Full-Time
Posted on 8/20/2026
Strategic land and new homes services
£25k/yr
Westcliff-on-Sea, Southend-on-Sea, UK
In Person
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Spicerhaart’s Land and New Homes division provides strategic advice and marketing support for estate agency brands across England and Wales, serving developers, housing associations, house builders, registered social landlords, receivers and banks. It delivers up-to-date industry information, local market data, and a comprehensive marketing strategy across its regional branches to back new homes campaigns. Unlike many competitors, it is one of the UK’s largest independent property services providers with nationwide coverage and a specialized focus on land, new homes, and related financial clients. Its goal is to help clients grow their new homes projects and strengthen property services across the country.
Company Size
11-50
Company Stage
N/A
Total Funding
N/A
Headquarters
Colchester, United Kingdom
Founded
1989
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Paid Vacation
Employee Referral Bonus
Remote Work Options
Performance Bonus
Spicerhaart appoints first marketing director. Published on 1 June 2026 Spicerhaart has appointed Olivia Moss as its first marketing and communications director, with a remit covering Just Mortgages and the group's estate agency and lettings brands. The newly created role has been introduced as the group looks to support further growth and digital transformation across financial services, estate agency and lettings. Moss (pictured) joins from L&Q, where she led brand strategy and digital transformation. She previously worked as part of the team that helped shape Virgin Media. She brings more than two decades of experience in marketing and communications, with a focus on brand development, customer-led cultures and multi-channel marketing. Her remit at Spicerhaart will include Just Mortgages, as well as the group's estate agency brands haart, Haybrook, Darlows, Felicity J Lord, Butters John Bee, Howards and Chewton Rose. Spicerhaart said the role would focus on raising the profile of its brands across estate agency, lettings and financial services, while supporting greater collaboration and digital transformation. More than 150 Just Mortgages brokers are based in Spicerhaart estate agency branches across the UK. Moss will work on improving consistency across marketing and communications, with a greater focus on video also planned. Olivia Moss said: "I bring a strong track record of leading cultural change, bringing teams together around a clear vision and aligning marketing closely with commercial goals. "I'm a big believer that the best results come when everyone is pulling in the same direction, with collaborative input in the strategy, shared ownership and energy behind the outcome. "Through the combination of its established estate agency brands and financial services expertise with Just Mortgages, Spicerhaart offers incredible scale and ambition and I'm excited to be part of its next chapter. "My role will be about bringing together brand, digital, data and people in supporting the organisation's drive to achieve meaningful growth, both locally and nationally. "With its significant footprint of 650 brokers nationwide, I'm particularly excited to be working with the team at Just Mortgages as it continues to grow from strength to strength. "This is a fantastic opportunity to further elevate the brand within the intermediary and wider financial services sector, while showcasing the expertise, value and support it offers to brokers and customers." Paul Smith, founder and chairman of Spicerhaart, added: "Appointing its very first marketing and communications director is a landmark moment for the business and a clear statement of intent as Mortgage Soup position ourselves for growth in a rapidly-changing landscape. "Olivia's track record of integrating creativity with commercial outcomes is exactly what Mortgage Soup need as Mortgage Soup continue to evolve at pace at Spicerhaart. "Her expertise in driving brand transformation and her passion for delivering customer-centric marketing will be invaluable as we take forward our exciting plans that include AI services and automation." John Phillips, joint group chief executive officer, said: "Olivia's deep expertise in building brands, delivering high-impact comms strategies and understanding of both financial services and property sectors makes her a tremendous fit for this newly created role. "As Just Mortgages and the wider Spicerhaart group continues to grow at scale and respond to an ever-changing world, Olivia will play a critical role in communicating what we can offer to advisers, colleagues and customers as a forward-thinking, innovative and customer-focused business."
