Full-Time

Lead Site Reliability Engineer

JP Morgan Chase

JP Morgan Chase

10,001+ employees

Global financial services with diversified offerings

No salary listed

Dublin, Ireland

In Person

Category
DevOps & Infrastructure (1)
Required Skills
Kubernetes
Python
Grafana
Java
Go
Elasticsearch
Prometheus
Observability
Kibana

Get referred to JP Morgan Chase

See people who can refer or advise you

Requirements
  • Formal training or certification on software engineering concepts and advanced applied experience
  • Proven experience as a software engineer, including proficiency in at least one programming language such as Python, Go, or Java
  • Demonstrated experience operating and improving production systems in a site reliability engineering or site reliability engineering capacity
  • Strong distributed-systems debugging and troubleshooting skills across services, infrastructure, and delivery pipelines
  • Experience with Kubernetes
  • Experience with cloud computing services
  • Familiarity with observability and reliability toolchains such as Grafana, Prometheus, Elasticsearch, Kibana, or Jaeger
  • Proven ability to lead technically by setting direction, making pragmatic trade-offs, guiding designs, and improving engineering standards
  • Strong communication skills with the ability to influence stakeholders and translate operational risk into clear engineering priorities
  • Ability to use AI-assisted engineering tools responsibly, including validating outputs, understanding failure modes, and adhering to secure handling practices
Responsibilities
  • Own and drive continuous improvement of reliability, monitoring, and alerting across the service portfolio
  • Define and operationalise service-level indicators, service-level objectives, error budgets, user journeys, and reliability scorecards
  • Reduce operational toil by building automation, self-healing mechanisms, and scalable reliability tooling
  • Lead performance engineering and capacity planning, including load testing strategy, bottleneck analysis, and scaling plans
  • Establish resiliency patterns such as graceful degradation, timeouts, retries, circuit breakers, rate limiting, and failover strategies
  • Set technical direction and standards for observability, alerting, automation, and site reliability engineering practices
  • Provide hands-on implementation for complex or high-impact engineering work while delegating effectively to grow team capability
  • Partner across product, engineering, and platform teams to align reliability priorities with delivery roadmaps
  • Participate in feature planning and design reviews to ensure reliability values are built in from the start
  • Coach and mentor site reliability engineers by providing technical guidance, feedback, and support for development goals
  • Build practical AI capability within the team by encouraging effective practices, guardrails, validation, and safe usage patterns
  • Drives adoption and governance of approved AI-assisted engineering practices across teams to improve code quality, delivery speed, and operational outcomes (e.g., AI-assisted code review/refactoring, test acceleration, release readiness, incident/root-cause analysis), while establishing measurable validation standards (secure coding, peer review, automated testing) and promoting reuse of proven patterns and automation within the SDLC/TLM toolchain
  • Applies knowledge of tools within the Software Development Life Cycle toolchain, including approved AI-assisted development and automation capabilities, to improve the value realized by automation at scale
Desired Qualifications
  • Experience with AWS
  • Prior experience leading a site reliability engineering or site reliability engineering team, or acting as a technical lead for platform or production engineering
  • Experience building internal platforms or tooling, including operators, controllers, automation frameworks, or reliability guardrails
  • Experience applying AI to operational workflows such as alert enrichment, incident summarisation, or anomaly triage using approved tools and patterns
  • Demonstrated experience leading effective use of enterprise-authorized AI-assisted software development tools within the work environment (e.g., for coding, code review, test acceleration, troubleshooting) with the ability to set team expectations for validating AI outputs for correctness, performance, and security
  • Strong understanding of responsible AI use in engineering workflows, including data sensitivity considerations, secure handling of inputs/outputs, and adherence to resiliency and security expectations; experience coaching senior engineers/leads on compliant usage patterns and controls.

A global financial services firm offering investment banking, asset management, private equity, financial services, and consumer banking to individuals and institutions. It works by providing advisory, lending, trading, and financing services through a worldwide network, earning revenue from interest, fees, and trading commissions, and using its data and the JPMorgan Chase Institute to analyze economies. It stands apart from peers due to its size, full-range services across consumer and corporate markets, extensive market access, and in-house data-driven insights. Its goal is to deliver comprehensive financial products with integrity and growth while supporting clients and communities through data-backed analysis and targeted programs.

