Full-Time

Head of Product

Confirmed live in the last 24 hours

Enterpret

Enterpret

11-50 employees

Transforms customer feedback into actionable insights

Data & Analytics
AI & Machine Learning

Senior

New York, NY, USA

Category
Product Management
Product
Required Skills
Product Management
Requirements
  • Minimum of 6 years in product management roles, with a focus on SaaS platforms or AI technologies.
  • Proven ability to lead and inspire cross-functional teams, with a track record of building successful products at or before Series A stage.
  • Passionate about creating products that genuinely solve customer problems.
  • Strong analytical skills with the ability to translate vision into actionable plans in ambiguous environments.
  • Thrives in a fast-paced, dynamic startup environment with changing priorities.
Responsibilities
  • Establish and communicate a compelling product vision that aligns with Enterpret's mission, strategic objectives, and leverages foundational model advancements.
  • Develop a comprehensive product roadmap focused on innovation, scalability, and customer satisfaction.
  • Oversee the entire product and design lifecycle, from ideation to launch, ensuring timely and high-quality delivery.
  • Collaborate with cross-functional teams, including engineering and GTM, to drive product success.
  • Engage with customers to gather insights and feedback, translating their needs into actionable product enhancements.
  • Ensure our products deliver exceptional value and user experience.
  • Build, mentor, and lead a high-performing product and design team, fostering a culture of accountability, speed, and quality.
  • Ensure a seamless and intuitive user experience through effective design leadership.
  • Monitor industry trends and competitive landscapes to identify opportunities for product improvement and differentiation.
  • Define and track key performance metrics to assess product effectiveness and guide decision-making.

Enterpret transforms customer feedback into actionable insights for product growth, focusing on customer-led product companies. Its platform uses adaptive AI models to unify and categorize feedback from various sources, providing precise insights that help prioritize product development. The user-friendly interface allows non-technical users to create dashboards and access automated summaries of data. A key feature is the semantic search, which enables users to understand the intent behind customer feedback. Enterpret's Custom Unified Feedback Taxonomy structures unstructured feedback and adapts over time, ensuring ongoing relevance. The company generates revenue by offering its platform and services, including dedicated data auditors and customer success managers to keep the system effective. The goal is to empower product teams with insights that drive meaningful growth based on customer needs.

Company Stage

Seed

Total Funding

$4.2M

Headquarters

San Francisco, California

Founded

2020

Growth & Insights
Headcount

6 month growth

5%

1 year growth

8%

2 year growth

37%
Simplify Jobs

Simplify's Take

What believers are saying

  • The recent $4.3 million seed funding from prominent investors like Sequoia Capital India and Kleiner Perkins indicates strong financial backing and growth potential.
  • Partnerships like the one with Census enhance the platform's capabilities, making it easier for product teams to integrate and utilize customer feedback.
  • Enterpret's user-friendly interface and automated summaries make it accessible to non-technical users, broadening its appeal and usability.

What critics are saying

  • The competitive landscape of customer feedback intelligence is crowded, requiring Enterpret to continuously innovate to maintain its edge.
  • Reliance on adaptive AI models necessitates regular updates and maintenance, which could be resource-intensive.

What makes Enterpret unique

  • Enterpret's Custom Unified Feedback Taxonomy provides a unique structure to unstructured customer feedback, setting it apart from competitors.
  • The platform's semantic search feature allows users to understand the intent behind customer feedback, offering deeper insights than traditional keyword searches.
  • Enterpret's adaptive AI models ensure that feedback insights remain relevant over time, unlike static models used by some competitors.

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