Full-Time

GWIM Sr. Operations Representative

Confirmed live in the last 24 hours

Bank of America

Bank of America

10,001+ employees

Provides banking, investment, and asset management services

Compensation Overview

$24 - $38.46Hourly

+ Discretionary Incentive

Junior, Mid

New York, NY, USA

The job is located at ONE BRYANT PARK - BANK OF AMERICA TOWER.

Category
Quality Control & Compliance
Warehouse Operations
Operations & Logistics
Required Skills
Data Analysis
Requirements
  • Business Operations Management
  • Customer Service Management
  • Prioritization
  • Reporting
  • Trade Operations Management
  • Data Collection and Entry
  • Data and Trend Analysis
  • Organizational Effectiveness
  • Process Management
  • Quality Assurance
  • Customer and Client Focus
  • Oral Communications
  • Research Analysis
  • Written Communications
  • High School Diploma / GED / Secondary School or equivalent
Responsibilities
  • Performs standard transaction processing and reconciliation according to the established guidelines and procedures
  • Responds to client inquiries through numerous channels to support operational efficiency and quality client service
  • Performs basic research, follow-ups, and resolution of routine research requests
  • Identifies potential issues in daily operational tasks and escalates risk concerns, as appropriate
  • Provides general operational support including handling inbound calls, mail sorting, and mail distribution

Bank of America provides a wide range of financial services to individuals, small and medium-sized businesses, and large corporations. Their offerings include banking, investing, asset management, and risk management products. The company serves around 56 million consumer and small business clients in the U.S. One of its key strengths is its position as a leading wealth management firm, as well as its prominence in corporate and investment banking and trading. Unlike many of its competitors, Bank of America combines a vast network of services with a strong focus on both personal and corporate financial needs. The company's goal is to help clients achieve their financial objectives through comprehensive and accessible financial solutions.

Company Size

10,001+

Company Stage

IPO

Headquarters

Charlotte, North Carolina

Founded

1904

Simplify Jobs

Simplify's Take

What believers are saying

  • Growing demand for digital banking boosts Bank of America's online service offerings.
  • Interest in sustainable finance aligns with Bank of America's green investment opportunities.
  • Fintech partnerships enhance Bank of America's customer experience and technological capabilities.

What critics are saying

  • Increased competition in credit facilities may tighten Bank of America's profit margins.
  • Large-scale capital raises by companies could pressure Bank of America to offer better terms.
  • Innovative financial products by competitors may require Bank of America to adapt quickly.

What makes Bank of America unique

  • Bank of America is a global leader in corporate and investment banking.
  • It serves approximately 56 million U.S. consumer and small business relationships.
  • The bank is a pioneer in wealth management and risk management services.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Paid Vacation

Paid Sick Leave

Flexible Work Hours

Remote Work Options

Professional Development Budget

Conference Attendance Budget

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