Full-Time

Head of Customer Support

Confirmed live in the last 24 hours

Crux Informatics

Crux Informatics

51-200 employees

Cloud-based data integration and operations platform

Data & Analytics
Enterprise Software

Compensation Overview

$170k - $200kAnnually

Senior, Expert

Remote in USA

Category
Customer Support
Customer Success & Support
Requirements
  • No specific requirements listed.
Responsibilities
  • No specific responsibilities listed.

Crux Informatics operates a cloud-based platform that focuses on data integration and operations, primarily serving clients in the data analytics market, including large financial companies. The platform simplifies data ingestion from various sources, allowing businesses to reduce their operational burdens and concentrate on more valuable tasks. It features automatic schema detection, delivery schedule inference, and lifecycle management, which help clients quickly build data pipelines from external sources. Additionally, Crux offers a private catalog of linked data products to improve data discoverability and provides services for enriching, validating, and transforming datasets. This enables clients to combine different data sources and speed up their analytics processes. Crux Informatics distinguishes itself from competitors by its customer-centric approach, aiming to meet the specific data needs of its clients and facilitate faster access to analytics-ready datasets.

Company Stage

Series B

Total Funding

$142M

Headquarters

New York City, New York

Founded

2017

Growth & Insights
Headcount

6 month growth

-3%

1 year growth

-10%

2 year growth

-7%
Simplify Jobs

Simplify's Take

What believers are saying

  • Crux secured $50M in funding to accelerate roadmap development and marketing.
  • The launch of Crux Data Protect and Crux Wrangle enhances data quality and transformation services.
  • Partnership with Danel Capital integrates AI-driven analytics, enhancing predictive analytics offerings.

What critics are saying

  • Increased competition from emerging data integration platforms threatens Crux's market share.
  • Rapid technological advancements may require continuous R&D investment, straining financial resources.
  • Growing data privacy regulations may necessitate significant changes to Crux's data handling processes.

What makes Crux Informatics unique

  • Crux automates data pipeline development, reducing operational burdens for clients.
  • The platform offers automatic schema detection and delivery schedule inference.
  • Crux provides a private catalog of linked and matched data products for enhanced discoverability.

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