Product Manager

Overview

Job Summary: The Product Manager will be responsible for overseeing the management, development, and optimization of our multiline products across small, middle, and niche business. This role will focus on coverage forms maintenance and development, product modernization, appetite expansion and enablement, and shaping the broader product and multiline growth strategy. This role requires a strategic thinker with a deep understanding of commercial insurance products, market and competitor trends, and customer needs. The ideal candidate will drive product innovation, ensure competitive positioning, and collaborate with cross-functional teams to manage existing and deliver new products to achieve business objectives. This role will work with all aspects of the commercial lines value chain – including Filings, Compliance, Legal, IT, Product Management, Field Underwriting, Actuarial, Marketing, and others – to manage, develop, and deploy coverages and capabilities.

Location: Ideal locations include Boston, MA; Southington, CT; Cleveland, OH; Chicago, IL; Alpharetta, GA; Dallas, TX; Scottsdale, AZ; New York, NY. Remote locations may be considered for the right candidate.

This position is hybrid out of any AmTrust office. 4 days in the office, 1 day work from home.

Responsibilities

Product Management:

· Oversee the lifecycle management of assigned products (rates, rules, forms), from inception to launch and ongoing maintenance and optimization.

· Partner with Compliance and Filing to file and gain approval for new products and product changes and shepherd through deployment with IT.

· Design and oversee forms taxonomy and system and underwriter usage

· Monitor competitor products and product performance and profitability, making data-driven decisions to improve outcomes.

· Collaborate with underwriting, actuarial, claims, and marketing teams to ensure cohesive product strategies.

· Develop strategic capabilities to materially grow the portfolio and expand market share.

· Effectively detail and connect all aspects of the product model across the product ecosystem

Product Strategy and Development:

· Manage coverage, rules, and forms for assigned product line(s).

· Lead the design and development of new products and enhancements to existing offerings.

· Develop and implement the strategic vision for the assigned product lines.

· Conduct market research to identify trends, customer needs, and competitive landscape.

· Ensure products meet regulatory requirements and industry standards.

· Focus on forms and coverage management to ensure comprehensive and competitive offerings.

· Drive new coverage development to address emerging risks and market demands.

· Serve as a SME for product requirements

· Identify and execute roadmaps for both product and coverage expansion and to proactively protect the firm from undesirable exposures.

Customer Focus:

· Serves as coverage and product expert with deep consultations with field underwriting, claims, and legal.

· Own strategic initiatives aimed to enhance customer experience and enable large scale business growth

· Partner with marketing to externalize product capabilities

· Engage with customers and brokers to gather feedback and insights.

· Develop customer-centric solutions that address the unique needs of small and medium-sized businesses.

· Ensure exceptional customer experience through product design and service delivery.

· Deliver system and product training as needed.

Leadership and Collaboration:

· Foster a culture of innovation, collaboration, and continuous improvement.

· Work closely with senior leadership to align product and coverage strategies with overall business goals.

· Represent the company at industry events, conferences, and meetings.

Qualifications

· Bachelor's degree in Business, Marketing, Insurance, or a related field; MBA or advanced degree preferred.

· Minimum of 7-10 years of experience in product management within the insurance industry, with a focus on commercial lines.

· Proven track record of successful product development and management.

· Excellent communication, presentation, and interpersonal skills.

· Knowledge of regulatory requirements and industry standards for commercial insurance products.

The expected salary range for this role is $100,200-$150,000/year.

Please note that the salary information shown above is a general guideline only. Salaries are based upon a wide range of factors considered in making the compensation decision, including, but not limited to, candidate skills, experience, education and training, the scope and responsibilities of the role, as well as market and business considerations.

What We Offer

AmTrust Financial Services offers a competitive compensation package and excellent career advancement opportunities. Our benefits include: Medical & Dental Plans, Life Insurance, including eligible spouses & children, Health Care Flexible Spending, Dependent Care, 401k Savings Plans, Paid Time Off.

AmTrust strives to create a diverse and inclusive culture where thoughts and ideas of all employees are appreciated and respected. This concept encompasses but is not limited to human differences with regard to race, ethnicity, gender, sexual orientation, culture, religion or disabilities.

AmTrust values excellence and recognizes that by embracing the diverse backgrounds, skills, and perspectives of its workforce, it will sustain a competitive advantage and remain an employer of choice. Diversity is a business imperative, enabling us to attract, retain and develop the best talent available. We see diversity as more than just policies and practices. It is an integral part of who we are as a company, how we operate and how we see our future.