VP – Software Engineering
Posted on 3/3/2023
INACTIVE
ActiveCampaign

501-1,000 employees

Customer experience automation platform
Company Overview
ActiveCampaign stands out as a leader in the Customer Experience Automation industry, serving over 185,000 businesses globally with its robust platform that offers 820+ pre-built automations for comprehensive customer engagement. The company's competitive edge lies in its extensive integration capabilities, with over 870 options including Microsoft, Shopify, and Salesforce, and its high customer satisfaction ratings, boasting over 10,000 positive reviews on G2.com. With a commitment to delivering personalized communications through automation, ActiveCampaign ensures a consistent customer experience, making it an attractive workplace for those seeking to contribute to cutting-edge customer experience solutions.

Company Stage

Series C

Total Funding

$360M

Founded

2003

Headquarters

Chicago, Illinois

Growth & Insights
Headcount

6 month growth

0%

1 year growth

-1%

2 year growth

-17%
Locations
Chicago, IL, USA
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Agile
Communications
Product Design
CategoriesNew
Software Engineering
Requirements
  • Provide Strategic Leadership: You will work closely with our Executive Leadership Team to translate our company vision and strategy into a strategy and vision for the Engineering function
  • Track and manage key KPIs to objectively assess engineering's progress against our roadmap, pivoting as needed, and sharing learnings along the way. To do this you will build a deep understanding of our product, customer experience and the drivers of revenue and customer growth
  • Operational Leadership - Lead and grow our Engineering organization: Expand, uplevel, and manage engineers, including those embedded on other teams, ensuring we have the key roles needed to execute our roadmap
  • Foster a culture aligned to our values within Engineering and across ActiveCampaign
  • Lead teams, individuals, and cross-functional relationships in a way that ensures productivity and transparent communication
  • Grow the engineering organization - Help in the recruitment and retention of top talent to help scale engineering teams
  • Be a thought leader who earns the respect and trust of team members, and help grow even our most senior engineers
  • Establish a culture of innovation using various approaches and principles. Ensure best practices within the engineering organization
  • Partner with program and product leaders to implement continuous improvement, deployment, and testing as part of the product delivery lifecycle
  • Work with cross-functional leaders in product, design, security, etc. to set aggressive but achievable timelines and targets for Engineering deliverables while not sacrificing quality
  • Provide the technical and people leadership needed to establish a world-class engineering organization across multiple locations, divisions, and programs
  • Build for scale, while maintaining an agile culture. Structure, mentor and organize a global team of engineers to align with the strategic objectives of the company and execute the product roadmap efficiently
  • Maintain a documented engineering roadmap, ensuring the system scales and is stable and secure
  • Manage the identification, selection, design, and execution of major projects through the engineering group
  • Ensure that high standards of engineering process discipline, and materials management are maintained across sites
  • Ensure that engineering standards are consistently and uniformly applied and that appropriate engineering controls are in place and functioning
  • 12+ years of Engineering leadership experience in B2B technology companies, particularly SaaS and Cloud
  • Ability to understand and challenge software architectural decisions as required
  • Passion for people management, empowering, and developing team members
  • Strong track record of creating team cohesion to enable teams to achieve great things
  • Experience managing both fully remote and hybrid teams
  • Demonstrated history of collaborating effectively with other senior leaders across an organization
  • The understanding that growing and engaging your team is one of the highest ROI activities you can do as a leader, and you found innovative ways to consistently do this
  • Experience aligning software engineering within a product-driven environment. You know how to set up and manage cross-functional engineering teams
  • Excellent communication and interpersonal skills with both highly technical and non-technical teams
Desired Qualifications
  • Strong attention to detail with prior experience developing KPIs and metrics. Experience with OKRs is a plus