Spicerhaart restructures lettings. Spicerhaart's lettings division has introduced a new centralised property management support system that the agency says will free up local staff to spend more time with landlords and tenants. The Centre of Excellence will handle administration and compliance, ensuring consistency across the business, while local property managers focus on rent collection, repairs, property visits and reducing void periods. Kelly-Anne Flynn, managing director of property management and lettings operations, said: "Landlords want peace of mind that their property, income and tenants are being properly looked after. "By centralising compliance and administration, Property Industry Eye Ltd is freeing up its local teams to focus on what really matters - being visible, responsive and proactive in managing properties and supporting landlords. "We didn't want a fully centralised model where you lose local accountability, or a fragmented one where teams are stretched too thin. This gives us both specialist support and dedicated property managers on the ground." The new Centre of Excellence will be led by head of compliance and pre tenancy, Sian Lewis. Spicerhaart CEO Antony Lark added: "Property Industry Eye Ltd know that landlords value strong local relationships, where trust and confidence are built through regular, personal contact. "This strategy creates a modern operating structure that handles increasing regulatory demands while allowing its local teams to deliver a responsive, hands-on service to its customers. "Alongside our investment in AI and technology, it puts us in a strong position to support landlords and grow with confidence."
Spicerhaart 'forges' new employment model for estate agents. Forge gives agents self-employed-style autonomy but with a salary, benefits and full backing from the national group. Spicerhaart has launched a new employment model designed to give estate agents more freedom over how they run their local territory, while remaining part of a well-resourced national organisation. The model, Forge - Empowered by Spicerhaart, will sit alongside the group's traditional ways of working and gives agents the opportunity to shape "how their role and business area operate - akin to being self-employed". Forge - Empowered by Spicerhaart aims to offer the best of both worlds." Giles Hart, Managing Director of Forge, who is leading the launch, says: "Agents are often forced to choose between a salaried branch role or going fully self-employed with limited backing. Forge - Empowered by Spicerhaart aims to offer the best of both worlds." He adds: "Partners will still operate as part of our brands, working remotely or in-branch, while supported by Spicerhaart's infrastructure, tools and culture." Spicerhaart said Forge partners will receive a high basic salary supported by commission, plus holiday and sick pay, a car allowance or company car, and a pension, alongside tech, marketing and sales tools "typically reserved for branch-based roles." According to the agency, partners will also have access to "market-leading technology" that can be used on the go, "digital and social media marketing supported by advanced AI systems", a "dedicated management structure", and "extensive lead generation" from its branch network and central contact centre, operating from 8am to 10pm. This move differentiates The Negotiator from other agency groups offering franchise or associate-style self-employed models." Hart says: "This move differentiates us from other agency groups offering franchise or associate-style self-employed models, many of which have struggled to deliver consistent productivity or meaningful scale." He added: "We've identified partnership opportunities in more than 112 new locations, transforming our reach, our service and our productivity as a group."
Spicerhaart announces new employment model. Spicerhaart has introduced Forge - Empowered by Spicerhaart, a new employment model that will operate alongside its existing roles. The model allows agents to manage their business areas with a self-employed style of autonomy while remaining part of the national organisation. It provides access to mobile technology, AI-supported digital and social marketing, a management structure, and lead generation from branch networks and a central contact centre operating from 8am to 10pm. Spicerhaart's managing director of FORGE, Giles Hart, who is leading the launch, said: "Agents are often forced to choose between a salaried branch role or going fully self-employed with limited backing. Forge - Empowered by Spicerhaart aims to offer the best of both worlds. Partners will still operate as part of its brands, working remotely or in-branch, while supported by Spicerhaart's infrastructure, tools and culture. "This move differentiates Property Industry Eye Ltd from other agency groups offering franchise or associate-style self-employed models, many of which have struggled to deliver consistent productivity or meaningful scale. "I'm excited to be given the opportunity to build something that's going to help so many people grow their careers. We've identified partnership opportunities in more than 112 new locations, transforming our reach, our service and our productivity as a group." Partners will receive a basic salary supported by commission, holiday and sick pay, a car allowance or company car, and pension - alongside the benefit of tech, marketing and sales tools typically reserved for branch-based roles. The business already operates a partnership scheme, but this new rollout represents a step change. Rather than being managed by a branch, Partners will now be able to build their own local presence and territory, with the full backing of the Spicerhaart group. They will still be part of one of its seven UK brands - haart, Haybrook. Butters John Bee, Chewton Rose, Howards, Felicity J Lord and Darlows. Spicerhaart Group CEO Antony Lark added: "Property Industry Eye Ltd know people are attracted to the idea of working independently, but many miss the support, fun and structure of a branch environment. Forge - Empowered by Spicerhaart will address all this. "The name sums up our ethos, forging partnerships and empowering our people to deliver great results. It gives them the opportunity to build something they can be proud of - with a clear career path and the support to grow."
