Director – ERP Business Development

Pivot Point Consulting enables healthcare organizations to realize the most value from their technology and resources through Managed Services, Data & Analytics, EHR, ERP, Advisory, Virtual Care and Cybersecurity services. Its award-winning industry experts deliver Consulting, Managed Services and Talent Solutions to providers, payers, life sciences and technology organizations.

The firm is currently ranked #1 Best in KLAS: Managed IT Services and has been repeatedly recognized as a top performer by KLAS in multiple categories, including #2 Best in KLAS: Partial IT Outsourcing (renamed Managed IT Services in 2023) and Best in KLAS: Overall IT Services Firm in 2022 and #1 Best in KLAS: Overall IT Services Firm in 2020. For more information, visit pivotpointconsulting.com.    

Description: 

The Director, ERP Regional Business Development, is responsible for growing the business by establishing new business and maintaining relations with current customers and will assist in the expansion and advancement of our existing ERP practice.  The role will focus on the acquisition of new customers, leveraging networks and relationships to develop leads and secure new ERP business opportunities.  

Essential Job Functions:

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities required.

Duties and Responsibilities:

• ERP sales experience: Workday, Infor, UKG, NetSuite, Oracle, SAP, and CRM solutions are a plus.  

• Build and expand business relationships with current and potential clients.

• Prospect, target, and initiate a plan to approach potential clients through a variety of means including identify and qualify opportunities; coordinate business generating activities; develop and implement customized sales strategies.

• Collaborate with practice leaders, recruiting, sales, and leadership to secure, retain, and grow accounts.

• Become familiar and understand client needs to provide solutions and support; answer potential client questions and follow-up call questions; respond to client requests for proposals (RFPs).

• Create informative presentations; present and deliver information to potential clients at client meetings, industry exhibits, trade shows, conferences, and internal training event opportunities.

• Create and maintain a list/database of prospective clients, maintaining a database of prospective client information using our existing CRM solution.

• Meet all quotas for cold, active, inactive calls, appointments, interviews, and client visits; meeting or exceeding annual sales goals.

• Maintain a pipeline of all sales administration and opportunities using our existing CRM software and internal processes.

• Collaborate with management on sales goals, planning, and forecasting, maintaining short- and long-term business development plans.  

The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions.

Desired Competencies & Skills:

• Accountability - Holding self and others accountable to meet commitments

• Action oriented - Embracing new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm

• Communicates effectively - Develops and delivers written and verbal communication that conveys clear understanding of different audiences and their levels of comprehension; active listener to ensure clear understanding

• Customer focus - Building strong customer relationships and delivering customer-centric solutions

Education and Experience:

• Sales experience within the healthcare IT ERP industry is required 

• Background and knowledge of healthcare advisory services and/or staffing regarding Meaningful Use, EMR, EHR, ERP, Business Intelligence and Implementation is highly preferred

• High school degree or equivalent, bachelor’s degree preferred.

Location:  Remote

Travel Requirements: Travel when approved for onsite visits: itinerary, meetings, agendas, and minutes

Physical Demands: The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this position:

Frequent: Sitting, walking, eye/hand/foot coordination and repetitive motion.

Occasional: Standing and bending.

Infrequent: Lifting up to 10 pounds.