About Citi:

Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management.

As a bank with a brain and a soul, Citi creates economic value that is systemically responsible and in our clients’ best interests. As a financial institution that touches every region of the world and every sector that shapes your daily life, our Operations & Technology teams are charged with a mission that rivals any large tech company. Our technology solutions are the foundations of everything we do from keeping the bank safe, managing global resources, and providing the technical tools our workers need to be successful to designing our digital architecture and ensuring our platforms provide a first-class customer experience. We reimagine client and partner experiences to deliver excellence through secure, reliable, and efficient services.

Our commitment to diversity includes a workforce that represents the clients we serve from all walks of life, backgrounds, and origins. We foster an environment where the best people want to work. We value and demand respect for others, promote individuals based on merit, and ensure opportunities for personal development are widely available to all. Ideal candidates are innovators with well-rounded backgrounds who bring their authentic selves to work and complement our culture of delivering results with pride. If you are a problem solver who seeks passion in your work, come join us. We’ll enable growth and progress together.

The TenantOps team is a critical driver of various strategic initiatives at Citi and OpenShift is a key technology used for PaaS. Your role will be crucial in helping us design, scale, and manage our growing OpenShift (kubernetes). Your expertise will be contributed to troubleshoot application and infrastructure issues in a highly complex system with an enthusiastic team. We are looking for candidates who have production experience with OpenShift based platforms, expertise in automating distributed systems, scaling a fast-growing platform, maintaining high availability, capacity planning and a forward thinking/DevOps/SRE mindset ready to take on tomorrow’s challenges.

In this position, you’ll be responsible for (but not limited to):
• Triaging and troubleshooting production issues and blameless postmortems for incidents.
• Researching and implementing ways to automate the management of our infrastructure.
• Collaborate closely with multiple team such as engineering, datacenter, vendor just to name few.
• Support development and production support teams across our growing development, UAT, and production environments on OpenShift.
• Building out uptime, latency, and error and capacity monitoring for the stack.
• Taking part in on-call rotation for support.

• Skillful in cloud security to help us with cloud adoption and expand into AWS and beyond for bursting purposes etc.

Qualifications:
• 8+ years of infrastructure support experience
• 2+ years of software development experience (Java/Python)
• Must have experience with container orchestration framework such as Kubernetes, Openshift and Docker
• Must have experience supporting Linux systems hosted in a cloud environment

• Must have knowledge of logging production such as Splunk and Kibana

• Must have extensive knowledge of observability tools like Grafana
• Strong understanding of IT Risk and IS security fundamentals in cloud.
• Excellent communication skills

• Experience with CI/CD products is a good to have skill
• Understand and assist in implementing monitoring in cloud and of the PaaS/IaaS.
• Knowledge of logging products such as ELK, Kibana or Splunk
• A strong desire to understand complex systems and how to troubleshoot and make them highly available.

Education:
• Bachelor’s/University degree or equivalent experience

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Job Family Group:

Technology

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Job Family:

Infrastructure

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Time Type:

Full time

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Primary Location:

Irving Texas United States

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Primary Location Full Time Salary Range:

$96,400.00 - $144,600.00

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Anticipated Posting Close Date:

Dec 31, 2024

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting