Senior IT Administrator
Posted on 2/3/2024
Astra

201-500 employees

Satellite delivery & rocket launch services
Company Overview
Astra’s mission is to Improve Life on Earth from Space® by creating a healthier and more connected plane. Today, Astra offers one of the lowest cost-per-launch dedicated orbital launch services of any operational launch provider in the world, and one of the industry’s first flight-proven electric propulsion systems for satellites, Astra Spacecraft Engine™.
Food & Agriculture

Company Stage

N/A

Total Funding

$578.4M

Founded

2016

Headquarters

Alameda, California

Growth & Insights
Headcount

6 month growth

-5%

1 year growth

-5%

2 year growth

-5%
Locations
Alameda, CA, USA
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Microsoft Azure
Communications
AWS
JIRA
Confluence
CategoriesNew
IT & Security
Requirements
  • 4+ years of experience in IT support, with 2+ years in a technical systems role
  • Experience with Jira Service Desk and Confluence
  • Associate or Bachelor's degree in IT or related field of study
  • Strong communication and problem-solving skills
  • Ability to thrive in a fast-paced and dynamic work environment
Responsibilities
  • Ensure the efficient delivery of IT services across the organization
  • Use strong working knowledge of infrastructure components such as Active Directory, Palo Alto Firewalls, Juniper switches, Aruba wireless, AWS, Azure, and Internet access services
  • Operate effectively in an environment where prioritizing longer-term improvement projects against day-to-day operations of the IT service desk is critical
  • Implement and monitor service level agreements (SLAs) to meet organizational needs
  • Operate the incident response process as needed, ensuring that incidents are identified, logged, prioritized, and resolved in a timely manner
  • Establish and maintain comprehensive documentation for IT procedures, troubleshooting steps, and common issues
  • Identify opportunities for process improvements and recommend best practices to enhance the efficiency of the IT service desk
  • Proactively seek feedback from end-users and stakeholders to drive continuous improvement initiatives
Desired Qualifications
  • Experience in fast-paced, hardware focused start-ups
  • Experience in aerospace
  • Industry certifications
  • ITAR Requirements: This position requires compliance with U.S. Government space technology trade restrictions, specifically the International Trafficking in Arms Regulations (ITAR), Export Administration Regulations (EAR) and additional regulations governing satellite, launch vehicle, missile, and other related technologies