P&C Insurance Licensed Call Centre Agent
Posted on 3/24/2023
Joliet, IL, USA • New York, NY, USA
Experience Level
  • Working with a brilliant team at one of Forbes Top Startups
  • Career advancement - we promote based on merit, not tenure
  • Making a difference in a huge market ($2T market size)
  • Looking for an opportunity to work closely with serial entrepreneurs and leaders who have scaled companies like Amazon, Facebook, Alibaba, Robinhood, SoFi, Microsoft, etc
  • Teamwork and open communication
  • Valid P&C insurance license (property and casualty)
  • Previous property and casualty insurance or call center experience
  • You're great with people and love helping others
  • You can multitask and manage multiple competing priorities
  • You have strong verbal and written communication skills
  • You are self-motivated and results-driven
  • Answer inbound customer calls and texts regarding their insurance policies
  • The shift schedule is Monday to Friday 12:30pm - 9:00pm ET
  • Conduct routine account services for our customers including billing, renewals, policy changes, cancellations, etc
  • Determine and understand the needs of the caller and provide accurate support in a timely manner
  • Ensure that our customers' needs are fully addressed and provide them with a world-class experience

201-500 employees

App to compare and buy car insurance
Company Overview
Jerry's mission is to save you time and money on car expenses.
  • 401K / Retirement Plan
  • Performance Bonus
  • Dental Insurance
  • Health & Wellness Package
  • Paid Time Off
Company Core Values
  • Customer Focus: We exist to make customers happy by saving them time and money.
  • Passion for Excellence: We want to be proud of working on this team and proud of the experience we deliver to our customers.
  • Ownership: We care because we feel personally invested and sense of personal responsibility.
  • Sense of Urgency: We have big ambitions and we value people who operate with a sense of urgency so we can achieve those ambitions.
  • Transparency: We believe that transparency builds trust and trust helps us work faster and more effectively together.