Uzbek Speaking Account Representative
Confirmed live in the last 24 hours
Locations
Overland Park, KS, USA
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Customer Service
Communications
Requirements
  • Bachelor's degree in business administration, finance or related field preferred; or equivalent relevant experience
  • Effective verbal, written and interpersonal communication skills
  • Problem-solving and conflict-resolution skills
  • Detail orientated with analytical and technical skills
  • Proficient in Microsoft Office and data entry
  • Demonstrated ability to meet deadlines
  • Experience in the financial industry a plus
  • Language skills with fluency in English and Uzbek is a must (must be able to speak, read and write both languages - business vocabulary required)
Responsibilities
  • Provide exceptional customer service for financial clients
  • Regularly update account information to maintain customer records
  • Prepare product or service reports by collecting and analyzing customer information
  • Maintain financial accounts by processing customer adjustments
  • Provide daily funding and handle collections for assigned customers
  • Perform risk assessments and ensure that procedures are in place and followed to minimize risk
  • Manage product or service issues, including clarifying the issue, determining the cause, creating a solution, expediting the correction or adjustment and following up to ensure resolution
  • Recommend potential products or services to management by collecting customer information and analyzing customer needs
  • Answer product and service questions; suggest information about other products and services
  • Other duties as assigned
Shamrock Trading

1,001-5,000 employees

Shamrock Trading is a financial services company.
Company Overview
Shamrock's mission to provide value and success for their customers, their partners and their people.
Benefits
  • Medical and Insurance Benefits
  • 401(k) and ESOP Retirement Plans
  • Work Life Balance Program
  • Wellness Program
  • Employee Assistance Program
  • Flexible Spending Accounts
  • Referral Bonuses
  • Local Discounts
Company Core Values
  • Strong ethics
  • Dedication to our customers
  • Close attention to the marketplace