Company Size

10,001+

Company Stage

IPO

Headquarters

New York City, New York

Founded

1959

Get referred to JP Morgan Chase

See people who can refer or advise you

Simplify Jobs

Simplify's Take

What believers are saying

  • JPMorgan earned $21.2 billion in Q2 2025, leading five major US banks in profit.
  • AI automates multistep workflows targeting $2 billion in annual savings by 2025.
  • Revenue surged 27% to $58 billion in Q2 2026, beating analyst estimates by 13%.

What critics are saying

  • New DOJ emails trigger Senate scrutiny over Dimon's knowledge of Epstein's 1998-2013 client status.
  • Epstein victims may reopen liability lawsuits despite prior $290 million and $75 million settlements in 2023.
  • Governance failures linked to Epstein ties could trigger regulatory penalties and negative media cycles within 12-18 months.

What makes JP Morgan Chase unique

  • Proprietary LLM Suite deployed to 230,000 employees drives 30-40% efficiency gains.
  • OmniAI platform enables real-time fraud detection saving nearly $1.5 billion cumulatively.
  • Ranked first on Evident AI Index for banking AI maturity for four consecutive years.

Help us improve and share your feedback! Did you find this helpful?

Benefits

Health Insurance

Flexible Work Hours

Paid Sick Leave

Paid Holidays

Growth & Insights and Company News

Headcount

6 month growth

-5%

1 year growth

-5%

2 year growth

-5%
Shore Africa
Jul 30th, 2026
JP Morgan raises Clicks stake to 5.47% amid 34% year-to-date share price decline

JP Morgan raises Clicks stake to 5.47% despite a 34% share price decline, signaling confidence in South Africa’s leading healthcare retailer.

Giggy
Jul 24th, 2026
JPMorgan to hire 1,000 tech professionals for India GCC, TechGig.

JPMorgan to hire 1,000 tech professionals for India GCC, TechGig. July 24, 2026 Discover more Internships Search engine optimization (SEO Highlights. * JPMorgan plans to hire 1,000 tech professionals for its India GCC. * Focus areas include cloud architecture, cybersecurity, and AI data pipelines. * Candidates will face HackerRank assessments covering coding and system architecture. * CEO Jamie Dimon stated AI reduced staffing by 30-40% in some bank areas. JPMorgan is set to recruit around 1,000 technology professionals for its India global capability centre (GCC), according to a Moneycontrol report. This strategic hiring initiative will concentrate on specialists in high-demand areas such as cloud architecture, cybersecurity, and artificial intelligence (AI) data pipelines. Candidates for these roles are expected to undergo HackerRank-based assessments, which will cover essential technical skills including coding, algorithms, data structures, and system architecture. The recruitment aims to bolster JPMorgan's technology capabilities in India and support its global digital transformation efforts through its GCC operations. AI's impact on workforce. The hiring plans emerge shortly after JPMorgan Chief Executive Officer Jamie Dimon noted that AI has already reduced staffing needs by 30 percent to 40 percent in some parts of the bank. Dimon, speaking during the company's second-quarter earnings call, highlighted that the productivity benefits of AI would be widely adopted across the industry, not providing a unique competitive advantage to any single entity. "You don't uniquely benefit from AI. In a competitive, capitalist world, we all will use AI to do a better job for customers," Dimon said. JPMorgan Chase currently employs about 55,000 professionals across five Indian cities, with significant operational hubs in Bengaluru, Hyderabad, and Mumbai. These Indian centres provide technology and operations support for both the JP Morgan investment bank and the Chase retail banking business. India's GCC ecosystem growth. This recruitment drive also coincides with JPMorgan's ongoing development of a proposed 2 million-square-foot campus in Mumbai. This facility, projected for completion by 2029, is designed to accommodate 30,000 technology and operations professionals and is expected to become Asia's largest GCC.India's GCC ecosystem presently employs nearly 24 lakh professionals across more than 2,100 centres, generating close to $98.4 billion in revenue, as per figures cited by Moneycontrol. * Published On Jul 24, 2026 at 09:37 AM IST

Middle Georgia CEO
Jun 12th, 2026
Nation's largest bank opening their first Central Georgia location this fall. Here's where.

