Full-Time

Senior Manager

Shop Community & Engagement

Posted on 5/14/2024

Slice (slicelife.com)

Slice (slicelife.com)

501-1,000 employees

Technology and marketing support for pizzerias

Consumer Software

Senior

Remote in USA

Required Skills
Communications
Marketing
Requirements
  • 5+ years of experience in marketing, lifecycle marketing, event marketing, scaled customer relation management, or related fields
  • Excellent interpersonal skills with a strong sense of customer empathy
  • Exceptional oral and written presentation and communication skills
  • Experience managing events (both digital and in-person)
  • Experience in restaurant and/or food marketing (especially with franchisees) preferred, but not required
Responsibilities
  • Lead and create content for monthly onboarding Zoom sessions for new shops
  • Lead and create content for monthly Zoom sessions for existing shop owners
  • Create content in the form of blog posts, newsletters, presentations, etc., all designed to add value to a shop owner’s Slice experience
  • Create a 'Shop Ambassador' program and identify influential shops/owners to act as a Slice reference for prospect shops
  • Manage all trade show event attendance and facilitate 'VIP' dinners/lunch/coffee with key prospect attendees and shop ambassadors
  • Manage the marketing component of new shop welcome packages
  • Manage our awards program for our top performing shops
  • Create and collaborate with our Partner Success team on programs that identify shops that are churn risks, proactively addressing that shop’s individual struggles
  • Identify and manage key relationships with non-Slice entities (eg, restaurant owner influencers, complimentary businesses, food bloggers) that would add value to a shop’s experience with Slice

This company provides a unique platform specifically designed to support independent pizzerias by integrating advanced technology, data analytics, and specialized marketing strategies. This empowers local businesses to not only survive but thrive in a marketplace dominated by large chains. Working here offers the chance to be at the forefront of tech-driven solutions within the food industry, fostering a culture of innovation and support for small business success.

Company Stage

Series D

Total Funding

$125.1M

Headquarters

New York, New York

Founded

2009

Growth & Insights
Headcount

6 month growth

3%

1 year growth

11%

2 year growth

20%