unique
- Five Below targets pre-teens, teens, and young adults with trendy, low-cost products.
- The company emphasizes ethical sourcing and compliance with human rights practices.
- Five Below creates a fun and engaging shopping experience in-store and online.
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Benefits
Health Insurance
Flexible Work Hours
Growth & Insights and Company News
6 month growth
↑ 0%1 year growth
↑ 3%2 year growth
↑ 1%February 7, 2025 - Five Below has opened at the Yorktown Green Shopping Center.
As escalating costs strain household budgets, PYMNTS Intelligence’s latest paycheck-to-paycheck study, “New Reality Check: The Paycheck-to-Paycheck Report: Struggling Consumers Go to Short-Term Strategies to Manage Higher Expenses,” reveals that 78% of consumers have experienced higher costs for essential services and about two-thirds live paycheck to paycheck. Among this group, 24% struggle with bill payments, with many using strategies like skipping bills or negotiating rates to manage expenses. While 41% of consumers use autopay, its adoption is lower among lower-income individuals, who are more likely to face cash flow issues when automatic payments are due. These consumers are often forced to rely on short-term tactics to stretch their budgets, making it more critical for retailers to offer affordable and convenient shopping options and memorable customer experiences
With ongoing financial strain causing many consumers to live paycheck to paycheck, retailers are adjusting strategies to cater to cost-conscious shoppers. As inflation pressures persist and savings dwindle, retailers are prioritizing value-driven offerings and digital infrastructure to spark increased customer engagement. As inflation outpaces income growth, PYMNTS Intelligence data shows 67% of U.S. consumers are living paycheck to paycheck, prompting many to rely on buy now, pay later (BNPL) services for cash flow management. While BNPL loans show relatively low default rates, the average credit card debt of financially strained consumers has surpassed $7,000, indicating deeper financial stress. As consumers face mounting pressure, 57% sought financial advice in the past year, with more open to seeking guidance to better manage their finances amid rising costs and depleted savings
Retailers across the U.S. are confronting a new era of cautious spending as consumers tighten their belts in response to ongoing economic pressure. Inflation, rising living costs and a backdrop of political and economic uncertainty have prompted shoppers to rethink their purchasing habits, sharpening their focus toward essential items and cutting back on discretionary purchases. As consumers, especially those with lower incomes, prioritize value and necessity over luxury due to inflation and economic pressures, businesses are adjusting their strategies to stay competitive. Dollar stores and department stores alike are recalibrating their offerings and operations to meet the demands of a more selective market, where shoppers are focused on essentials rather than indulgent purchases. Retailer Reactions to Changing Consumer Behavior
Park joins Five Below after serving as CEO of Forever 21, where she spearheaded a major brand renewal.