Uzbek Speaking Account Representative
Confirmed live in the last 24 hours
Locations
Overland Park, KS, USA
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Customer Service
Communications
Requirements
- Bachelor's degree in business administration, finance or related field preferred; or equivalent relevant experience
- Effective verbal, written and interpersonal communication skills
- Problem-solving and conflict-resolution skills
- Detail orientated with analytical and technical skills
- Proficient in Microsoft Office and data entry
- Demonstrated ability to meet deadlines
- Experience in the financial industry a plus
- Language skills with fluency in English and Uzbek is a must (must be able to speak, read and write both languages - business vocabulary required)
Responsibilities
- Provide exceptional customer service for financial clients
- Regularly update account information to maintain customer records
- Prepare product or service reports by collecting and analyzing customer information
- Maintain financial accounts by processing customer adjustments
- Provide daily funding and handle collections for assigned customers
- Perform risk assessments and ensure that procedures are in place and followed to minimize risk
- Manage product or service issues, including clarifying the issue, determining the cause, creating a solution, expediting the correction or adjustment and following up to ensure resolution
- Recommend potential products or services to management by collecting customer information and analyzing customer needs
- Answer product and service questions; suggest information about other products and services
- Other duties as assigned
Shamrock Trading is a financial services company.
Company Overview
Shamrock's mission to provide value and success for their customers, their partners and their people.
Benefits
- Medical and Insurance Benefits
- 401(k) and ESOP Retirement Plans
- Work Life Balance Program
- Wellness Program
- Employee Assistance Program
- Flexible Spending Accounts
- Referral Bonuses
- Local Discounts
Company Core Values
- Strong ethics
- Dedication to our customers
- Close attention to the marketplace