Enterprise User Terminal Product Manager

Main Responsibilities

• As a member of the User Terminal team, you will be responsible for the enterprise user terminal portfolio management, product roadmap, and product development of UTs for the Telesat Lightspeed network
• Ensure that Telesat Lightspeed user terminal terminals are designed to meet market needs to deliver the most compelling products and operate at the highest quality-of-service standards
• Develop HW and SW product requirements and technical specifications for use by internal and external development teams
• Engage with Enterprise customers to gather insights, validate product strategy and represent the voice of the customer to internal stakeholders
• Ensure new product roadmaps and development meet the corporate strategy and the go-to-market initiatives to drive service adoption that meets or exceeds revenue targets, alongside the Telesat Commercial team
• Manage the creation of RFIs/RFPs to issue to vendors and integrators; help evaluate responses for technical commercial merit; make recommendations on procurement strategy
• Work in close collaboration with Telesat’s systems engineering and technical product management teams to ensure seamless integration of terminal functionality and performance within the complete system and according to product roadmaps; 

Education and Experience Required

• Bachelor’s degree in engineering or relevant discipline with an emphasis in communication systems or satellite terminals
• Minimum 10 years experience in product management in a STEM field with a minimum of 5 years in the satcom sector
• Masters degree or MBA is a plus
• Strong experience managing hardware and software product portfolios
• Familiarity with Agile scrum development methodology

Specialized Knowledge, Skills and Abilities

• Knowledge of satellite antenna and modem technologies required for terminals to operate through GSO and NGSO satellites and provide service to satcom markets
• Knowledge of satellite markets and Enterprise verticals
• Ability to write clear, concise and testable product requirements and experience in prioritization of features, enhancements and minimum viable products
• Success in building winning communication products and managing long term roadmaps for complex communication systems
• Proven success collaborating with cross-functional teams including technology, business development, marketing, sales, operation and support
• Experience working with external vendors including outside design and manufacturing facilities
• Excellent communicator with the ability to summarize complex problems, solutions and recommendations for diverse audiences, including both technical and non-technical customers, colleagues and executives
• Fluent in English, written and oral 

Decision Making

• Makes decisions about task priorities as required in the course of leading external vendor’s designs
• Self-motivation and the drive to take on varied tasks through to conclusion
• The ability to work well with a diverse team spread around the world
• Ability to describe technical solutions in an easily readable, concise and accurate way
• Will need to execute in areas of ambiguity and make reasonable decisions

Supervision

• There is no direct reporting staff, but this role is expected to lead multi-disciplinary project teams and/or provide technical assistance or guidance to other engineers or specialists
• Supervision of suppliers/contractor during supplier facing activities 

Working Conditions

• This position will be based out of the Telesat Bethesda, MD or Ottawa, ON office
• Full-time office or hybrid 4 days office/1 day remote, subject to work needs
• Working conditions are generally comfortable typical of an office environment.
• Occasional travel, including international travel is anticipated
• Candidate must be able to obtain relevant security clearance for Canada