Program Director

Our Company

Rehab Without Walls Neuro Rehabilitation

Overview

At Rehab Without Walls, we help individuals rebuild their lives beyond traditional care settings—and we’re looking for a strong operational leader to help drive that mission forward.

In this role, you will oversee day-to-day operations across program development, staffing, compliance, and financial performance while ensuring high-quality, person-centered care. You’ll lead and mentor teams, support employee engagement, ensure regulatory and licensing compliance, and drive strategic initiatives that support growth and operational excellence.

This is an ideal opportunity for a Licensed Child Care Administrator or experienced leader who thrives in a fast-paced, mission-driven environment and is passionate about developing teams and improving outcomes.

Why Join Rehab Without Walls?

Join a clinically driven organization where your leadership directly impacts lives, team success, and long-term growth.

Benefits

Our comprehensive benefits package supports your total wellbeing and includes:

• Medical, dental, and vision coverage
• Life and AD&D insurance (with family coverage options)
• Short- and Long-Term Disability + EAP
• FSA/HSA with company contribution
• Up to 16 days PTO in your first year + 7 holidays

Responsibilities

• Maintain the requirements of a Licensed Child Care Administrator.
• Build, develop, and effectively manage the operations leadership team and their respective teams, optimizing performance through strong leadership, mentoring, and training.
• Ensure the management team maintains timely, open, and effective communication regarding persons served.
• Ensure Plans of Correction are properly completed, corrected, and submitted within required timeframes.
• Conduct regular site visits and individual chart reviews to ensure accuracy and regulatory compliance.
• Participate in the development and execution of operational financial goals.
• Ensure staffing plans remain current, including the monitoring and management of labor hours.
• Analyze consumer care information and oversee development of recommendations to correct or prevent concerns through regular collaboration with leadership and supervisory teams.
• Complete state license applications and monitor all license expiration dates to ensure timely renewals.
• Coordinate and ensure all state required inspections are scheduled and completed in a timely manner.
• Lead strategic initiatives to support business growth, ensuring operational scalability, service quality, and long term organizational success.
• Oversee employee relations to promote a positive, collaborative, and inclusive work environment for teams and site leaders, including coaching, conflict resolution, and engagement efforts.
• Leads all external licensing and internal compliance requirements to ensure the health, safety, and overall success of individuals served by maintaining full adherence to state licensing standards, regulatory requirements, and organizational policies.

Qualifications

• Bachelor’s degree in human services or related field required
• A minimum of three (3) to five (5) years of progressively responsible experience with the proven ability to effectively manage systems, processes, and supervising employees.
• Prior experience providing supports and services to individuals with developmental disabilities preferred.
• Holds or obtains Licensed Child Care Administrator license

• Working knowledge of Federal, state, and local regulations concerning services to individuals with developmental disabilities, strongly preferred.

• Knowledge of company culture, change management, and employee relations to drive success within assigned area.

• Demonstrates sound decision-making based on available information and applies appropriate judgment within the role.

• Manages and prioritizes multiple tasks and communication channels while maintaining accuracy and attention to detail.

• Communicates clearly and professionally in both oral and written formats.

• Collaborates effectively with employees and individuals across all departments and levels; builds positive working relationships while maintaining a flexible leadership and communication style as needed.

• Adapts to changing priorities, processes, or environments and learns new tasks as needed.

• Works effectively with minimal supervision and takes ownership of assigned responsibilities.

• Maintains professional conduct during routine and challenging interactions.

• Performs well in high-pressure situations and environments and manages reports appropriately and effectively in such situations and environments.

• Responds constructively to conflict, customer concerns, or high-pressure interactions using appropriate job-specific techniques.

• Travel up to 25%

About our Line of Business

Rehab Without Walls, an affiliate of BrightSpring Health Services, is a revolutionary neurorehabilitation program that moves individuals outside the walls of institutional settings and into their natural home and community environment through a continuum of care. It is designed to significantly help people who have primarily experienced a brain injury, spinal cord injury, or stroke/CVA through accident or illness regain functional capabilities. By providing care in the home, community, workplace, or school, Rehab Without Walls promotes greater health through the recovery process, all with industry-leading outcomes that dramatically improve functional skills and independence for patients. For more information, please visit www.rehabwithoutwalls.com. Follow us on Facebook and LinkedIn.