Do you want to change the world? Zipline is on a mission to transform the way goods move. Our aim is to solve the world’s most urgent and complex access challenges by building, manufacturing and operating the first instant delivery and logistics system that serves all humans equally, wherever they are. From powering Rwanda’s national blood delivery network and Ghana’s COVID-19 vaccine distribution, to providing on-demand home delivery for Walmart, to enabling healthcare providers to bring care directly to U.S. homes, we are transforming the way things move for businesses, governments and consumers. The technology is complex but the idea is simple: a teleportation service that delivers what you need, when you need it. Through our technology that includes robotics and autonomy, we are decarbonizing delivery, decreasing road congestion, and reducing fossil fuel consumption and air pollution, while providing equitable access to billions of people and building a more resilient global supply chain.

 

Join Zipline and help us to make good on our promise to build an equitable and more resilient global supply chain for billions of people.

About You and The Role  

As a business, we’re on the precipice of an extraordinary amount of growth  and this role will be paramount in supporting our expansion. Our goal as a People team is to provide a world class and consistent experience that builds confidence and trust for all employees as we scale quickly. As a HR Business Partner you will become an expert in our business and be a strategic thought partner for our leaders that will help the business navigate through the growth ahead of us.

You will be trusted with the responsibility of driving a high performance culture within our Engineering team and their cross functional stakeholders. Additionally, you will help create People tools and programs that will allow the People team to continue providing the highest level of support to our teams as we scale.

This is an in-person role at our South San Francisco headquarters. 

What You’ll Do  

• Become an expert on Zipline’s business and the unique challenges Zipline faces as we scale
• Partner closely with our Engineering leads, providing guidance and holding them accountable for high performing teams that do amazing work at a fast pace
• Act as a culture ambassador, emulating Zipline’s values and helping leads to incorporate our values into their conversations around engagement, coaching & development and performance management
• Work closely with leads on effective headcount planning and organizational design
• Coach leads regarding the importance of effective onboarding for new hires/internal transfers; hold leads accountable to developing these plans
• Work with leaders at multiple levels of the organization to develop forward looking strategies and goals focused on performance management, training and professional development
• Give direct feedback to leaders when they aren’t meeting Zipline’s leadership expectations
• Drive company-wide performance calibrations and compensation reviews, ensuring a fair and equitable process
• Design intentional and scalable HR processes that work for our unique business
• Assess team member concerns and complaints and work closely with legal counsel to conduct thorough, unbiased investigations and recommended outcomes

What You’ll Bring 

• 2-3+ years of experience in a People or HR role; prior experience as a HR Business Partner or People Partner required
• Ability to build strong relationships and earn trust at with team members all throughout the organization
• Solid intuition on how to drive organization change in order to improve performance
• Ability to spot and help solve humans working with humans problems
• Accessibility and approachability; there is no better way to keep your finger on the pulse of your business than by keeping yourself actively involved in your team and the company’s  day-to-day affairs
• Demonstrated ability to deliver hard messages to leaders directly
• Ability to cut through complex issues and find simple solutions
• A  high level of discretion with sensitive people information
• An impartial and objective approach to problem solving
• Organization and dependability

What Else You Need to Know   

This role is based in South San Francisco and will require travel of around 25% of the time to various operations locations in the US.

The starting cash range for this role is $100,000 - $130,000. Please note that this is a target, starting cash range for a candidate who meets the minimum qualifications for this role. The final cash pay for this role will depend on a variety of factors, including a specific candidate’s experience, qualifications, skills, working location, and projected impact. The total compensation package for this role may also include: equity compensation; discretionary annual or performance bonuses; sales incentives; benefits such as medical, dental and vision insurance; paid time off; and more.

Zipline is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, ancestry, national origin, religion or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other characteristics protected by state, federal or local law or our other policies.

We value diversity at Zipline and welcome applications from those who are traditionally underrepresented in tech. If you like the sound of this position but are not sure if you are the perfect fit, please apply!