Technical Lead - Salesforce

About Tidal Commerce Inc.

Tidal is an outcome-focused, specialized eCommerce consulting and engineering boutique for B2C & B2B businesses, offering comprehensive solutions from ideation to implementation and management. 

• Recognized as a Shopify Plus partner.
• Expertise in headless and composable technologies.
• Diverse B2C and B2B planning and implementation experience and a deep understanding of both markets.
• Integrated onshore and offshore teams in six countries, offering support for round-the-clock productivity.
• Member of Umbrella-Incorporated, a business consulting firm, Tidal provides holistic end-to-end digital transformation solutions with cross-functional expertise in strategy, finance, operations, marketing and technology.

About the role

We are seeking a hands-on Tech Lead to drive technical excellence and innovation in our eCommerce initiatives. This role is ideal for someone who thrives in dynamic, fast-paced environments, working across multiple technology stacks with a focus on delivering impactful, scalable solutions. You will lead by example, making pragmatic technical decisions, mentoring the team, and ensuring high-quality outcomes that advance our eCommerce strategy. 

Key Responsibilities: 

• Lead end-to-end technical delivery for eCommerce projects across Salesforce & integration platforms. 

• Hands-on experience with Salesforce customization and integration. 

• Experience with integration platforms (APIs, middleware, or enterprise integration tools) 

• Collaborate with cross-functional teams to design solutions that maximize value and impact. 

• Set technical expectations and standards for the team, ensuring alignment with project goals. 

• Identify gaps in technology and processes, taking ownership of learning and applying new skills to bridge them. 

• Mentor and guide developers while fostering a culture of continuous learning and problem-solving. 

• Troubleshoot complex technical issues and provide innovative, practical solutions. 

Preferred Skills: 

• Hybris/SAP Commerce Cloud understanding and exposure. 

• Familiarity with cloud-based architectures and data pipelines. 

• Ability to work across multiple technologies and platforms. 

Soft Skills: 

• Learning Mindset: Quickly learns new technologies and fills knowledge gaps. 

• Problem Solver: Pragmatic approach to challenges, delivering effective solutions. 

• Collaboration & Mentorship: Guides team members while fostering a culture of growth and continuous improvement. 

• Adaptable & Resilient: Thrives in ambiguous or changing environments. 

• Drive & Ownership: Owns outcomes, motivates the team, and keeps projects on track toward goals. 

Why Join Us: 

• Opportunity to lead cutting-edge eCommerce initiatives in a fast-paced environment. 
• Work on complex technical challenges which would enable creative problem-solving. 
• Culture that values curiosity, learning, and innovation. 
• Competitive compensation package

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