Fall 2026
Community Management Intern
Posted on 8/3/2026
Walgreens
10,001+ employees
Global retail pharmacy and health services
Compensation Overview
$17 - $19.50/hr
Boston, MA, USA + 1 more
More locations: Roxbury, Boston, MA, USA
In Person
 Retail (1) |
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- Be a student beginning or completing the senior year toward a Bachelor's degree.
- Be fluent in reading, writing, and speaking English, except in Puerto Rico.
- Be willing to work a flexible schedule, including evening and weekend hours.
- Learn to provide an extraordinary customer experience in a retail store setting.
- Complete product returns, order voids, customer refunds, cash drops to the safe, and provide change as requested to cash registers.
- Model and deliver a distinctive and delightful customer experience.
- Engage customers and patients by greeting them and offering assistance with products and services.
- Resolve customer issues and answer questions to ensure a positive customer experience.
- Model and share customer service best practices with team members, including greeting, eye contact, courtesy, offering help proactively, identifying needs, and servicing until satisfied.
- Learn from the store, pharmacy, district manager, competitors, and customers or patients.
- Engage in a kick-off and day of service activity.
- Register all related sales on the assigned cash register, including scanning errors, price verifications, items not on file, price modifications, and voids.
- Assist the manager or assistant store manager in reviewing order exceptions on order release day and in reverse logistics, including returns and empty packages.
- Learn to analyze inventory trends and supervise inventory management, including ordering items, keeping stock, liquidating stock, and leveraging company resources to avoid outs and overstock.
- Assist the manager or assistant store manager in evaluating and developing promotional, seasonal, super-structure, and sale-merchandise displays; complete resets and revisions.
- Engage in weekly meetings with the store manager or pharmacy manager.
- Complete basic department pricing and daily price changes; ensure proper signage is displayed to support accurate product pricing.
- Complete pricing tasks related to local regulations and regulatory compliance programs accurately and within the required time frame.
- Assist with exterior and interior maintenance by ensuring a clean, neat, orderly store condition and appearance, including requesting store or system repairs when required.
- Assist with separation of food items and product placement according to policies and procedures.
- Assist with stock rotation using the first-in, first-out method and restock outs for consumable items.
- Maintain working knowledge of store systems and store equipment.
- Receive exposure to financial and performance data analysis for the store, pharmacy, and clinic, and to asset protection data analysis and loss-reduction action plans.
- Ensure compliance with state and local laws regarding regulated products, including alcoholic beverages and tobacco products.
- Work as a group to complete the Intern Team Challenge and present it to area, district, and store leaders.
- Comply with company policies and procedures and maintain respectful relationships with coworkers.
- Complete an evaluation of the internship program upon completion.
- Complete special assignments and other tasks as assigned.
- Attend training and complete e-learning and special assignments requested by the manager.
- Shadow the district leader for the specified time.
- Report customer complaints to management.
- Assist the store manager in planning and attending community events.
- Knowledge of store inventory control.
Walgreens Boots Alliance operates a global network of retail pharmacies and health services. It sells prescription medications, over-the-counter drugs, health and wellness products, and beauty items, and offers services such as vaccinations, health screenings, and consultations. Its product ecosystem blends pharmacy retail with care delivery through investments like VillageMD, which focuses on value-based primary care to improve health outcomes while managing costs. Unlike purely retail chains, Walgreens couples broad customer access with integrated care capabilities and a strong emphasis on health services, mental health resources, and inclusive corporate practices. The company aims to improve lives by delivering accessible health care and related products, driving sustainable growth through a consumer-centric model and expansion of primary care services across the United States.
Company Size
10,001+
Company Stage
IPO
Headquarters
Deerfield, Illinois
Founded
1901
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Benefits
Flexible Work Hours