Sr. Risk and Controls Manager

At Early Warning, we’ve powered and protected the U.S. financial system for over thirty years with cutting-edge solutions like Zelle®, Paze℠, and so much more. As a trusted name in payments, we partner with thousands of institutions to increase access to financial services and protect transactions for hundreds of millions of consumers and small businesses.

Positions located in Scottsdale, San Francisco, Chicago, or New York follow a hybrid work model to allow for a more collaborative working environment.

Candidates responding to this posting must independently possess the eligibility to work in the United States, for any employer, at the date of hire. This position is ineligible for employment Visa sponsorship.

Overall Purpose

The Risk and Controls Management Team is responsible for overseeing the operational risk and control framework for the company. The team partners with first line business teams to execute independent control testing validation, manage the issue management program, implement control processes and procedures, support various audit and compliance exams and organize the annual updates to business process Risk and Control Self-Assessments (RCSA), Risk and Control Matrices (RCMs) and process maps.

The Sr. Compliance Risk and Controls Manager will work closely with the Chief Compliance Officer in executing the compliance control validation program strategy and embed a standardized and consistent approach to conducting control and issue validations, as well as, risk identification, reporting and mitigation. Further, the Sr. Compliance Risk and Controls Manager is responsible for ensuring the quality of the control environment, supporting first line updates to Risk and Control Self Assessments, Risk and Control Matrices and process maps, and providing subject matter expertise to the business teams on a robust control testing and issue management program.

Essential Functions

• Ownership of the compliance risk and control framework, including serving as the subject-matter-expert on compliance risks, regulations, and controls that execute compliance risk management activities.
• Responsible for being a team lead and providing direction to validation team members as it relates to completing validation work, preparing work papers to evidence validation, making recommendations, and drafting final reports. 
• Perform validation of identified controls to ensure adequate governance, evidence of execution, and appropriate monitoring and escalation across various business functions including security, operational or compliance.
• Document validation results, prepare work papers to evidence validation methods, and draft final reports for customers summarizing validation results. 
• Define and execute test scripts across various business functional areas, with the ability to target key controls that mitigate inherently high or critical risks.
• Provide effective challenge to business developed remediation plans.
• Ensure issues are properly reported with appropriate root cause analysis and action plans, and ultimately validate those issues have been appropriately addressed and/or remediated.
• Independently identify risk through undefined processes or ways that are not pre-determined.
• Perform and support detailed data analysis of activities to include trending and issue identification.
• Identify emerging risks, process improvements, or areas for increased training through the analysis of results.
• Responsible for building and maintaining relationships with business partners while adhering to the highest ethical standards required for independent validation.
• Manage work across organizational lines to achieve results and manage competing priorities.
• Support procedure reviews and document updates.
• Exhibit excellent verbal and written communication skills; develop communications (written and presented) to support findings.
• Assist with compiling metrics for periodic reporting on team activities with key stakeholders.
• Demonstrate problem-solving and analysis skills with attention to detail.
• Supports the company’s commitment to risk management and protecting the integrity and confidentiality of systems and data.

Minimum Qualifications

• Education and/or experience typically obtained through completion of a Bachelor’s degree in Computer Science, Business Administration, Finance, Accounting or related field.
• Demonstrated experience in audit, operational risk or other risk management roles or prior testing and quality assurance experience.
• Minimum of 8 progressive years of experience in risk and compliance management within financial services industry.
• Excellent written and oral communication skills
• Experience mapping regulatory requirements to processes, risks, and controls.
• Experience mentoring team members.
• Experience preparing risk and control self-assessments and test scripts.
• Excellent communication skills and ability to influence and guide others.
• Strong relationship building skills.
• Highly organized, detail oriented combined with excellent analytical and technical skills.
• Proficient in Microsoft Excel and PowerPoint.
• Background and drug screen.

Preferred Qualifications

• Prior financial institution experience
• Project or Process management experience.
• For Information Security Related Control Validation Roles:
  • Strong validation or audit experience in information security, information security compliance, IT audit, information technology or related.
  • Expertise in ISO 27002, PCI DSS 3.2 or current, NIST 800-53a, SIG, FFIEC handbooks, SOC2 Type II, GLBA, FCRA.
  • Technical experience with security-related technologies including firewalls, IDS, vulnerability management, anti-virus, data loss prevention, two factor authentication, and VPN.
  • Certification in one or more of the following: CISA, CISM, CISSP, CCSP, CRISC, GSNA, CGIH, or equivalent
• Additional related education and/or experience preferred

Physical Requirements

Working conditions consist of a normal office environment. Work is primarily sedentary and requires extensive use of a computer and involves sitting for periods of approximately four hours. Work may require occasional standing, walking, kneeling and reaching. Must be able to lift 10 pounds occasionally and/or negligible amount of force frequently. Requires visual acuity and dexterity to view, prepare, and manipulate documents and office equipment including personal computers. Requires the ability to communicate with internal and/or external customers.

Employee must be able to perform essential functions and physical requirements of position with or without reasonable accommodation.

The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow instructions and perform other related duties as assigned by their supervisor.
 

The base pay scale for this position in:
Phoenix, AZ/ Chicago, IL in USD per year is:$126,000 - $158,000.
New York, NY/ San Francisco, CA in USD per year is:$152,000 - $189,000.
Additionally, candidates are eligible for a discretionary incentive plan and benefits.

Early Warning Services is an affirmative action and equal opportunity employer.

Some of the Ways We Prioritize Your Health and Happiness 

• Healthcare Coverage – Competitive medical (PPO/HDHP), dental, and vision plans as well as company contributions to your Health Savings Account (HSA) or pre-tax savings through flexible spending accounts (FSA) for commuting, health & dependent care expenses.
• 401(k) Retirement Plan – Featuring a 100% Company Safe Harbor Match on your first 6% deferral immediately upon eligibility.
• Paid Time Off – Unlimited Time Off for Exempt (salaried) employees, as well as generous PTO for Non-Exempt (hourly) employees, plus 11 paid company holidays and a paid volunteer day.
• 12 weeks of Paid Parental Leave
• Maven Family Planning – provides support through your Parenting journey including egg freezing, fertility, adoption, surrogacy, pregnancy, postpartum, early pediatrics, and returning to work.

And SO much more! We continue to enhance our program, so be sure to check our Benefits page herefor the latest. Our team can share more during the interview process!

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Early Warning Services, LLC (“Early Warning”) considers for employment, hires, retains and promotes qualified candidates on the basis of ability, potential, and valid qualifications without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote equal employment opportunity and affirmative action, in accordance with all applicable federal, state, and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our employees.