Senior Business Systems Analyst

At Genworth, we empower families to navigate the aging journey with confidence. We are compassionate, experienced allies for those navigating care with guidance, products, and services that meet families where they are. Further, we are the spouses, children, siblings, friends, and neighbors of those that need care—and we bring those experiences with us to work in serving our millions of policyholders each day. 

We apply that same compassion and empathy as we work with each other and our local communities, Genworth values all perspectives, characteristics, and experiences so that employees can bring their full, authentic selves to work to help each other and our company succeed. We celebrate our diversity and understand that being intentional about inclusion is the only way to create a sense of belonging for all associates. We also invest in the vitality of our local communities through grants from the Genworth Foundation, event sponsorships, and employee volunteerism.

Our four values guide our strategy, our decisions, and our interactions:

• Make it human. We care about the people that make up our customers, colleagues, and communities.
• Make it about others. We do what’s best for our customers and collaborate to drive progress. 
• Make it happen. We work with intention toward a common purpose and forge ways forward together. 
• Make it better. We create fulfilling purpose-driven careers by learning from the world and each other.

POSITION TITLE
Senior Business Systems Analyst

POSITION LOCATION

This position is available to Virginia residents as Richmond or Lynchburg, VA Hybrid in-office applicants or remote applicants residing in states/locations under Eastern or Central Standard Time: Alabama, Arkansas, Connecticut, Delaware, Florida, Georgia, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Nebraska, New Hampshire, New Jersey, New York, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Virginia, Washington DC, Vermont, West Virginia or Wisconsin.

YOUR ROLE

This position will serve within the Document Generation Print Center of Excellence as an Business Systems Analyst for the Enterprise Document Generation Team. This role involves taking ownership of print documentation application requirements and providing service and operational print generation guidance across the enterprise.

What you will be doing

• Help maintain standard practices for print/document generation development, testing and supporting run the shop efforts to ensure consistency and efficiency across the Doc Gen enterprise.
• Provide technical guidance and leadership, including code and business requirement reviews, SOP documentation support, and meeting clear security controls.
• Collaborate across business and IT teams to define technical requirements and architectural design input to support document print migration efforts.
• Assist in release schedule coordinations as needed across Agile and Kanban teams
• Support elicitation, analysis and design efforts in support of print application and print business requirements.
• Design within the architectural and system strategy constraints
• Engage with business stakeholders to understand their requirements and translate them into technical specifications
• Work closely with internal business partners to resolve problems and escalate issues to leadership when necessary
• Document print application architectures and procedures ensuring that they meet all applicable compliance requirements.
• Building requirements, testing, debuging, documenting, and helping to ensure print enhancements and project implementations related to and supporting print software applications. 
• Ensures that print application improvements and run the shop applications are successfully maintained and implemented. 

What you bring

• Effective communication and problem solving skills
• Experienced as Application Development or Business Analyst for 5/7+yrs
• Interprets internal or external business issues and recommends best practices
• Solves complex problems; takes a broad perspective to identify innovative solutions
• Works independently, with guidance in only the most complex situations
• May manage small teams and/or complex projects; may utilize significant internal or external resources to accomplish goals

Nice to have

• Experience with Agile software development methodologies
• Experience with Document Generation and customer correspondence tools, such as OpenText or other workflow/coorepsondanc experience.
• Familiarity with Project management, Service ticketing tools, and code management tools, preferably Git based solutions

*This role is not eligible for employment visa sponsorship *

The base salary pay range for this role starts at a minimum rate of $ 91,800 up to the maximum of $181,200. In addition to your base salary, you will also be eligible to participate in an incentive plan. The incentive plan is based on performance and the target earning opportunity is 10% of your base compensation.  The final determination on base pay for this position will be based on multiple factors at the time of this job posting including but not limited to geographic location, experience, and qualifications to ensure pay equity within the organization.

Employee Benefits & Well-Being

Genworth employees make a difference in people’s lives every day. We’re committed to making a difference in our employees’ lives.

• Competitive Compensation & Total Rewards Incentives
• Comprehensive Healthcare Coverage
• Multiple 401(k) Savings Plan Options
• Auto Enrollment in Employer-Directed Retirement Account Feature (100% employer-funded!)
• Generous Paid Time Off – Including 12 Paid Holidays, Volunteer Time Off and Paid Family Leave
• Disability, Life, and Long Term Care Insurance
• Tuition Reimbursement,  Student Loan Repayment and Training & Certification Support
• Wellness support including gym membership reimbursement and Employee Assistance Program resources (work/life support, financial & legal management)
• Caregiver and Mental Health Support Services