Autumn budget dampens UK housing market, agents warn of prolonged slump. Comings & goings. Spicerhaart has strengthened its leadership team in Staffordshire, Cheshire and Shropshire with the appointment of Alison James as estate agency director for Butters John Bee. James brings more than three decades of combined conveyancing and estate agency experience to the role. She joined Spicerhaart after nearly 16 years with Countrywide, where she progressed from valuer to area manager overseeing six branches across South Cheshire. Before that, she spent 17 years as a legal conveyancer, giving her a rare dual perspective of the property journey from both sides of the transaction. Now leading 11 Butters John Bee branches, an auctions team and three branch partners, Alison is responsible for supporting branch performance, recruitment and growth. She said: "I've always believed in working hard, learning every role inside-out, and moving forward at every opportunity. "This role at Butters John Bee is the next exciting step for me. It's a fantastic chance to grow the business and cement it as a strong, recognisable name. "My focus is on supporting our branches, recruiting the right people, and bringing fun and energy into what we do. When teams feel supported and enjoy their work, growth follows naturally." James' approach is grounded in empathy and experience. Having carried out different roles within estate agency, she understands the pressures that come with the job and how leadership and motivation can make all the difference. She added: "This is a great business with so much potential and I'm really looking forward to helping it thrive. I'm coming in with fresh eyes but also a deep understanding of the local market. My goal is to blend the best of what's already here with some new ideas that will take us forward." Keiron Humphreys, Chapter Managing Director at Spicerhaart, said: "Alison brings exceptional experience and drive to Butters John Bee. Her background in both conveyancing and estate agency gives her a rare perspective, and her enthusiasm for developing people shines through." JLL's Richard Petty has announced his retirement after four decades working in the UK property sector and 29 years leading the consultancy's affordable housing business. Upon Petty's retirement on 31 March 2026, Lauren Hunt - currently deputy head of the UK residential valuation business - will lead the team of 120 colleagues located across eight JLL offices. Marc Burns, who was announced as head of UK affordable housing in July 2025, the largest of the valuation businesses, will report into Hunt. Petty has been a leading figure and highly respected advisor to the social and affordable housing sector for the last three decades, growing what was an embryonic social housing team in 1996 to the market leader it is today. For the last 12 years, Petty has held a dual role as head of UK residential valuation, with affordable housing forming the largest part of the business, alongside national teams in development valuation and build to rent (BTR), and residential valuation and strategic advisory. The business has regional teams in Exeter, Bristol, Birmingham, Nottingham, Manchester and Leeds, with an affordable housing team covering Scotland and Northern Ireland based in Edinburgh. JLL plans to expand its regional coverage in affordable housing in 2026. The team undertakes more than 2,000 valuation instructions every year, and in social housing alone, reports values well in excess of £100bn annually. Valuations range from small affordable housing sites to 'super prime' London homes. Clients range from lenders and investors to housing associations, developers, local authorities and central government. Petty said: "Back in 1996, as a commercial property surveyor, I agreed to give social housing a try for six months, to see if I liked it - it turned out I loved it, especially the social purpose of the sector, and the openness and collaboration between providers, lenders and other advisers. Today, Property Industry Eye Ltd has a fantastic team of colleagues, many of whom are longstanding, up to 27 years with several who've been with Property Industry Eye Ltd for more than 20 years - it's been a pleasure and a great privilege to work with them and many others. "I know that I will be leaving the business in very safe hands. Over the last five months, Lauren has been involved in everything that I have been doing and is now perfectly placed to take over. "I have full confidence Marc will take the affordable housing business into its next chapter, combining his focus on