Locations
Remote • Dorchester, Boston, MA, USA
Overjet is on a mission to improve oral health for all.
Our cutting-edge artificial intelligence technology encodes dentist-level training and analysis into scalable software tools. Today, our flagship products are used by some of the country’s largest insurance companies, dental support organizations, and dental practices to enable the best patient care.
We’re building an ambitious team of data scientists, software engineers, clinicians, and business thinkers and doers.
Overjet is backed by an amazing consortium of Venture Capital including General Catalyst, Insight Partners, Crosslink Capital and the E14 Fund. The company has raised nearly $80 million in capital to accelerate talent acquisition and product development driven by strong demand for Overjet’s dental AI.
The Role
Overjet is growing! We’re looking for a client-focused and results-driven Clinical Manager to join our Clinical team. This person will work hand in hand with our clients on the Payer side to ensure our product is exceeding expectations and assist in the continued expansion of the product. Bringing our clients along for the journey is key, and the Clinical Manager is one of the driving forces behind that. The Clinical Manager will be an internal collaborator as well, working with engineering and machine learning teams to drive continuous improvement based on feedback from clients.
Responsibilities
- Develop and maintain relationships with clinical leaders of payers and dental care organizations to assist them in implementing Overjet’s artificial intelligence to transform utilization management and improve patient outcomes
- Establish a scalable dental implementation process with payers. This includes clinical requirement analysis, clinical review implementation workflow, and post-implementation support for payers.
- Ensure that Overjet’s dental services are delivered per contractual requirements and in compliance with best practices of clinical policy implementation.
- Assist payers’ key contacts who manage the implementation of AI with clinical issues in claim adjudication
- Provide assistance and regular feedback to Overjet’s clinical operations team to improve performance and to enhance customer success
- Develop repeatable and consistent clinical metrics for product delivery
- Provide payers with clinical confidence, credibility, and capability to seamlessly implement AI in national payers’ workflows
- Influence, educate, train, and transform payer clinical teams, and external and internal business partners on AI implementation of clinical review
- Act as a liaison between internal clinical, engineering, and machine learning teams in improving the clinical product by continually providing them with feedback from users
- Work closely with talent acquisition to ensure the hiring, retention, and training of qualified staff to support the clinical delivery of products and services to payers
- Provide oversight to the professional review system on clinical reviews, self-audits, and quality management assessment reviews
Qualifications
- DDS or DMD from a CODA accredited dental school
- 8+ years of management/clinical experience in a clinical dental program
- Active dental license with experience implementing dental policies in dental care
- In-depth knowledge of dental technology, dental science, and workflow
- Possess knowledge of and ability to apply management principles and techniques
- Outstanding interpersonal and communication skills, both oral and written.
- Ability to work collaboratively across multiple departments internally, and with external payers/partners
Why Overjet?
- Competitive Compensation and Equity
- Fully Remote Working Policy for US Based Employees
- 401k plans with a matching program
- Medical, Dental, and Vision coverage: 99% employee premium covered, 75% dependent premium covered
- Life and AD+D Insurance
- 8 weeks of Paid Parental Leave
- Optional HSA with Employer contribution
- Flexible PTO policy and company-paid holidays
- Annual Learning and Development Stipend
- Work from Home Stipend
Company Recognition
- 2022 AI-50 Forbes
- 2022 22 Start-ups to Watch in 2022 - Built in Boston
- 2021 AI 100 Ranking, showcasing the 100 most promising private artificial intelligence companies in the world - CB Insights
- 2021 Digital Health 150, highlighting the 150 most promising private digital health companies in the world - CB Insights
- 2020 & 2019 Digital Health 150 - CB Insights
EEOC
Overjet is an equal opportunity employer.
We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We believe diversity enriches our team so we hire people with a wide range of identities, backgrounds, and experiences. Even if you don’t meet 100% of the qualifications for this job, we strongly encourage you to apply!
If you are a Colorado resident: Please contact us by emailing [email protected] to receive compensation and benefits information for this role. Please include the job title in the subject line of the email.
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