Full-Time

Vulnerability Management Engineer

Five9

Five9

1,001-5,000 employees

Cloud based call and contact center software

Data & Analytics
AI & Machine Learning

Junior, Mid, Senior

Remote in USA

Required Skills
Microsoft Azure
Management
Operating Systems
AWS
JIRA
Google Cloud Platform
Requirements
  • The ability to sift through large data to prioritize impactful vulnerabilities and reduce noise often associated with vulnerability tools
  • A strong background contributing to or running a vulnerability management program
  • An understanding of Windows and *nix operating systems, endpoint applications, networking protocols and devices
  • Deep knowledge of vulnerability and/or configuration management scan tools, specifically Rapid7 and Qualys
  • To have scanned AWS, Azure, and Google Cloud platforms
  • Familiarity with infrastructure vulnerabilities and risk assessments
  • Strong interpersonal skills (written and oral communication)
  • Experience with remote collaboration
  • The ability to articulate complex issues to executives and internal customers
  • To be adaptable to evolving situations
  • Understanding of OWASP, CVSS, the MITRE ATT&CK framework and the software development lifecycle
  • You have leveraged cloud native vulnerability scanning tools such as AWS Inspector as part of your vulnerable management program experience
  • Ability to automate, integrate, and script tasks using your preferred language
  • Ability to work with and write scripts against common web APIs
Responsibilities
  • Own vulnerability scanning and management across traditional infrastructure and cloud environments (GCP and AWS primarily)
  • Partner with Compliance to deliver required evidence and to ensure appropriate levels of scanning occur (PCI-DSS, etc.)
  • Triage, validate, and prioritize found vulnerabilities based on not only severity of vulnerabilities according to industry standards, but also in relation to your knowledge of the Five9 computing environments
  • Be a trusted advisor to stakeholders who may need explanation and consultation regarding details around vulnerabilities, prioritization, and remediation plans
  • Ensure scanning is completed within very strict and tight maintenance windows across multiple production environments
  • Using Jira, provide dashboards and reporting on progress of assigned vulnerabilities. You are not responsible for remediation, but are responsible to report out on status of open items to raise visibility across the organization

Five9's mission is to empower organizations to transform their contact centers into customer engagement centers of excellence. The company provides software for managing omnichannel customer interactions including voice, SMS, chat, email, social, video, and more.

Company Stage

IPO

Total Funding

$874.1M

Headquarters

San Ramon, California

Founded

2001

Growth & Insights
Headcount

6 month growth

5%

1 year growth

15%

2 year growth

27%
INACTIVE