General Maintenance Supervisor

Job Description

House Engineer/General Maintenance Supervisor

Supervise Engineering operations and responsible for the repairs, maintenance, upkeep and replacement of the property's refrigeration and heat/air conditioning equipment, in accordance with hotel standards, and in compliance with the city/state/federal inspection codes (i.e. health and sanitation, fire/life safety, etc.).   Participate in the preventive maintenance program of all building equipment, guestrooms, meeting rooms, ballrooms, and all areas of the hotel (i.e. laundry/valet, kitchens, stewarding, restaurants, outlets, fitness center, pool, carriage entrance, etc.).  Will assist in other areas of Engineering as assigned.

• Maintain complete knowledge of and comply with all departmental policies/service procedures/standards.
• Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended.
• Maintain some working knowledge and understanding of all the systems (i.e. electrical distribution and lighting, TV antenna, fire/life safety and emergency generator, central plant, swimming pool, laundry/valet, kitchen HVAC and refrigeration, etc.) associated with the all hotel operations/maintenance.
• Anticipate guests’ needs, respond promptly and acknowledge all guests, however busy and whatever time of day.
• Maintain positive guest relations at all times.
• Resolve guest complaints, ensuring guest satisfaction.
• Monitor and maintain cleanliness, sanitation and organization, and safe condition of assigned work areas.
• Discuss daily work assignments with the Chief Engineer, and assign daily tasks, priorities, and special projects to team members.
• Assist the team in performing tasks, projects, taking house calls, and attend to immediate deficiency calls.
• Train and coach team members, including new hires.
• Participate in the creation of job task checklists and training plans.
• Organize materials, tools and equipment to perform daily assignments.
• Maintain time lines and work schedule in accordance with the preventive maintenance program.
• Check work orders and Engineering service request log for maintenance deficiency problems.  Make rounds checking these problem areas and note any information needed or safety concerns in the hotel.
• Schedule work in accordance with preventive maintenance program in rooms, coordinating with the Executive Housekeeper and Front Office.
• Maintain par stock levels of standard fixtures and other supplies, and assist with ordering process.
• Operate, maintain and repair or replace of the property's heating, ventilation, air conditioning systems which include:
  • air handling units
  • controls
  • filters
  • dampers
  • bearings
  • coils (heat/cooling)
  • heaters
  • thermostats
  • pulleys
• Operate, maintain and repair or replace of the property’s refrigeration equipment/units, which include but not limited to:
  • coolers
  • freezers
  • ice machines
  • water fountains/coolers
  • mechanical equipment, pneumatic controls and air compressors systems:
  • oil separators
  • water separators and dryers
  • air dryer cooling systems
  • air regulators
  • cooling tower operation
  • hot water heater safety and controls
• Assist with kitchen services, including but not limited to, the operation of maintenance, repair or replacement of the property's kitchen equipment and fire/life safety systems.
• Assist with plumbing services, including but not limited to, the operation, maintenance and repair or replacement of the property’s plumbing equipment and systems, and in banquet electrical setup.
• Assist with electrical services, including but not limited to, the operation, maintenance and repair or replacement of the property’s electrical equipment and systems.
• Assist with fire/life safety system services, including but not limited to, the operation, maintenance and repair or replacement of the property’s fire/life safety equipment and systems, which includes fire pump and emergency generator.
• Assist with laundry/valet services, including but not limited to, the operation, maintenance, repair or replacement of the property’s laundry/valet equipment and systems.
• Perform plant operations services, including but not limited to, the economical operation of maintenance, repair or replacement of the property's plant equipment and systems, which include chillers and cooling towers.
• Maintain on all pumps including chilled water and condenser pumps, packing glands and drip lines, couplings, alignments, greasing of motors, and changing or repair of motors and pumps.
• Changes filter banks and maintain electrostatic filters according to schedule.

Qualifications

Your experience and skills include:

• Minimum 2 years’ experience in engineering.
• Working knowledge of the systems associated with the guestrooms/meeting rooms’ operations/maintenance.
• Working knowledge of refrigeration and HVAC equipment.
• Knowledge of plumbing, electrical, appliance operational problems and mechanical background.
• Knowledge of physics, and able to read gauges.
• Knowledge of the fire/life safety and emergency generator, central plant, laundry/valet, swimming pool, kitchen, etc.
• Knowledge of proper chemical handling and disposal.
• Working knowledge of:
  • health codes
  • plumbing codes
  • electrical codes
  • local mechanical codes
  • national/local fire codes
  • water treatment program
  • blue prints and wiring schematics
  • power and hand tools, meters, gauges, etc. as it relates to the technical tradesplant equipment
• Fluency in job related English, both verbal and non-verbal.
• Provide legible communication and directions.
• Compute basic mathematical calculations (add, subtract, multiply and divide numbers in processing charges).

Physical Abilities:

• Exert physical effort in transporting miscellaneous items (50-150 pounds) throughout all areas of the hotel.
• Endure various physical movements throughout the work areas.
• Constant walking, standing, kneeling, bending, pushing, and pulling

Visa Requirements: Must be legally eligible to work in the United States. The hotel is unable to assist candidates in obtaining work authorization documents.

Additional Information

What’s in it for You?

• Competitive Total Compensation Package: Overtime eligible, Department incentive programs

• Generous Paid Time Off: Enjoy a healthy work-life balance with our paid time off policy.

• Comprehensive Health Coverage: Access Medical, Dental, and Vision Insurance to keep you and your family healthy.

• 401K Plan: Secure your future with our competitive 401K retirement savings plan.

• Complimentary Shift Meal: Savor delicious meals on us during your shifts!

• Exclusive Employee Benefit Card: Unlock discounted room rates at Accor hotels worldwide, making travel more affordable.

• Professional Development: Enhance your skills with learning programs through our Academy, tailored for your growth.

• Make a Positive Impact: Get involved in our Corporate Social Responsibility initiatives, like Planet 21, and contribute to meaningful change.

• Career Advancement Opportunities: Take your career to new heights with opportunities for national and international promotions.