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Technical Program Manager
Business Systems
Posted on 9/9/2022
INACTIVE
Locations
Seattle, WA, USA
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Agile
Computer Networking
Management
SCRUM
Requirements
  • 3+ years of experience in ServiceNow technical program management, or related work experience
  • Bachelor's degree in Engineering, Computer Science or equivalent professional experience
  • Working knowledge in software development lifecycle (SDLC) and Agile Scrum concepts such as User Story, Backlog, Sprint Planning, Retrospective
Responsibilities
  • Support operational projects, including documentation of requirements and process flows
  • Author training guides and provide training to users to help expand knowledge and adoption
  • Identify and investigate bugs and partner with the technical team on resolutions, facilitate in the testing and launch activities for enhancements and major releases
  • Organize clear communication channels with external teams to promulgate information
  • Track current project status updates and escalate roadblock issues
  • Lead User Acceptance Testing once development has concluded and review changes with impacted teams prior to deployment
  • Partner with our teams to identify new business process improvements and prioritize needs and delivery timelines
  • Work with partners to define priority and facilitate backlog grooming with development teams
Desired Qualifications
  • Knowledge or experience in Network Engineering or DataCenter Operations
  • Experience working directly with engineering teams
  • Certified as scrum product owner, scaled Agile framework, or similar
  • Experience explaining and documenting complex technical issues to a non-technical audience
Twitch

1,001-5,000 employees

Social video platform for gamers
Company Overview
Twitch is on a mission to build the future of live entertainment. The company operates an interactive livestreaming service for content spanning gaming, entertainment, sports, music, and more.
Benefits
  • Medical, Dental, Vision & Disability Insurance
  • 401(k)
  • Maternity & Parental Leave
  • Flexible PTO
  • Commuter Benefits
  • Amazon Employee Discount
Company Core Values
  • Creators first
  • Experiment to decide
  • Commitment, not compliance
  • Empower communities