IT Business Analyst

Public Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve lives. Founded in 1986, PCG employs approximately 2,000 professionals throughout the U.S.—all committed to delivering solutions that change lives for the better. The firm is a member of a family of companies with experience in all 50 states, and clients in three Canadian provinces and Europe. PCG offers clients a multidisciplinary approach to meet challenges, pursue opportunities, and serve constituents across the public sector. To learn more, visit www.publicconsultinggroup.com.

Collaborating with our Technology Consulting team, you will help organizations streamline operations and achieve strategic goals to serve the public better. We provide the full spectrum of technology consulting services to help state and local agencies meet operational and program needs that enhance the lives of their user base.

Services:

• Strategy, Architecture, Planning, and Procurement

• Business Enablement

• Business Solutions

• Project Assurance

Duties and Responsibilities

• Prepares and presents parts of written status reports for clients.
• Develops competency in enterprise IT system analysis and development.
• Creates, prepares, and delivers test scenarios, test strategies, reviews, and test data while adhering to business processes and test standards.
• Conducts user acceptance testing on technical work items delivered for the business.
• Provides a detailed description of scenarios that failed.
• Verifies and validates business requirements against business processes.
• Reports defects in the test management tool and manages them throughout their lifecycle.
• Determines if assigned scenarios pass or fail and records findings.
• Partners with the business to engage and lead transparent testing efforts.
• Authors complex test scenarios, test cases, and test scripts.
• Partners with the testing team and business to select test scripts and regression test scripts to represent the business process.
• Performs complex test data conditioning, regression testing, and testing validation.
• Develops competency in federal and state policy, specifically federal funding requirements.
• Assists with the implementation of major project phases or tasks.
• Participates on proposal writing teams, including writing and coordinating submissions.
• Assists with the preparation of other written reports, major deliverables, and other materials for clients.
• Other responsibilities as necessary.

The above is intended to describe the general contents and requirements of work being performed by people assigned to this classification. It is not intended to be construed as an exhaustive statement of all duties, responsibilities or skills of personnel so classified.

Required Skills

• Strong interpersonal, organizational, research, presentation, time management, and problem-solving skills.
• A detail-oriented problem-solving approach to business and technical issues.
• Knowledge and understanding of application testing methodologies, tools, and execution
• Analytical and Strategic Thinker
• Strong technical and business writing skills
• Communication expertise and ability to communicate to all levels within the company
• Proven creative problem-solving ability and a consultancy mindset
• Proven ability to take initiative and seek solutions
• Able to follow, critically evaluate, and improve upon current processes
• Self-starter possessing intellectual curiosity.
• Enthusiasm for life-long learning and staying well-informed about current industry issues.
• A commitment to deliver exceptional client service.
• Ability to work both in a team situation and autonomously.
• Proficiency in Microsoft applications, in particular Access, PowerPoint, and Excel.
• Must reside in the Western region of the US.

Desirable Skills

• Knowledge of state unemployment and workforce systems
• Knowledge of MMIS systems and business processes
• Network and application security experience or certifications
• Agile project experience

Qualifications

• Bachelor’s Degree or equivalent experience required
• 1-3 years of relevant work experience in consulting, IT or other relevant field.

Supervisory Responsibility

• None

Working Conditions

This position is hybrid with travel/onsite requirements. To be successful at PCG, you must:

• be available during your set working hours
• have a safe, private, and distraction-free environment in which to complete your work, and
• be able to give your full attention to the completion of your PCG job duties

Some travel to the office or elsewhere is required for team meetings, client meetings, etc.

Compensation:

Compensation for roles at Public Consulting Group varies depending on a wide array of factors including, but not limited to, the specific office location, role, skill set, and level of experience.  As required by applicable law, PCG provides a reasonable range of compensation for this role. In addition, PCG provides a range of benefits for this role, including medical and dental care benefits, 401k, PTO, parental leave, bereavement leave

We are accepting applications on an ongoing basis until filled. Compensation for roles at Public Consulting Group varies depending on a wide array of factors including, but not limited to, the specific office location, role, skill set, and level of experience.  As required by applicable law, PCG provides the following reasonable range of compensation for this role: $52,000-75,000.

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PCG does not sponsor newly hired foreign national workers for work authorization, including H-1B sponsorship.

EEO Statement:

Public Consulting Group is an Equal Opportunity Employer dedicated to celebrating diversity and intentionally creating a culture of inclusion. We believe that we work best when our employees feel empowered and accepted, and that starts by honoring each of our unique life experiences. At PCG, all aspects of employment regarding recruitment, hiring, training, promotion, compensation, benefits, transfers, layoffs, return from layoff, company-sponsored training, education, and social and recreational programs are based on merit, business needs, job requirements, and individual qualifications. We do not discriminate on the basis of race, color, religion or belief, national, social, or ethnic origin, sex, gender identity and/or expression, age, physical, mental, or sensory disability, sexual orientation, marital, civil union, or domestic partnership status, past or present military service, citizenship status, family medical history or genetic information, family or parental status, or any other status protected under federal, state, or local law. PCG will not tolerate discrimination or harassment based on any of these characteristics. PCG believes in health, equality, and prosperity for everyone so we can succeed in changing the ways the public sector, including health, education, technology and human services industries, work.