Nation's largest bank opening their first Central Georgia location this fall. Here's where. Friday, June 12th, 2026 The largest bank in the United States, JPMorgan Chase, is opening its first location in Central Georgia later this year, according to a spokesperson for the bank. The bank says that they'll soon be opening a branch in Houston County, marking Chase's first entrance into the Central Georgia market. The closest Chase Bank to Central Georgia right now is located on Bill Gardner Parkway in Henry County.

4 Paws For Ability
Jun 8th, 2026
JPMorganChase donates $25,000 to 4 Paws for ability.

JPMorganChase donates $25,000 to 4 Paws for ability. Service dog Adak and 4 Paws Executive Director Jennifer Lutes recently joined the staff at JPMorganChase to discuss its mission and the difference its dogs make in the lives of children & veterans with disabilities. While the pair was there, they accepted an incredible $25,000 donation from their Giving Tuesday State Challenge.

The New Jersey Herald
May 26th, 2026
Barclays, JPMorgan Chase, Meta and Novartis to lay off hundreds in NJ.

Barclays, JPMorgan Chase, Meta and Novartis to lay off hundreds in NJ. NorthJersey.com Updated May 26, 2026, 12:40 p.m. ET Financial giant JPMorgan Chase and drugmaker Novartis have each rolled out three rounds of layoffs across New Jersey this year. Meanwhile, Facebook owner Meta and British bank Barclays announced they are also letting go of staff in the Garden State this year. The layoffs come as employers grapple with the impact of inflation, economic uncertainty, and to some degree, artificial intelligence replacing jobs, including entry-level positions. Meta, the parent company of social media platform Facebook, said in public filings that it was letting go of 74 employees across the state effective Aug. 20. Meta CEO Mark Zuckerberg told employees in last week's memo that companywide layoffs of 8,000 employees is necessary because "success isn't given" in the era of mass AI adoption, CNBC reported. Story continues below photo gallery A spokesperson for Meta did not immediately return an email Tuesday morning seeking comment for this story. JPMorgan Chase plans to lay off 305 employees, all in Jersey City: * 120 employees on May 3 * 134 employees on June 20 * 51 employees on August 3 "We regularly review our business needs and adjust our staffing accordingly - creating new roles where we see the need or reducing positions when appropriate," JPMorgan Chase spokesperson Briana Nowell said in an emailed statement. "This is part of our regular management of the business and impacts a very small number of employees." Jamie Dimon, JP Morgan's CEO, has warned that the widespread adoption of artificial intelligence will lead to job losses in the near future. Job losses due to AI. The investment firm Goldman Sachs cautioned in a March 2026 report that over the next decade, 6% to 7% of workers could lose their jobs due to AI. In April, AI job cuts accounted for nearly 50,000 positions, according to the job placement firm Challenger, Gray & Christmas. Last week, Dimon said that JPMorgan - the largest bank in the U.S. - would likely hire more AI experts and fewer traditional bankers. Novartis layoffs in NJ. Meanwhile, Swiss drugmaker Novartis plans 250 layoffs in New Jersey, all at its U.S. headquarters in East Hanover: * 114 employees between June 26 and Nov. 27 * 60 employees between July 24 and Nov. 20 * 76 employees on Nov. 21 Those job cuts come despite Novartis' plans to spend $23 billion to expand its U.S. operations, including at a facility in Millburn. "We regularly evaluate our organizational setup to ensure it remains aligned with evolving priorities," Novartis spokesperson Michael Meo said in an email. "We have communicated individual impacts to a select number of employees within our Biomedical Research organization." Barclays layoffs in Whippany. British banking giant Barclays, meanwhile, has plans to let go of 64 employees at its Whippany office between Aug. 10 and Sept. 10. The firm let go of 78 employees in 2025 and 70 staff in 2024, public records show. Barclays executives said in 2023 that the firm would lay off 5,000 people globally as part of a cost-cutting campaign, the BBC reported. Oksana Poltavets, a spokesperson for Barclays, declined to comment. Daniel Munoz covers business, consumer affairs, labor and the economy for NorthJersey.com and The Record.