As the nation’s largest community credit union, we begin every day focused on delivering superior financial products and services for our 1.3 million members and more than $30 billion in managed assets. Our work has an economic impact as we support our members’ financial goals. We are unapologetic about being devoted to our members and the communities we serve. Our business is guided by our people helping people philosophy – which includes our team members. 

BECU has been in business for more than 85 years, driven by unwavering core values and a dedication to improving the communities we serve. While we have a rich history, the future of our company, accelerated by business and technology transformation, is even brighter. There’s never been a better time to work for BECU.

To learn more visit becu.org/careers.

PAY RANGE

The Target Pay Range for this position is $94,000.00-$114,900.00 annually. The full Pay Range is $73,300.00 - $135,700.00 annually. At BECU, compensation decisions are determined using factors such as relevant job-related skills, experience, and education or training. Should an offer for employment be made, we will consider individual qualifications. In addition to your salary, compensation incentives are available for the hired applicant. Incentives are performance based and targets vary by role.

BENEFITS

Employees and their eligible family members have access to a wide array of employee benefits, such as medical, dental, vision and life insurance coverage.  Employees have access to disability and AD&D insurance.  We also offer health care and dependent care flexible spending accounts, as well as health savings accounts, to eligible employees.  Employees are able to enroll in our company’s 401k plan and employer-funded retirement plan.  Newly hired employees accrue 6.16 hours of paid time off (PTO) on a per pay period basis based on hours worked (up to a maximum of 160 PTO hours per year) and receive ten paid holidays throughout the calendar year. Additional details regarding BECU Benefits can be found here.

IMPACT YOU’LL MAKE:
As the Supervisor of Fraud Operations at BECU, you will be at the forefront of safeguarding our members and organization from fraudulent activities. Your role will be pivotal in leading a dedicated team, ensuring they have the tools, knowledge, and support to detect and prevent fraud. You’ll act as a mentor, coach, and subject matter expert, fostering your team’s development and optimizing processes for maximum efficiency. Through your leadership, you will contribute to the safety and security of our members while driving innovation in fraud prevention and compliance. With your expertise, you’ll influence key decisions that protect our members and strengthen BECU’s financial stability.

WHAT YOU’LL DO:

• Coach and Develop Your Team: Provide ongoing coaching, mentoring, and training to support your team’s growth, meeting regularly to conduct evaluations and offer constructive feedback.
• Ensure Compliance: Maintain compliance with laws and regulations surrounding fraud prevention, including Suspicious Activity Reporting, Regulation CC, E, and Z, ensuring your team is up to date and follows best practices.
• Collaborate with Business Units: Partner with various business units to create and uphold robust processes that minimize fraud exposure while maintaining excellent member service.
• Represent Fraud Operations: Act as the Fraud Operations representative in evaluating vendor services, ensuring alignment with BECU’s standards and fraud prevention needs.
• Oversee Fraud Response: Manage after-hours event coordination and communication for plastic card fraud incidents, providing critical support to Fraud Operations leadership.
• Build External Networks: Establish strong connections with law enforcement, fraud associations, and industry peer groups to share insights and strategies. Report fraudulent activity, file charges, and pursue restitution as necessary.
• Communicate Key Fraud Events: Keep management and staff informed of significant fraud events, recommending actions to mitigate financial and reputational risk to BECU.
• Handle Investigations and Inquiries: Investigate and respond to inquiries from regulatory agencies, law enforcement, and legal entities, ensuring clear, timely communication and resolution.
• Perform Additional Duties: Take on additional responsibilities as needed to support the success of the Fraud Operations team and BECU.

This isn’t just about ticking off tasks on a list. It’s about making a significant, positive change in BECU’s journey, where your contributions are valued, and your growth is continually fostered.

WHAT YOU’LL GAIN:

• Leadership Opportunity: A dynamic role that enables you to lead and develop a high-performing fraud operations team.
• Impactful Work: The chance to make a tangible difference in protecting members and BECU from financial fraud.
• Professional Growth: Opportunities to expand your expertise in fraud prevention, regulatory compliance, and team leadership.
• Industry Influence: The ability to establish important connections with law enforcement and fraud specialists while representing BECU in the fight against fraud.
• Collaborative Environment: A supportive team atmosphere where your ideas and insights are valued.

QUALIFICATIONS:

Minimum Qualifications:

• Associate’s degree in criminal justice or equivalent work or educational experience required.
• Minimum 3 years of experience in a financial institution fraud environment, with in-depth knowledge of banking rules and regulations specific to Reg E, Reg Z, and Reg CC required.
• Minimum 1 year of related supervisory or leadership experience required.
• Certified Fraud Examiner (CFE) or similar certification, obtained within 1 year of hire required.
• Organizational, leadership, interpersonal, and negotiation skills.
• Skills in interviewing and interrogations.
• Proficient PC skills.
• Full-time hours required, with additional hours as necessary.
• Verbal and written communication skills.

Desired Qualifications:

• Bachelor’s degree in a relevant field preferred.

JOIN THE JOURNEY:
Ready to make an indelible impact? Eager to be a part of a collaborative and innovative team where your ideas and contributions don’t just fill a role but fuel the growth and success of BECU? This is more than a job – it’s a chance to elevate your career, skills, and future, all while contributing to the robust technological landscape of BECU. Embrace the opportunity to grow with us. Apply now, bring your expertise to the table, and let’s achieve excellence together at BECU. Your journey of influence, innovation, and impactful contribution starts now.

#BECU #YourGrowth #BECUJourney

EEO Statement:

BECU is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, veteran status, disability, sexual orientation, gender identity, or any other protected status.