Technical Program Manager
Business Systems
Posted on 9/9/2022
INACTIVE
Locations
Seattle, WA, USA
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Agile
Computer Networking
Management
SCRUM
Requirements
- 3+ years of experience in ServiceNow technical program management, or related work experience
- Bachelor's degree in Engineering, Computer Science or equivalent professional experience
- Working knowledge in software development lifecycle (SDLC) and Agile Scrum concepts such as User Story, Backlog, Sprint Planning, Retrospective
Responsibilities
- Support operational projects, including documentation of requirements and process flows
- Author training guides and provide training to users to help expand knowledge and adoption
- Identify and investigate bugs and partner with the technical team on resolutions, facilitate in the testing and launch activities for enhancements and major releases
- Organize clear communication channels with external teams to promulgate information
- Track current project status updates and escalate roadblock issues
- Lead User Acceptance Testing once development has concluded and review changes with impacted teams prior to deployment
- Partner with our teams to identify new business process improvements and prioritize needs and delivery timelines
- Work with partners to define priority and facilitate backlog grooming with development teams
Desired Qualifications
- Knowledge or experience in Network Engineering or DataCenter Operations
- Experience working directly with engineering teams
- Certified as scrum product owner, scaled Agile framework, or similar
- Experience explaining and documenting complex technical issues to a non-technical audience
Social video platform for gamers
Company Overview
Twitch is on a mission to build the future of live entertainment. The company operates an interactive livestreaming service for content spanning gaming, entertainment, sports, music, and more.
Benefits
- Medical, Dental, Vision & Disability Insurance
- 401(k)
- Maternity & Parental Leave
- Flexible PTO
- Commuter Benefits
- Amazon Employee Discount
Company Core Values
- Creators first
- Experiment to decide
- Commitment, not compliance
- Empower communities