Full-Time

Member Specialist

Posted on 6/21/2025

Walmart

Walmart

10,001+ employees

Global retail chain offering affordable products

Compensation Overview

$20 - $27/hr

+ Premiums ranging from $0.35 to $3.00 per hour

Entry, Junior

Company Historically Provides H1B Sponsorship

Lone Tree, CO, USA

In Person

Category
Customer Success
Sales & Account Management
Required Skills
Customer Service
Requirements
  • Customer Service
  • Retail experience including operating front end equipment (for example, cash register)
  • Working with mobile retail applications
Responsibilities
  • Ensures area of responsibility is maintained in accordance with Company policies and procedures by properly handling returns zoning the area arranging and organizing merchandise and identifying shrink and damages
  • Provides member service by maintaining exit areas reviewing member receipts acknowledging the member and identifying member needs assisting members with purchasing decisions assisting members with locating merchandise
  • Provides member service by maintaining self-checkout area resolving member issues and concerns promoting Sams Club products and services providing guidance and support to members regarding self-service technology processing member purchases assisting with payments returns refunds and exchanges according to company policies and procedures for different membership and payment types assisting members with transactions utilizing self-checkout area
  • Assists with securing and safeguarding Sams Club assets and property by observing and communicating potential criminal activity according to company policies and procedures maintaining paperwork logs and other required documentation executing emergency response procedures and ensuring compliance with company security and safety practices
  • Assists with the training of Member Frontline Service associates on company processes and procedures teaching new technology and tool functionality delivering new program rollout training and providing continuous learning and process improvement opportunities
  • Complies with company policies procedures and standards of ethics and integrity by implementing related action plans using the Open Door Policy: and applying these in executing business processes and practices
  • Completes work assignments and priorities by using policies data and resources collaborating with managers coworkers customers and other business partners identifying priorities deadlines and expectations carrying out tasks communicating progress and information determining and recommending ways to address improvement opportunities and adapting to and learning from change difficulties and feedback
Desired Qualifications
  • Customer Service
  • Retail experience including operating front end equipment (for example, cash register)
  • Working with mobile retail applications

Walmart operates a chain of hypermarkets, discount department stores, and grocery stores, providing a wide variety of products at low prices to everyday consumers, families, and communities. The company combines physical retail locations with an e-commerce platform, allowing customers to shop for groceries, apparel, electronics, and household items both in-store and online. Walmart's efficient supply chain management and large-scale purchasing enable it to maintain affordability. Unlike many competitors, Walmart also offers financial services and health and wellness services, such as pharmacies and vision centers. The company's goal is to save people money and support communities, as demonstrated by its efforts during the COVID-19 pandemic and its commitment to social responsibility, including programs for veterans and military families.

Company Size

10,001+

Company Stage

IPO

Headquarters

Bentonville, Arkansas

Founded

1962

Simplify Jobs

Simplify's Take

What believers are saying

  • Walmart's beef facility in Kansas improves supply chain control and product availability.
  • Expansion of distribution center in Indiana creates jobs and boosts operational efficiency.
  • Drone delivery service reduces delivery times and costs, enhancing customer satisfaction.

What critics are saying

  • Bread recall in 12 states could damage consumer trust and lead to financial losses.
  • Allegations of discriminatory practices may result in legal challenges and reputational damage.
  • 'Dark' store model may face challenges in consumer acceptance and operational efficiency.

What makes Walmart unique

  • Walmart's 'Dinner Tonight' platform enhances online shopping with convenient meal solutions.
  • Walmart's drone delivery service positions it as a leader in innovative logistics.
  • Walmart's Multichannel Fulfillment attracts third-party sellers, boosting e-commerce market share.

Help us improve and share your feedback! Did you find this helpful?

Benefits

PTO: Paid vacation, sick time, personal time and holiday time

10% discount on regularly priced general merchandise and fresh fruits and vegetables

6% 401(k) match to all employees, including hourly workers, after one year

Roth IRA available

Associate Stock Purchase Plan

maximum and eligible preventive care covered at 100%

Health reimbursement plans

Company News

Supermarket News
Jul 14th, 2025
Kroger and Walmart recall almost 900 loaves of bread in 12 states

Kroger and Walmart stores in 12 states have been alerted to a bread recall involving 883 loaves.

El Cierre Digital
Jul 6th, 2025
Walmart confirms a historic change in the United States: the first one has already arrived

Walmart informs its members that they are launching a 'dark' store model.

Meat Borsa
Jul 3rd, 2025
Walmart Opens First Beef Facility to Cut Costs and Boost Supply

Walmart has opened its first-ever owned and operated beef facility in Olathe, Kansas, marking a major shift in its supply chain strategy.

SmartBrief
Jul 3rd, 2025
New Walmart solution is "reimagining what grocery can be"

Walmart has launched a "Dinner Tonight" platform on its website and app, offering quick meal solutions through one-click baskets, a recipe hub and shoppable lists.

WFFT
Jul 2nd, 2025
Walmart distribution center expanding, provides new job opportunities

FORT WAYNE, Ind. (WFFT) - The Walmart distribution center in Garrett, Indiana is adding a 600,000 square foot facility with automated technology.

INACTIVE