tech and data with 20 years of experience in the team, where he is universally respected by colleagues and clients." Petty began his career in commercial property in 1989, when he trained and qualified as a surveyor at Drivers Jonas following a year in the army and a stint in management consultancy. He worked on major projects including British Airways' new corporate headquarters at Heathrow, Crossrail (now the Elizabeth Line) and the acquisition of Bankside power station, to become Tate Modern. In 1996, he took over the social housing team at Drivers Jonas, with two colleagues and a valuation business founded on the original wave of large scale voluntary transfers (LSVTs), which saw council housing acquired by housing associations, backed by private finance. In 2010, the business moved from Drivers Jonas Deloitte to King Sturge, which then merged with Jones Lang LaSalle - now known as JLL - a year later. Petty has expanded JLL's range of services over the years as the sector has diversified its sources of funding and become more transactional. Loan security remains as the core service for lenders and borrowers, alongside valuations of land and proposed developments, work for leading investors, portfolio transactions, and advising developers on s.106 affordable delivery. He has also been responsible for graduate and apprentice recruitment and development across JLL's residential business - nurturing the talent of young people who want to join the profession, and facilitating the start of their careers. Andrew Frost, head of UK capital markets at JLL, said: "Richard became involved in social housing in the early days of professional valuation advice, and grew to become one of the leading advisors. He has been a generous mentor and counsel to many, both colleagues and clients alike, and we are enormously grateful to him for setting up such a strong succession. I am looking forward to seeing Lauren and Marc similarly thrive in their new roles." Lauren Hunt, deputy head of UK residential valuation, commented: "Richard's contribution to affordable housing over the last 30 years has been huge - he and his team have valued the security that underpins tens of billions of debt, that enables housing associations to invest in new and existing homes, In addition, he has built and led a very successful residential valuation team at JLL, which I'm honoured to be taking over next year. I know that I've got big shoes to fill, but I will have a fantastic team around me, and we are looking forward to continuing to serve our clients and growing the business." Outside JLL, Petty has held a string of non-executive roles, including 12 years on the board of Richmond Housing Partnership, his local stock transfer; Dolphin Living; and Anchor, which became Anchor Hanover Group, where he also served as vice-chair. He is currently on the board at Watford Community Housing Trust and a board observer at The Riverside Group, and involved with various sector bodies, including the British Property Federation's Affordable Housing Committee, the National Housing Federation's Property Finance Working Group (PFWG), and CIPFA's Housing Finance Manual board. Petty said he fully intends to remain involved in the social housing sector through his board roles at Watford Community and Riverside. Fine & Country's managing director, Nicky Stevenson, has returned to her role following maternity leave. Stevenson, who has led the business since 2020, now resumes responsibility for the global network. During her absence, Jonathan Handford served as interim managing director. Stevenson expressed her gratitude for Handford's stewardship throughout the past year: "Knowing the business was in such capable hands allowed me to fully focus on my family during this special time. Jon's deep understanding of the brand, his passion for our network, and the expertise he brings from more than two decades at Fine & Country have been invaluable." Handford, managing director of Fine & Country Leamington Spa, will now step aside from the interim role but will continue to support the business on a consultancy basis. Handford commented: "I'm proud of what we've achieved together and look forward to supporting Nicky and the leadership team in a consultancy capacity. Fine & Country is a brand I care deeply about, and I'm excited to continue contributing to its success." As Stevenson returns to the helm, she will continue working closely with chief marketing officer Emilie Despois, chief operating officer Phillipa Legg, and the business development team to drive the company's strategic vision forward.