Full-Time

Client Services Associate

Mailroom

Posted on 5/8/2026

SPS Holding

SPS Holding

No salary listed

Reston, VA, USA

In Person

Category
Administrative & Executive Assistance (2)
,
Required Skills
Customer Service
Requirements
  • High school diploma or equivalent
  • Proficient in Microsoft Office
  • Strong communication and customer service skills
  • Organized, adaptable, and able to multitask
  • Problem-solver with the ability to work independently
  • Professional demeanor
  • Basic knowledge of computer-based systems
  • Able to work assigned hours
  • Ability to lift up to 60 lbs.
  • Comfortable with standing, walking, and basic physical tasks
  • Able to operate office equipment
Responsibilities
  • Deliver exceptional customer service across all communication channels
  • Provide reception/front desk support and handle sensitive requests with discretion
  • Build positive relationships with clients and internal teams
  • Manage inbound/outbound mail and packages, including sorting, tracking, and distribution
  • Support shipping and receiving; act as the main contact for related inquiries
  • Set up and maintain pantry, kitchen, and meeting areas, including light cleaning
  • Ensure common areas are organized, stocked, and presentable
  • Assist with office moves and general workplace upkeep
  • Maintain office equipment and coordinate service requests as needed
  • Support print and copy services and monitor equipment functionality
  • Take initiative during downtime and support ad hoc tasks
  • Maintain professionalism and assist in training backup staff

Company Size

N/A

Company Stage

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Total Funding

N/A

Headquarters

N/A

Founded

N/A