Full-Time

Payment Specialist

Confirmed live in the last 24 hours

Rewards Network

Rewards Network

501-1,000 employees

Promotes restaurants through loyalty programs

Food & Agriculture
Data & Analytics

Compensation Overview

$24 - $28Hourly

Mid, Senior

Chicago, IL, USA

Hybrid working space in downtown Chicago.

Category
Bookkeeping
Financial Accounting
Accounting
Required Skills
Salesforce

You match the following Rewards Network's candidate preferences

Employers are more likely to interview you if you match these preferences:

Degree
Experience
Requirements
  • HS Diploma or equivalency required
  • College degree in business, finance, or related field a plus
  • 3-5 years of experience in a bookkeeping, accounting, payments, or similar role required
  • Excellent interpersonal skills and great communication habits
  • Excellent organizational skills/habits; demonstrated success with managing multiple workstreams or priorities
  • An affinity for numbers and a desire to get things “right”; proven ability to provide error-free work
  • Experience using a CRM Platform (such as Salesforce), AS400, Microsoft Office, and telephone systems
  • Ability and willingness to learn new skills and take on new tasks
  • Ownership mentality
Responsibilities
  • Customer Communication: Engage in daily inbound/outbound communications (emails, phone calls, and text messages) with our clients to process and reconcile payments.
  • Payment Collection: Monitor/receive incoming payments and ensure they are accurately recorded.
  • Account Reconciliation: Reconcile accounts receivable records with bank statements and other financial documents as provided by the customer.
  • Data Entry: Enter payment and billing information into accounting software or systems.
  • Organization and Audit: Participate in audits and maintain multiple queues within our CRM and approve/reject case transfers as applicable. Review weekly audit reports to ensure we maintain a healthy book of business.
  • Financial Reporting: Prepare and maintain reports on accounts receivable status, including aging reports.
  • Record Keeping: Maintain organized records of all transactions, invoices, and payment histories within our systems for auditing and reference purposes.
  • Teamwork: Work collaboratively and cross-functionally with internal stakeholders to reach positive outcomes
  • Meetings: Attend daily team standups and weekly meetings. Lead discussions at these meetings on a semi-regular basis
  • Other duties as assigned.

Rewards Network helps restaurants attract full-price customers through promotional programs linked to major loyalty programs. Diners earn rewards for eating at participating restaurants, which encourages them to pay full price instead of using discounts. The company operates on a pay-for-performance model, charging restaurants based on the sales generated from these diners, and offers flexible funding options to support restaurant growth. By providing data insights and access to customer reviews, Rewards Network aims to help restaurants increase their sales and improve their operations.

Company Stage

Acquired

Total Funding

N/A

Headquarters

Los Angeles, California

Founded

1984

Simplify Jobs

Simplify's Take

What believers are saying

  • Increased AI adoption in restaurants enhances customer service and operational efficiency.
  • Partnerships with loyalty programs drive full-price customer visits and sales growth.
  • Investments in data analytics improve agility and client service offerings.

What critics are saying

  • Rising restaurant bankruptcies may reduce potential clients for Rewards Network.
  • Competitive pressure from revamped loyalty programs like Domino's challenges Rewards Network.
  • Self-service technology adoption could challenge Rewards Network's traditional engagement model.

What makes Rewards Network unique

  • Rewards Network offers unique Dining Credits for upfront capital to restaurants.
  • The company partners with 24 national brands to reach over 20 million consumers.
  • Rewards Network provides data-driven insights and verified reviews for strategic restaurant positioning.

Help us improve and share your feedback! Did you find this helpful?

Benefits

Paid Vacation

401(k) Company Match

401(k) Retirement Plan

Health Insurance

Dental Insurance

Vision Insurance

Health Savings Account/Flexible Spending Account

Disability Insurance

Life Insurance

Hybrid Work Options