Full-Time
Service Technician
Whaley Foodservice
51-200 employees
Commercial kitchen equipment service and parts
No salary listed
Greenville, SC, USA
In Person
Extensive daily travel to work sites is required, with an on-call weekend rotation.
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- Must be at least 18 years of age.
- Completion of a satisfactory background check and drug screen is required.
- A valid driver's license and a driving record that aligns with company safety standards are required.
- Three years of maintenance experience, including repairing commercial cooking or refrigeration equipment, is required.
- Ability to work independently is required.
- Ability to accurately and promptly complete required paperwork is required.
- Customer service skills are required.
- A stable work history is required.
- Ability to regularly lift or move up to 50 pounds, frequently lift or move up to 100 pounds, and occasionally lift or move more than 100 pounds with assistance is required.
- Ability to perform repeated bending, twisting, stooping, kneeling, and ladder climbing is required.
- Availability for extensive daily travel to work-site locations is required.
- Availability for an on-call weekend rotation is required.
- Ability to work in high-temperature environments and around hot grease from fryers is required.
- Maintain and repair commercial kitchen equipment.
- Troubleshoot and repair commercial kitchen, refrigeration, and heating, ventilation, and air-conditioning equipment.
- Communicate with the branch office to order repair parts.
- Communicate with customers and the branch office regarding repair status.
- Complete service tickets according to procedures.
- Monitor truck stock to ensure required parts are stocked on the vehicle.
- Maintain the service vehicle, tools, and uniforms.
- Meet reasonable on-call requirements.
- Strong heating, ventilation, and air-conditioning experience is a plus.
Whaley Foodservice provides service and maintenance for commercial kitchen equipment and offers OEM replacement parts through Whaley Parts & Supply. The company supports the foodservice industry with technical expertise, spare parts, and parts sourcing since 1944. It emphasizes dependable customer service and expert support as core capabilities, highlighted by recognition as a top South Carolina company. The key differentiators are its long track record, focus on authentic OEM parts, and a people-first approach to service. The goal is to be a trusted partner that keeps commercial kitchens running smoothly by delivering reliable maintenance, genuine parts, and responsive technical assistance.
Company Size
51-200
Company Stage
N/A
Total Funding
N/A
Headquarters
Lexington, Kentucky
Founded
1944
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Simplify's Take
What believers are saying
- 2026 website updates show active recruiting and continuing investment in service capacity.
- Recent Air National Guard contract extends government relationships through 2030, stabilizing revenue.
- 22-location footprint and 400 technicians support cross-selling parts, maintenance, and emergency repair.
What critics are saying
- Whaley still recruits technicians in 2026, signaling chronic labor shortages and turnover pressure.
- Parts Town already owns Whaley; strategic autonomy is gone, limiting employee upside.
- If technician hiring stalls, response times slip and manufacturers shift service partners within 12 months.
What makes Whaley Foodservice unique
- Parts Town acquired Whaley in 2016, giving national distribution scale and purchasing power.
- Whaley claims 400 CFESA-trained technicians across 22 locations, unusually dense service coverage.
- Government contracts with Air National Guard and Defense Health Agency prove regulated-repair credibility.
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Benefits
Health Insurance
Dental Insurance
Life Insurance
Disability Insurance
Paid Holidays
Paid Vacation
Training Programs
Professional Certification Support
Professional Development Budget