Full-Time

People Operations Specialist

Confirmed live in the last 24 hours

Charlie Health

Charlie Health

1,001-5,000 employees

Online mental health treatment for youth

Healthcare

Compensation Overview

$53k - $70kAnnually

+ Incentive Compensation + Discretionary Bonuses

Junior, Mid

No H1B Sponsorship

New York, NY, USA

Hybrid schedule requires 4 days/week in the NYC office; must be within 75 minutes' commuting distance.

Category
Human Resources
People & HR
Requirements
  • Able to work a hybrid schedule of 4 days/week in our NYC office and located within 75 minutes' commuting distance of the office.
  • Bachelor’s degree preferred.
  • At least 1+ year of experience in a similar role in a fast-paced, entrepreneurial environment.
  • Interest in growing a career in the People Operations/Human Resources field.
  • Strong written and verbal communication skills.
  • Strong attention to detail.
Responsibilities
  • Provide support to Charlie Health employees by responding to incoming emails/calls/requests and answering questions, providing solutions, and/or escalating requests to more senior team members when necessary.
  • Maintenance of up-to-date, compliant employee records in HRIS systems.
  • Process new hire paperwork including I-9s and entering new hires into Charlie Health’s payroll system.
  • Lead new hire orientation and onboarding days.
  • Assist with employee lifecycle processes such as onboarding and offboarding of employees.
  • Support new hire onboarding experience, ongoing performance review programs, and employee experience initiatives.
  • Create and maintain internal process documentation for People Operations team.
  • Other related duties as assigned

Charlie Health provides online mental health treatment services specifically designed for young people. The main service offered is a virtual Intensive Outpatient Program (IOP) that combines personalized care with peer support to promote long-term healing. Clients can start the program quickly, often within 24 hours, and have flexible scheduling options available throughout the week. The company operates on a business model where clients can pay for services out-of-pocket or through insurance, with an easy verification process for coverage. Charlie Health distinguishes itself from competitors by focusing on the youth demographic and demonstrating effectiveness, as over 90% of clients report improvements in their mental health symptoms. The goal of Charlie Health is to provide accessible and effective mental health treatment to young individuals, addressing the growing need for such services in the telehealth market.

Company Stage

Seed

Total Funding

$826.8K

Headquarters

Bozeman, Montana

Founded

2020

Growth & Insights
Headcount

6 month growth

0%

1 year growth

-2%

2 year growth

0%
Simplify Jobs

Simplify's Take

What believers are saying

  • Growing demand for youth mental health services boosts Charlie Health's market potential.
  • Partnerships with educational institutions expand access to student mental health support.
  • Advancements in AI enhance personalized treatment plans, improving service effectiveness.

What critics are saying

  • Increased competition from established telehealth providers like Talkspace.
  • Rapid scaling may challenge service quality and outcomes.
  • Dependence on healthcare partnerships poses risks if operational challenges arise.

What makes Charlie Health unique

  • Charlie Health offers a virtual Intensive Outpatient Program for personalized mental health care.
  • The company provides rapid service initiation within 24 hours, enhancing accessibility.
  • Charlie Health's peer connection model fosters long-term healing among young clients.

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Benefits

Health Insurance

Mental Health Support

Flexible Work Hours

Professional Development Budget

Performance Bonus