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SK hynix

Global producer of DRAM and NAND.

Staff Engineer - DRAM Field Application

Implementation & Technical Account ManagementConfirmed live in the last 24 hours
Full-timeSan Jose, CA, USA$140k - $180k

About the Job

Requirements

  • A bachelor's degree in Electrical Engineering, Computer Engineering, or a related technical field is required.
  • 10–15 years of experience in Field Application Engineering, customer technical support, or semiconductor- or memory-related roles are required.
  • Strong working knowledge of DRAM products, memory architecture, and DRAM operating principles is required.
  • Proven experience managing complex customer qualifications, system-level debugging, and technical issue resolution is required.
  • Authorization to work in the United States is required.

Responsibilities

  • Serve as the primary senior technical interface for key customers, providing expert guidance on DRAM products, system integration, and issue resolution.
  • Identify customers’ current and future technical and product requirements and drive design wins through product evaluation, sampling, and qualification.
  • Lead new product introductions, including qualification planning, sample planning, and coordination with customers, contract manufacturers, and headquarters teams.
  • Own customer product lifecycle management, including product roadmap communication, product change notification and end-of-life management, and technical documentation support.
  • Manage customer product quality, acting as the escalation point for returns, failure analysis, and corrective action activities in collaboration with headquarters quality assurance teams.
  • Build and maintain customer relationships through regular technical and program reviews, ensuring high levels of customer satisfaction.
  • Collaborate cross-functionally with headquarters research and development, Product Planning, Quality, Sales, and Operations teams to align customer needs with product and technology strategies.

Desired Qualifications

  • A master's degree in a relevant technical field is preferred.
  • Extensive experience in the semiconductor industry, preferably with DRAM or memory products, is preferred.
  • Hands-on experience with DRAM quality management, reliability, and failure analysis processes is preferred.
  • Experience leading major customer accounts or strategic programs is preferred.
  • Strong presentation and documentation skills are preferred.
  • Fluent bilingual communication in English and Korean, with experience working in global, customer-facing environments, is preferred.

About the Company

SK hynix

Global producer of DRAM and NAND.

Summary of SK hynix: 1) What does the company do? It is a global producer of semiconductor memory, specializing in DRAM and NAND Flash that power IT devices like computers, phones, and servers. 2) How do its products work? DRAM stores data using tiny capacitors and requires periodic refreshing to keep data, providing fast volatile memory. NAND Flash stores data in non-volatile memory cells and preserves data without power, serving as durable storage. Both chips are mounted in devices to enable fast processing and data retention. 3) How is the company different from competitors? It ranks as the second-largest memory chip maker with a broad product portfolio and strong technology, backed by the SK Group, giving it scale, resources, and global reach. 4) What is the company's goal? To become the world’s best semiconductor company by meeting diverse customer needs and leading in memory technology.

Company size
5,001-10,000
Company stage
IPO
Headquarters
Seoul, South Korea
Founded
1983

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