Full-Time

Head of Customer Support

Confirmed live in the last 24 hours

Crux Informatics

Crux Informatics

51-200 employees

Cloud-based data integration and operations platform

Data & Analytics
Enterprise Software

Compensation Overview

$170k - $200kAnnually

Senior, Expert

Remote in USA

Category
Customer Support
Customer Success & Support
Requirements
  • No specific requirements listed.
Responsibilities
  • No specific responsibilities listed.

Crux Informatics operates a cloud-based platform that focuses on data integration and operations, primarily serving clients in the financial sector, including Fortune 500 companies. The platform simplifies data ingestion from various sources, allowing businesses to reduce their operational burdens and concentrate on more valuable tasks. It features automatic schema detection, delivery schedule inference, and lifecycle management, which help clients quickly build data pipelines from external sources. Additionally, Crux offers a private catalog of linked and matched data products to improve data discoverability within organizations. The platform also provides services for enriching, validating, and transforming datasets, enabling users to combine data from different sources to enhance their analytics capabilities. Crux Informatics distinguishes itself from competitors by its focus on customer needs and its ability to accelerate access to analytics-ready datasets.

Company Stage

Series B

Total Funding

$142M

Headquarters

New York City, New York

Founded

2017

Growth & Insights
Headcount

6 month growth

0%

1 year growth

-10%

2 year growth

-7%
Simplify Jobs

Simplify's Take

What believers are saying

  • Crux's recent $50M funding and $75M in bookings indicate strong financial health and growth potential.
  • The addition of industry veterans like Gregg Holzrichter and Dan Lynn to the leadership team strengthens Crux's strategic capabilities.
  • New services like Crux Data Protect and Crux Wrangle demonstrate the company's commitment to innovation and addressing client needs.

What critics are saying

  • The competitive landscape in data integration and analytics is intense, requiring Crux to continuously innovate to maintain its edge.
  • Rapid growth and scaling efforts may lead to operational challenges and integration issues.

What makes Crux Informatics unique

  • Crux Informatics excels in simplifying data ingestion and integration, reducing operational burdens for clients, unlike competitors who may offer more fragmented solutions.
  • Their private catalog of linked and matched data products enhances data discoverability, setting them apart from other data integration platforms.
  • The company's focus on automatic schema detection and lifecycle management allows for rapid data pipeline creation, a significant advantage over traditional methods.

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